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"The rooms are great; clean, modern and a good size. The pool area is great, although on check in they said it doesn’t open until 2pm everyday. Thankfully we were able to use it before then, but that needs seen to. The big let down for me was the reception staff. They just acted so apathetic and didn’t give off a friendly vibe. We also asked to use the pool a few days before we checked in as we had a few hours we had to kill on the island and they tried to charge me for it, even though I had a booking. I made a bit of a fuss and in the end they agreed as long as I paid for my reservation there and then. I did not use it in the end as hotel Barranca across the road (whom I also had a reservation with) very happily allowed us to use the pool. I wouldn’t stay at Ninfa again due to the poor customer service and apathetic attitude of the reception staff. But the hotel itself is good and the breakfast is good. "

"Very helpful staff. The water in the room was very convenient. "

"Excellent on all fronts, especially the service."

"The staff goes far beyond in making your stay enjoyable. They were so helpful in facilitating our many adventures"

"Wow! What an amazing stay at this special place. From the private boat pickup, to the exceptionally large pool area shared with amazing birds daily, eco-lux practices, amazing fresh & innovative breakfast/restaurant/cocktails, lovely secluded spa, exceptionally well appointed rooms, and a team that truly looks after your every need - Finch Bay Hotel was just wonderful!!"

"Great hotel. We left the luggages when we moved to Isabela. They let us use a room just to dry clothes. The location is great The staff is friendly. The room are spotless "

"Great spaces "

"Amazing hotel, clean and beautiful. Special thanks for the attentive young man on reception. The hotel is close to everything, beautiful room and bathroom. Nice view of the pool. I enjoyed my drink on the rooftop at night as well. "

"The staff was amazing, so attentive and kind!"