Santana da Serra Holidays from AU$3,705

The room was lovely with great views. Housekeeping were very good. Friendly reception staff. Wi-Fi was dreadful……so slow and kept shutting down. Whilst the staff were apologetic no manager was ever available to discuss this. As an independent travel agent I was there doing research on this hotel for future guests and I can honestly say I will not be recommending it! Good wifi is so important for guests nowadays so how a 4* hotel can allow this I have no idea! I struggled to book forwarding travel, transport and flight check in which is unacceptable Also charging for a safe in 2024 is unbelievable! I stayed here 10 years ago and commented then on this ridiculous cost so cannot believe they are still doing it! These safes must have paid for themselves again and again. A 4* hotel should have no charge for this facility,

It was a beautiful property. Very clean and in a beautiful setting 😍 pool was very nice too. Kitchen had everything you need. Nice big balconies too.

Amazing place but we would have planned accordingly if we knew there was no housekeeping under 3 nights (nothing can be flushed so gets pretty gross), no room service, no pool bar. Nasty mold smell in bathroom. A summer stay would be great. Walkable beach is beautiful & there’s a great sushi restaurant.

Nice place with good breakfast options. Short walk to the beach and restaurants,

Check in was great, parking simple, and included breakfast had great options. For a 5 star hotel I had expected a bit more. The coffee was an instant coffee rather than fresh brewed, the facilites were ok but the location and pool were exactly what we wanted so we would stay again.