Santa's Village Tours and Activities

Great area and price. Staff were friendly and the rooms had plenty of space. Would highly recommend for travelers in Toronto.

Lovely apart hotel. Wish it had shampoo and a few amenities standard but overall lovely.

The hotel in general was rather pleasant and nice. However, I have never stayed at a reasonably decent hotel where the Valet Staff was at liberty to yell at you in a very rude manner. Yes it is downtown Toronto on a mid-afternoon. Yes there is quite a bit of traffic. Yes I am behind another two cars in the dead-end driveway/road at the doors leading to the lobby. No, I am not just doing all of the above for fun and entertainment. Of course I'm trying to check in and expect Valet to take care of my car while I try to unload any luggage as that is what Valet does. So why would you start yelling at me asking why I'm stopped there? Perhaps a better approach would be to ask whether I'm checking in and whether I would like help with my luggage while you take care of my car while I'm waiting at the valet spot? A similar but less rude, yet odd, occurrence also happened upon check out. When I handed my room cards to the attendant at the front desk, another staff simply said "just go, we will email you the receipt, everything will be fine, she is training."