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Matum Hotel & Casino

3.5 star property
Hotel in Santiago de los Caballeros with casino and nightclub
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matum Hotel & Casino

Outdoor pool
Casino
Executive Room
Outdoor pool
Breakfast, lunch, dinner served; international cuisine

Reviews

6.6 out of 10

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is AU$115
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room massage
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room massage
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property - evening/night

Platino Hotel & Casino

Breakfast included
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very good, (1009)
The price is AU$133
includes taxes & fees
25 Nov - 26 Nov
Platino Hotel & Casino
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About the area

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk - 0.6 km
  • Bella Terra Mall - 20 min walk - 1.7 km
  • Galería la 37 por las Tablas - 3 min drive - 2.1 km
  • Catedral de Santiago - 3 min drive - 2.3 km
  • Estadio Cibao - 4 min drive - 3.2 km

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Matum Hotel & Casino

Property highlights
Consider a stay at Matum Hotel & Casino and take advantage of a casino, a nightclub and a terrace. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A front desk safe, a 24-hour front desk and a banquet hall
  • Tour/ticket information, 1 meeting room and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Matum Hotel & Casino include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • A personal chef, daily housekeeping and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (return)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

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Matum Casino Santiago de los Caballeros
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Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Matum Hotel & Casino?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 25 Nov 2024 start from AU$115.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Matum Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matum Hotel & Casino?

Matum Hotel & Casino doesn't offer parking.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Matum Hotel & Casino?

Checkout is at noon.

Does Matum Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Matum Hotel & Casino located?

Situated in Santiago de los Caballeros, this hotel is within 1 mile (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum and Bella Terra Mall. Casa del Arte and Galería la 37 por las Tablas are also within 1 mile (2 km).

Matum Hotel & Casino Reviews

Reviews

6.6
Rating 10 - Excellent. 159 out of 703 reviews" "
Rating 8 - Good. 177 out of 703 reviews" "
Rating 6 - Okay. 153 out of 703 reviews" "
Rating 4 - Poor. 90 out of 703 reviews" "
Rating 2 - Terrible. 124 out of 703 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Richard, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel need an upgrade, very neglected.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It in a beautiful area safe enviroment friendly people
Stayed 5 nights in Nov 2024

8/10 Good

Lessell

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Stayed 1 night in Oct 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the accommodation just the breakfast should me hot because the food was little cold
Stayed 1 night in Oct 2024

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members very well and Clem
Stayed 4 nights in Oct 2024

6/10 Okay

Diosmary

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The breakfast was very good. THE POOL area is abandoned. When I checked out I surprised that they charge me ONE package of coffee. I have to pay it!!! Coffee is FREE in all hotels
Stayed 1 night in Oct 2024

8/10 Good

octavio

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Newfrank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Does not have a casino as advertised. Rooms were very nice. Staff is excellent.
Stayed 5 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay but great. Stayed one night. Check in staff and bellman were all welcoming. Place was clean.
Stayed 1 night in Sep 2024

4/10 Poor

Andres

Travelled with family
Liked: Cleanliness, amenities
You can’t sleep because of the club in the property, music is too loud
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Yerfani

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in a very good location, the hotel staff is very helpful. I didn't like that the place is very old and that several areas have to be restructured.
Stayed 1 night in Aug 2024

2/10 Terrible

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s really old and bad I hope they finish the renovations all around the property and that this hotel can come back to life
Stayed 1 night in Aug 2024

4/10 Poor

Juan

Travelled with family
Disliked: Amenities
Food wasn't good
Stayed 1 night in Aug 2024

6/10 Okay

Jaime

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The tv wasn’t working and the elevator was broken, to much noise around the hotel… room 214
Stayed 2 nights in Jul 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historical place with a long history of opulence. One is able to absorb such a history while there. Great pool!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shaunna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel thank you
Stayed 4 nights in Jun 2024

2/10 Terrible

Ana

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The picture has to be old and it’s false advertisement the hotel is scarey looking it looks like they are renovating it it felt like we were the only guest there I checked the same day and found and nicer and better hotel
Stayed 5 nights in May 2024

2/10 Terrible

Yimerre

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction, not very appealing,staff was great but location doesn’t feel safe, the only thing I enjoyed was the breakfast
Stayed 3 nights in May 2024

2/10 Terrible

SION

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

hilda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Love the people and the room different options for food
Stayed 1 night in May 2024