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Platino Hotel & Casino

3.0 star property
Colonial Santiago de los Caballeros hotel in La Zurza with a casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Junior Suite
Interior entrance
Interior
Casino

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AU$133
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

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8.8 out of 10, Excellent, (1019)
The price is AU$153
includes taxes & fees
29 Nov - 30 Nov
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About the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk - 1.7 km
  • Catedral de Santiago - 5 min drive - 4.3 km
  • Hermanos Patino Bridge - 5 min drive - 4.7 km
  • Estadio Cibao - 7 min drive - 4.9 km
  • Colinas Mall - 7 min drive - 5.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

Hotel near Monument to the Heroes of the Restoration
Located close to Catedral de Santiago and Hermanos Patino Bridge, Platino Hotel & Casino provides free continental breakfast, a casino and a nightclub. For those hoping to try their luck, this hotel boasts amenities such as 6 casino gaming tables and 15 slot machines. The on-site international cuisine restaurant, BarRocko, offers breakfast, lunch and dinner. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Limo/town car service, luggage storage and multilingual staff
  • Laundry services, a porter/bellboy and tour/ticket information
  • Guest reviews give top marks for the overall value and helpful staff
Room features
All 91 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Fridges, ceiling fans and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Casino Santiago de los Caballeros
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Is Platino Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Platino Hotel & Casino?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 25 Nov 2024 start from AU$133.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Platino Hotel & Casino?

Self-parking is free at this property.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Platino Hotel & Casino?

Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).

Does Platino Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Platino Hotel & Casino located?

Located in La Zurza, this hotel is 1 mi (1.6 km) from Monument to the Heroes of the Restoration, and within 3 mi (5 km) of Catedral de Santiago and Hermanos Patino Bridge. Centro Leon and Estadio Cibao are also within 3 mi (5 km).

Platino Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1009 reviews" "
Rating 8 - Good. 315 out of 1009 reviews" "
Rating 6 - Okay. 132 out of 1009 reviews" "
Rating 4 - Poor. 54 out of 1009 reviews" "
Rating 2 - Terrible. 49 out of 1009 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Nov 2024

8/10 Good

Rosa

Stayed 1 night in Oct 2024

8/10 Good

Francisco, New York City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property outdated, but very clean and very helpful staff.
Stayed 1 night in Nov 2024

4/10 Poor

Kathy

Stayed 1 night in Aug 2024

2/10 Terrible

Bryan

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory Marvin

Stayed 2 nights in Oct 2024

4/10 Poor

Dave

Stayed 2 nights in Oct 2024

8/10 Good

Jerold

Liked: Cleanliness, staff & service, property conditions & facilities
everything good
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A pool here would be awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff especially in the restaurant were exceptional and the food was awesome!
Stayed 6 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Grisely

Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Michelet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 7 nights in Sep 2024

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bathroom shower was in extremely poor condition, breakfast was terrible and staff truly did not want to be there
Stayed 2 nights in Oct 2024

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Escolatica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff. Accommodation was great. Breakfast was fresh. Dominoes pizza, casino next door. Also square one another good restaurant, nice selection. Ive stayed before. Will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Escolatica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

victor, allentown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Oct 2024

8/10 Good

Carlos, Miramar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice and professional, specially Cesarina
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2024

8/10 Good

Manuela

Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

kempton

Stayed 1 night in Sep 2024