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Hotel los Españoles Plus

4.5 star property
Riverwalk Santiago hotel in Providencia with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel los Españoles Plus

Exterior
Property amenity
Bar (on property)
Minibar, in-room safe, desk, blackout curtains
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
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Room options

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About the area

Map
Av. Santa Maria 2828, Santiago, Santiago Metropolitan Region, 7520423

What's nearby

  • Gran Torre Santiago - 5 min walk
  • Costanera Center - 6 min walk
  • Apoquindo - 12 min walk
  • Parque Arauco Mall - 3 min drive
  • San Cristobal Hill - 12 min drive

Getting around

  • Hospitales Station - 8 min drive
  • Tobalaba Station - 12 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • ‪Hard Rock Cafe Santiago - ‬6 min walk
  • ‪Milá - ‬6 min walk
  • ‪The Crêpe Café - ‬6 min walk
  • ‪Rosso Italiano - ‬6 min walk
  • ‪Crepes & Waffles - ‬6 min walk

About this property

Hotel los Españoles Plus

Luxury hotel near Costanera Center
At Hotel los Españoles Plus, you can look forward to a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, brunch, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), free newspapers and multilingual staff
  • A lift, a front desk safe and a computer station
Room features
All guest rooms at Hotel los Españoles Plus feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Cable channels, daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (436 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 2011

Room amenities

Bedroom

  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 41 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 9 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Los Espanoles Santiago
Los Espanoles Santiago
Hotel Los Españoles Plus Hotel
Hotel Los Españoles Plus Santiago
Hotel Los Españoles Plus Hotel Santiago

Frequently asked questions

Does Hotel los Españoles Plus have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel los Españoles Plus pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel los Españoles Plus?

Self-parking is free at this property.

What time is check-in at Hotel los Españoles Plus?

Check-in begins at 2 PM.

What time is check-out at Hotel los Españoles Plus?

Checkout is at 11 AM.

Does Hotel los Españoles Plus provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 41 per vehicle applies.

Where is Hotel los Españoles Plus located?

Located in Providencia, this luxury hotel is within a 10-minute walk of Gran Torre Santiago and Costanera Center. Parque Arauco Mall is 2.4 mi (3.9 km) away. Tobalaba Station is 12 minutes by foot and Los Leones Station is 14 minutes.

Hotel los Españoles Plus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 76 reviews" "
Rating 8 - Good. 37 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to station and GREAT STAFF
The locations is not the best from town but it is across the road from a great shopping centre and 10 minute walk from the station which is in turn 10 minute ride from the main area [Plaza de Arms University De chile stop]. The best thing about the hotel were the staff. Staff would go out of their way to mark things on our maps, make personal recommendations and check how things were or things they were recommended. This was a close second to the rooms that were impeccably clean and had the fluffiest and whitest towels we came across in south america. The beds as well were fanastic.

10/10 Excellent

Peter, Uttoxeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated little gem for business or leisure
The service from all staff was outstanding. They couldn't do enough for you. They spoke English and were really friendly.

8/10 Good

Katherine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the hotel were very helpful. Very close to the mall - 5 mins walk. 10mins walk to the metro station.

10/10 Excellent

Xiaofeng, Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel was in good shape, close to a highway and little noise (you need close double windows), the room was clean but the elevator was a little smelly due to a recent painting). The breakfast was very good, the hotel service was good and nice. The location was Ok and 10--15 minutes walking to the shopping mall.

8/10 Good

Iain, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Excellent location for Provedencia malls and restaurants, just a short walk over the river. Hotel has a tour car that can be be booked for airport connections at an additional charge. Hotel staff are very helpful and speak English if required.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel! The rooftop pool was amazing and the rooms were excellent.

10/10 Excellent

Jeannette, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western
Great customer service!!!

6/10 Okay

HUGO, ECUADOR

Liked: Cleanliness, property conditions & facilities, room comfort
THE HOTEL IS GOOD, CLOSE TO THE BUSINESS AREA AND CONFORTABLE

8/10 Good

FrenchRachou, Michigan

Liked: Cleanliness, staff & service, room comfort
Convenient and nice place to stay
I stayed there while in business trip and had a great experience. The service is great, I reached in the morning, 8am and I could take my room (it's not always the case, just because it was ready). Personnel speaks English, comfort of the room is GOOD! I had a room on 1st floor with a little patio with a table and 2 chairs so I could enjoy the beautiful weather - I got lucky I guess but at night you can hear the kitchen personnel having a drink at the end of their service, I just called the front desk and 10 sec after I didn't hear a noise! They have a nice pool with long chair and seem to have a nice spa as well. Breakfast was pretty decent! You have one of the biggest shopping center very close by, 5 min away walking distance, the neighborhood is safe, I was walking at night by myself, no issue nor feeling of not being safe. I highly recommend this hotel! Would stay there again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location but accurately found via GPS!
Excellent location but it took us nearly an hour to find this place coming in from Argentina and with a GPS. Had to ask several stores where it was. Front desk on check-in in the early evening was just EXCELLENT. Made several calls for us when the recepient would most likely have spoken Spanish (rather than the primarily English speakers we are). Just a charming and helpful man. Volunteered to find a car and driver for us the next day if our original did not work out. Very helpful about the wi-fi. Breakfast was also excellent--lots of choices and pleasing surroundings. Room was roomy, bed comfortable, towels were huge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Leo

Liked: Cleanliness, staff & service
No heater in the room...freezing!!!
Price was ok, across the highway is the costanera mal but you have to walk in the dark and no walkways to cross so watch out for fast cars...hotel is small but ok, worst part is that room had no heater and it was only 8 degress, it was freezing even with double blankets...i will not stay again...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not recommended
Checked in early with colleagues, only one room available, told it would be 20-30 minutes, ended up 2 hour wait. Wouldn't mind if given realistic time. Local dogs howling at night are a real nuisance. Found room garbage stored in bags under bed from one day to next. Got some food poisoning from restaurant one night. Know it was there because otherwise was eating pretty much same as colleagues. Insufficient staff. On check out had a plane to catch, ordered a taxi, was going to be a few minutes, after 45 mins no show self and colleague had to walk into town to try and grab a taxi, was last one to check in to flight.

2/10 Terrible

Ms expat traveler

Disliked: Staff & service, room comfort
Poor customer service- did not recognize our reservation
We arrived and were very pleased with the exterior and lobby-modern, clean, nicely taken care of. However, that first impression was the last good thing about it. As soon as we approached the front desk, the clerk was barely civil, said he had never heard of us, and because we didn't have a print out of the reservation (in spite of showing him the email and conf numbers on our smart phones) he refused to honor our PREPAID reservation and said they were full. He called their sister property, the 3-star hotel down the street, and shuttled us there before we could protest. That hotel was fine, but very noticeably downmarket from the PLUS- no elevator, old rooms, though the people were nice. I tried calling in a complaint and they said they couldn't do anything bc they'd called the clerk at the original hotel and were told that we'd been given a comparable room. They asked that I fax in a complaint, which was impossible at the time. Overall, it made a stressful business trip even more of a hassle. Would not return.

8/10 Good

JC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great option with a few cons
I travel often to Santiago for business, and usually stay at hotels in El Golf. This Best Western option was a last minute decision that worked out great. The newest wing of the hotel is quite modern and rooms are very comfortable, breakfast are nice and restaurant overall is quite good. The location is walking distance to El Golf area but a longer walk than usual for me. My main gripe is the noise coming from the highway for rooms facing East, they really should have gone for noise-proof windows. I would stay again here but would ask for a room away from the highway side.

10/10 Excellent

John Gilbert, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was OK
Staff was pleasant, rom was fine - would stay there again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip to the Santiago area
Outside the city center so only by taxi you can go out to dine. No taxi stand so waiting 10 min Easy when by own or rental car as it is close the highways. But the driving instruction to get there must be more clear on their site!! When you have no plans for social live at night, just a good, clean, friendly, easy to reach hotel with a (too) simple restaurant, this is a very good place!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice, new, efficient, small hotel very well located
very nice hotel. all brand new. prices are very competitive. only disadvatages are: room size (pretty small compared to normal 4/5 star hotels) and walls are very thin which means that noise from outside is heard in the rooms

10/10 Excellent

John, Eastbourne, East sussex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great example of quality and value!
The only criticism that could be made was that the walk to the town center took about 20 mins. Not long, but in the heat of mid-summer it was worth mentioning. But the plus points so far outweighed this criticism, that I am almost reluctant to mention it. The other side of the coin is that being further away from the town centre meant a very peaceful environment!

8/10 Good

CHUN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An inexpensive hotel
Hotel room is clean and comfort. The swimming pool is a bit small but can enjoy super city view. Location is just 5-10 mins walk to the SKY mall, the tallest building in SA, but needs 15 mins walk to the nearest metro station. Breakfast is very good. Counter staff is very friendly, nice services.

4/10 Poor

Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PROPAGANDA ENGANOSA!!!
Foi péssimo. Anunciam um quarto novo e caro, mas na hora do checkin nos entregaram um quarto velho e com cheiro de mofo. Reclamei na recepção do hotel e informaram que não havia disponibilidade na parte nova do hotel, só na velha. Disse que estava muito insatisfeita por não ter esse tipo de informação no site de anúncios "HOTEIS.COM" e o recepcionista nos informou que não colocam para não ter esse tipo de preferência informada... que infelizmente não poderia fazer nada. Foi total propaganda enganosa e o café da manhã é muito fraco. A única coisa razoável é a localização.

10/10 Excellent

hector josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Limpio y con buen servicio de Internet
Habitaciones limpias, Servicio de Internet va bien con wifi y tienes acceso a Ethernet en la habitación. Cerca del costanera Mall y del centro financiero de la providencia en Santiago. Aunque las habitaciones son pequeñas cubren las necesidad de un viaje de negocios

8/10 Good

Jorge Aníbal, Mendoza, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorpresa en el último desayuno
Buena estadía y buena atención del personal. El desayuno estaba incluido de 7-10hs. Salimos del hotel a las 6,20. Nos cobraron $13.000 por dos personas aludiendo que no estábamos dentro del horario. Precio excesivo y sorpresivo. Mala política de servicios. El resto muy bien.

10/10 Excellent

LUCIANO, Cachoeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100%
Impecável serviço e limpeza