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Hotel Torremayor Lyon

3.5 star property
Family-friendly Santiago hotel in Providencia with a 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Torremayor Lyon

Seasonal outdoor pool, pool loungers
Front of property
Superior Room
Terrace/patio
Superior Room | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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About the area

Map
Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685

What's nearby

  • Costanera Center - 10 min walk - 0.9 km
  • Gran Torre Santiago - 14 min walk - 1.2 km
  • Medical Center Hospital Worker - 5 min drive - 4.6 km
  • Parque Arauco Mall - 6 min drive - 5.3 km
  • San Cristobal Hill - 10 min drive - 5.9 km

Getting around

  • Los Leones Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 18 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Dominó Guardia Vieja - ‬4 min walk
  • ‪Eurotel Las Condes Hotel Santiago - ‬2 min walk
  • ‪Almacén Cafeteria Riel - ‬3 min walk

About this property

Hotel Torremayor Lyon

Family-friendly hotel near Costanera Center
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Hotel Torremayor Lyon. The on-site restaurant, Los Arcos, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers
  • Bike hire, a casino shuttle and express check-out
  • Babysitting (surcharge), smoke-free property and luggage storage
  • A lift, multilingual staff and concierge services
Room features
All 100 individually decorated rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Tempur-Pedic beds and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • 26-inch LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 40 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from December to February
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Torremayor
Hotel Torremayor Santiago
Torremayor
Torremayor Hotel
Torremayor Santiago
Torremayor Hotel Santiago
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon
Torremayor Lyon Santiago
Torremayor Lyon
Hotel Torremayor Lyon Hotel
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon Hotel Santiago

Frequently asked questions

Does Hotel Torremayor Lyon have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Torremayor Lyon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Torremayor Lyon?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Torremayor Lyon?

Checkout is at noon.

Where is Hotel Torremayor Lyon located?

This family-friendly Santiago hotel is located in the historical district, within a 15-minute walk of Vivo Panorámico and Costanera Center. Municipal Market of Providencia and Apoquindo are also within 15 minutes. Los Leones Station is only a 3-minute walk and Pedro de Valdivia Station is 8 minutes.

Hotel Torremayor Lyon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 100 out of 299 reviews" "
Rating 8 - Good. 141 out of 299 reviews" "
Rating 6 - Okay. 36 out of 299 reviews" "
Rating 4 - Poor. 15 out of 299 reviews" "
Rating 2 - Terrible. 7 out of 299 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Gaston

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.
Stayed 5 nights in Apr 2024

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price ! Very good location
Stayed 3 nights in Oct 2023

2/10 Terrible

graham

Stayed 3 nights in Mar 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcomed like friends
This was our fifth stay and from the moment we walked through the doors we were welcomed like returning friends. Thank you Snr. Hugo. Nothing was too much trouble. The hotel is within walking distance of good restaurants, fine shopping and the sculpture park. Open-top tour busses stop round the corner on their circular city tour. It also has a small, but sufficient, rooftop swimming pool with views across the city to the Andes. Good choice of breakfast with fruit and pastries. The bar has a small outside terrace also. Also good to see the same staff year after year. Hope to return in not too many years.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Very close to the Subway and a lot of restaurants and places to go.
Stayed 7 nights in Feb 2020

10/10 Excellent

John, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. Staff excellent and very helpful with booking tours and directions. Location is very good also. 5 minutes walk to local subway station.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a convenient location. It is run down and in need of renovation. Staff seemed disinterested and one an older man when we asked a question about Xmas concerts in Santiago rudely said there are none. In other words don’t bother me!! There is no controller for air conditioning in the room. It was in the 90F when we were there! The A/C seemed inadequate. I think for the price there are better hotels in Santiago.
Stayed 3 nights in Dec 2019

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in gentleman efficient and courteous. Remembering us from 3 years previously. Helpful in suggesting things to do and arranging taxis. Will certainly stay here again.
Stayed 3 nights in Nov 2018

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lo ely hotel in terrific location. Nice warm people
Stayed 1 night in Sep 2018

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and very comfotable hotel. Nice people
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
We were very happy with this quiet location close to restaurants and subway.
Stayed 1 night in Feb 2018

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ce hotel eight or ten minutes from the subway.
We booked one night on our own and then met our tour group the next day and night. The front desk allowed us to keep the same room so we didn’t have to move the next morning. Attentive staff.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a good hotel to stay in Santiago and the lo
We had a pleasant stay there and the areas was nice and easy location to go around.

10/10 Excellent

Yin Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A helpful staff is better than the decor
We had some difficulties in meeting up with our group tour. Luckily, Javiera at the reception helped us solve the problems by making many phone calls and checking on the computer. We appreciated her passion in helping clients and her high problem solving skills. I hope all receptionists would have an attitude like her to make the stay of visitors an unforgettable memory.

10/10 Excellent

paul, west palm florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close location to local trains
Torremyor hotel in Ricardo Lyon is super.we loved this place.excellent staff.international travelers must chose this place-central location

8/10 Good

carlos

Liked: Cleanliness, staff & service
Second time at Torremayor
Hotel is in a very good neighborhood, great shopping, restaurants and supermarket. Rooms are small and a bit dated,service is good breakfast is ok. Second time I stay here and probably would stay again, it is affordable and the location is ideal.

6/10 Okay

sam

Liked: Cleanliness
Disliked: Staff & service
Ok but third bed cost additional two third of double room seems way too much

8/10 Good

Tim, California, US

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in safe, upmarket area of Santiago
We returned to this hotel after our visit 3 years ago, as it is a good location to explore the city, with lots of great restaurants within a few blocks. Friendly staff

8/10 Good

Christian, Concepción

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Everything was as expected. The hotel is conveniently located at the heart of providencia, close to many nice restaurants and commercial centers.

8/10 Good

Martin

Liked: Cleanliness, staff & service

6/10 Okay

carlos, demarest

Disliked: Property conditions & facilities, room comfort
visiting a friend in Santiago
Old hotel w small rooms, comfortable but if two people in the room it makes it small.Great location very good service but hotel is old and starting to show its age. Good breakfast and restaurant was okay. Better places to eat all walking distnce..

2/10 Terrible

Jennifer, Vancouver, BC

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed and unfriendly front desk staff
We were quite disappointed with this hotel. First off the front desk service was cold and unfriendly. The man at the front desk did not smile once or greet us at all when we first arrived. He did not go through the amenities of the hotel or even let us know we had a complimentary drink ticket. There was no explanation of attractions or things to do around the area. We had to ask him for a map, which he just handed us with no explanation of where even the hotel was on the map. The only service staff that we did like were the housekeepers. They were quite friendly and helpful, especially with helping us unlock/lock our door with the malfunctioned key cards that we were given. The hotel itself is very outdated and the bed very uncomfortable (feeling the springs throughout the night). The buffet breakfast in the morning had the basics but wasn't the best. Overall we were quite disappointed with the hotel, especially considering the cost of each night.

8/10 Good

BHC, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel in a Convenient Location
The Torremayor is around the corner from a Hop On Hop Off stop. It is several blocks from the sculpture park and walking distance to a wide range of restaurants. It is not clise to night life if that's what you're after.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, great breakfast buffet
Great Location, great restaurant breakfast buffet, air conditioned rooms - what's not to like! We stayed here on the last night of our 3 week vacation in S America. Granted, most of our stay was in budget accoms. gut this was positively luxurious and a great way to end our trip!