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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
International cuisine, al fresco dining
Lobby
Exterior
In-room safe, blackout curtains, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Room service
The price is AU$146
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Bright)

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bright)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (Bright)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Single Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds
Front of property

Boutique Hotel Palacio

Pool
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (1000)
The price is AU$164
includes taxes & fees
23 Dec - 24 Dec
Boutique Hotel Palacio
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About the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212

What's nearby

  • Alcazar de Colon - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 5 min walk - 0.5 km
  • Columbus Park - 5 min walk - 0.5 km
  • Calle El Conde - 6 min walk - 0.5 km
  • Malecon - 12 min walk - 1.0 km

Getting around

  • Manuel de Jesus Abreu Galvan Station - 4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 29 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Hotel rejuvenated in 2020 and located near Malecon
You can look forward to a free breakfast buffet, a rooftop terrace and a coffee shop/cafe at Gran Hotel Europa Santo Domingo, Trademark by Wyndham. The on-site international cuisine bistro, Sky Europa, features al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and outdoor furniture
  • A banquet hall, a front desk safe and multilingual staff
  • Meeting rooms, a lift and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 93 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds and travel cots
  • Recycling and LED light bulbs
  • Bathrooms with showers and shampoo
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (DOP 550 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Things to do

  • Gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways (110 centimetre high)
  • Handrails in stairways (110 centimetre high)
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Frequently asked questions

Is Gran Hotel Europa Santo Domingo, Trademark by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Gran Hotel Europa Santo Domingo, Trademark by Wyndham on 7 Jan 2025 start from AU$145.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Self-parking is available for DOP 550 per night. Limited spots are available.

What time is check-in at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Checkout is at noon.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 2200 per vehicle applies.

Where is Gran Hotel Europa Santo Domingo, Trademark by Wyndham located?

Located in Zona Colonial, this hotel is within a 15-minute walk of Amber World Museum and Malecon. Museo del Duarte and Casa del Cordón are just steps away.

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 541 reviews" "
Rating 8 - Good. 143 out of 541 reviews" "
Rating 6 - Okay. 52 out of 541 reviews" "
Rating 4 - Poor. 18 out of 541 reviews" "
Rating 2 - Terrible. 18 out of 541 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a lovely hotel. Rooms are fine, and the roof terrace is great. It doesn't have a proper restaurant, but you can meals on the roof terrace and on room service, and there are many decent restaurants nearby. Breakfast on the terrace was really nice. The downside for us was that Expedia allowed us to book a superior room with a balcony which turned out to be not available. So we had to make do with a rather small, cramped room with a shortage of furniture. The off-road covered parking was excellent, but they charged us extra for it ($11 per day).
Stayed 4 nights in Dec 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Timothy, Auburn

Liked: Staff & service, amenities, property conditions & facilities
Located
Stayed 2 nights in Dec 2024

8/10 Good

Jonas

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan, Miramar

Stayed 1 night in Nov 2024

8/10 Good

Thomss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying Hotel Europa the staff at the hotel are friendly and all ways helpful. The hotel is very clean and the area where it’s located is safe and walkable to most restaurants. I do have one complaint and that is the noise. My hotel room was directly below the the roof top bar and one night the music was so pound it felt the walls and me bed were vibrating from the music and not too mention the loud music continued until almost 2:00 am. But, I highly recommend the hotel. My next visit, I will bring ear plugs just incase
Stayed 5 nights in Dec 2024

8/10 Good

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosanna, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
I just loved this hotel! Price, location, service, cleanliness, interior designed…this is a full package! We highly recommend it and will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dakar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel within easy walking distance of attractions. GREAT hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

stephany

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centraly located and comfortable rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ubicación y comodidad
Stayed 3 nights in Dec 2024

10/10 Excellent

Calina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Champ Ellysee and any where else you need to go. The hotel is small and friendly staff. I recommend and would stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

Songqiao, Walnut Creek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the new building under a roof club. Real big noise every night. Had to use ear plugs but it's still loud
Stayed 2 nights in Nov 2024

6/10 Okay

Dale

Travelled with partner
First time at this property. I really like it. Good location if you want to explore the Colonial Zone and quick access to roads to get out of town. I don’t like paying for parking but the lot is super convenient and secure. Only complaints are that the GPS location given on the Expedia site does not take you to the location of the hotel and that the “final” price that shows before starting the booking process is never the real “final” price. It is close, usually within $10 but not exact.
Stayed 1 night in Nov 2024

2/10 Terrible

Kenia

Stayed 1 night in Nov 2024

10/10 Excellent

Ma.Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay because the location is perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed in Santo Domingo.. staff was very friendly helpful… super cleanness
Stayed 4 nights in Aug 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Denny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fan too noisy, only turns off if light goes off, not fair. Floor is so unattractive and Wifi Signal sucks, slowest internet ever, gee!
Stayed 2 nights in Nov 2024

8/10 Good

Delight

Stayed 1 night in Oct 2024

2/10 Terrible

Anabel Altagracia Encarnacion

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities
I love staying in La Zona Colonial for its rich history, and it’s great to see the area receiving some much-needed renovations. Gran Hotel Europa is centrally located, making it convenient to visit many tourist attractions. I also felt safe during my stay, which is always a plus. The rooftop was lovely, especially during the day, offering great views of the area. The included breakfast was impressive, featuring a mix of local dishes and classic options like eggs, toast, and fresh fruit. However, the room was disappointing. We were given a non-renovated room, which didn’t match the photos advertised online. The lack of updates was noticeable and heavily detracted from the overall experience. If the room had been renovated as advertised, I’d rate this property a solid 4 out of 5!
Stayed 4 nights in Nov 2024

4/10 Poor

LUIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The condition of the hotel was good and the location was great HOWEVER they gave me a room on the lobby #102 and the amount of noise was unbearable. I did not sleep at all, people talking loud, kids running passed midnight and crying for hours. At 1:00am I had to call the reception and asked what is their rules regarding the noise inside the hotel. I travel a lot and I never experience a hotel with so much noises ALL NIGHT. Beside that it was a good hotel in a safe location.
Stayed 1 night in Nov 2024

2/10 Terrible

Albert

Stayed 1 night in Nov 2024