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Hotel Refugio Neptuno's

3.0 star property
Escape to tranquility near Boca Chica Beach where you can lounge by an outdoor pool or dive into a book from our cozy library.

Photo gallery for Hotel Refugio Neptuno's

Reception
Terrace/patio
Exterior
Exterior
Suite, 2 Bedrooms | Living room
Near Boca Chica Beach, Hotel Refugio Neptuno's offers a warm welcome with cooked-to-order breakfast, a cozy library, and serene garden. Relax by the outdoor pool with sun loungers or unwind in the laundry facilities. Previous guests praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$103
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room One Bed

Standard Room One Bed

Standard Room One Bed

Highlights

Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
Ceiling fan
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds

Standard Room Two Beds

Highlights

Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
Ceiling fan
Premium bedding
  • Sleeps 6
  • 2 King Beds

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8.6 out of 10, Excellent, (429)
The price is AU$88
includes taxes & fees
17 Feb - 18 Feb
Hotel Garant & Suites
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About the area

Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700

What's nearby

  • Boca Chica Beach - 16 min walk
  • La Matica Island - 17 min walk
  • Nautical Club of Santo Domingo - 4 min drive
  • Caucedo Port - 8 min drive
  • La Caleta Park - 15 min drive

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 14 min drive

Restaurants

  • ‪Maximo Playa - ‬18 min walk
  • ‪Bocana Beach Restaurant - ‬16 min walk
  • ‪Boca Marina - ‬2 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Venecia Pescado Frito - ‬17 min walk

About this property

Hotel Refugio Neptuno's

Hotel near Boca Chica Beach
At Hotel Refugio Neptuno's, you can look forward to free cooked-to-order breakfast, a terrace and a garden. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and smoke-free property
  • Concierge services and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Refugio Neptuno's boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and minibars.
More amenities include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with cable channels
  • Full-sized fridge/freezers, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 8 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

Does Hotel Refugio Neptuno's have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 10:00 PM.

How much does it cost to stay at Hotel Refugio Neptuno's?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Refugio Neptuno's on 2 Mar 2025 start from AU$103.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Refugio Neptuno's pet-friendly?

Yes, Hotel Refugio Neptuno's allows cats and dogs (limit 1 total).

How much is parking at Hotel Refugio Neptuno's?

Self-parking is free at this property.

What time is check-in at Hotel Refugio Neptuno's?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio Neptuno's?

Checkout is at 1 PM.

Does Hotel Refugio Neptuno's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Refugio Neptuno's located?

Situated near the beach, this hotel is within 1 mile (2 km) of Boca Chica Beach and La Matica Island. Nautical Club of Santo Domingo is 1.7 mi (2.8 km) away.

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 287 reviews
Rating 8 - Good. 80 out of 287 reviews
Rating 6 - Okay. 45 out of 287 reviews
Rating 4 - Poor. 15 out of 287 reviews
Rating 2 - Terrible. 28 out of 287 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing by the balcony with a view to the beach was cool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place will go again
Stayed 1 night in Jan 2025

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejoraría la comodidad de las camas y el funcionamiento del aire acondicionado, de resto,. todo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Jhonny

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need someone to help with luggage
Stayed 1 night in Dec 2024

4/10 Poor

Cindy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stay here in a pinch and make sure to lock your room door properly. I woke up with my room door wide open and money was missing from my purse. Be careful! I did not press the issue because I wasn’t sure entirely sure if I had left the door open. But with a night time guard I would expect my door to have been closed by the staff at some point throughout the night if it was my mistake.

6/10 Okay

Edwin

Travelled with partner
Liked: Amenities
First night I was given a bed that sunk, next day my back was misaligned and gave me problems for two days, I was given another room with a firm mattress. The hotel is clean and has steaming hot water, the two rooms I stayed in had a faint smell of cigarettes, the decore is out dated but clean. The breakfast is good and the area is pretty safe, I wouldn’t mind staying again but only if the mattress is firm. The staff are friendly. The WiFi works great in any area if the property. Air conditioners work great.
Stayed 1 night in Jan 2025

8/10 Good

Silene

Liked: Cleanliness, staff & service
I have been staying at this property for over 15 years now (have stayed there 5 times). The rooms are not as nice anymore due to age I guess, and upkeep, but the hotel grounds are still well taken care of and the front desk is new, very nice. The pool is very small. The three high end hotels across the street (St. Tropez and the others) are a big draw for the area. But Boca Chica overall is not doing well, and now that Hamaca is closed, there is very little going on. The Whala is now the most popular hotel in the are and I tell you, it is horrible. I like Neptunos and would stay here again because of the beach and it’s quiet, and I believe in loyalty, but it is a 3 star for an average traveler (maybe). There are mini bars with water and beer and some rooms have full kitchens. But for this place to be very good again the area has to change and that is not their fault, it’s politics.
Stayed 1 night in Dec 2024

6/10 Okay

Frank

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
I front desk young lady was very nice. I found late at night that thed two bed sheets were dity with long dark hairs and one sheet with grease spot.. ment that they did not clean the bed prior to my arrival. I could not tell them until the moring when they arrived at the front desk. after 9 pm is not one at the front desk except for a security guard outside that was very nice also. I shoul;d have that night refunded..by expedia. We could sleep ell due to that incident..???
Stayed 2 nights in Dec 2024

2/10 Terrible

Cliff

Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool in security in staff very nice
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara J

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Jariely, Bronx

Stayed 1 night in Aug 2024

6/10 Okay

rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

10/10 Excellent

candy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es cómodo, limpio y el personal es amable y servicial. La habitación estaba limpio y con un rico aroma desde que entra. El lobby estaba welcoming, es un buen sitio para dormir está cerca del monumento de Santiago y circus. El parqueo fue rápido y el desayuno es delicioso un 10 de 10. Lo recomiendo mucho.
Stayed 1 night in Aug 2024

10/10 Excellent

Franciyou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paring is a big problem
Stayed 5 nights in Apr 2024

2/10 Terrible

Tanola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really out dated. All the furnitures are old and dusty. The room smells really moldy. Area is really not up to date. Breakfast was not enjoyable. It was a poor area for breakfast dining.flies were all over the breakfast tables.
Stayed 1 night in Aug 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024

6/10 Okay

Ivania

Travelled with family
Old hotel needs updated
Stayed 1 night in Aug 2024

2/10 Terrible

Celia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Stayed 1 night in Jul 2024

4/10 Poor

Raysa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024