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Hotel Refugio Neptuno's

3.0 star property
Beaux Arts hotel with free breakfast and outdoor pool

Photo gallery for Hotel Refugio Neptuno's

Reception
Creator video
Terrace/patio
Restaurant
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
The current price is AU$112
includes taxes & fees
14 Aug - 15 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room One Bed

Standard Room One Bed

Standard Room One Bed

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
Ceiling fan
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Sofa bed
2 bedrooms
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Premium bedding
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds

Standard Room Two Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Full-sized fridge/freezer
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
Ceiling fan
Premium bedding
  • Sleeps 6
  • 2 King Beds

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The price is AU$209
includes taxes & fees
29 Aug - 30 Aug
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About the area

Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700

What's nearby

  • Boca Chica Beach - 15 min walk - 1.3 km
  • Nautical Club of Santo Domingo - 4 min drive - 2.5 km
  • La Matica Island - 4 min drive - 1.2 km
  • Caucedo Port - 8 min drive - 6.5 km
  • Dream Casino Be Live Hamaca - 14 min drive - 12.8 km

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 14 min drive

Restaurants

  • ‪Maximo Playa - ‬18 min walk
  • ‪Bocana Beach Restaurant - ‬16 min walk
  • ‪Boca Marina - ‬6 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Venecia Pescado Frito - ‬17 min walk

About this property

Hotel Refugio Neptuno's

Hotel near Boca Chica Beach
At Hotel Refugio Neptuno's, you can look forward to free cooked-to-order breakfast, a terrace and a garden. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and smoke-free property
  • Tour/ticket information and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Refugio Neptuno's boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and minibars.
More amenities include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with cable channels
  • Full-sized fridge/freezers, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Refugio Bar/Rrstauran

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

Does Hotel Refugio Neptuno's have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 10:00 PM.

How much does it cost to stay at Hotel Refugio Neptuno's?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Refugio Neptuno's on 14 Aug 2025 start from AU$112.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Refugio Neptuno's pet-friendly?

Yes, Hotel Refugio Neptuno's allows cats and dogs (limit 1 total).

How much is parking at Hotel Refugio Neptuno's?

Self-parking is free at this property.

What time is check-in at Hotel Refugio Neptuno's?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio Neptuno's?

Checkout is at 1 PM.

Does Hotel Refugio Neptuno's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Refugio Neptuno's located?

Situated near the beach, this hotel is within 1 mile (2 km) of Boca Chica Beach and La Matica Island. Nautical Club of Santo Domingo is 1.7 mi (2.8 km) away.

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Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 128 out of 311 reviews
Rating 8 - Good. 89 out of 311 reviews
Rating 6 - Okay. 47 out of 311 reviews
Rating 4 - Poor. 17 out of 311 reviews
Rating 2 - Terrible. 30 out of 311 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The pool/breakfast area was nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Denis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was okay but the room and the hotel was dirty
Stayed 1 night in Jul 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely come back to stay here it's comfortable and staff is friendly
Stayed 1 night in Feb 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late by security guard. Everything went smooth except he kept our document until morning, which was uncomfortable. Room was nice and breakfast was freshly made and delicious. Restaurants in the area are open until late. Downside is no beach access.
Stayed 1 night in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place will go again
Stayed 1 night in Jan 2025

2/10 Terrible

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
How do I pay you guys and then they charge me at the desk I need my money back please 🙏
Stayed 1 night in Jul 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mostly enjoyed my stay there for 1 night except for the fact that there was no hot water.
Stayed 1 night in May 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Great place for price...
Stayed 3 nights in Feb 2025

10/10 Excellent

Marybeth

Liked: Staff & service
The property is a great value option. We had a room that fit our family of 5 and the hotel us only 15 minutes from the airport, which is convenient.
Stayed 1 night in Feb 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing by the balcony with a view to the beach was cool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good very nice people and I hope and come back soon
Stayed 3 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

6/10 Okay

josephine

The staff was friendly but the room which I stayed in need upgrading. 1 night would have been ok. The room lacked lighting, didn’t even have a night lamp or a mirror in the room. The pool was right outside my room and people were actually in the pool way past curfew. One night it was midnight and people were still at the pool. Another night I woke up to voices outside and people were in the poor at 4am.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the 1st hotel I stayed in a few years ago. Fond memories.
Stayed 1 night in Nov 2024

8/10 Good

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and casino as well as the beach, good value for the money.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lorena

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff , cute boutique hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be
Stayed 2 nights in Dec 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable quiet place to stay nearbay the harbor. Great breakfast, helpful staff.
Stayed 6 nights in Jan 2023

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024

4/10 Poor

ed

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

To many stray cats

Free breakfast was good, service was good but to many stray cats to enjoy the meal they were on the chairs and tables, wife refused to eat there.
Stayed 4 nights in Mar 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place had quiet environment
Stayed 3 nights in Mar 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service
maintenance of painting of the rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

JOAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice little spot to spend a night or 2
Stayed 1 night in Nov 2023