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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
Hotel with a fitness centre, steps from Gonzaga Beach

Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, pool loungers
Presidential Studio Suite
Presidential Studio Suite | Terrace/patio
Outdoor pool, pool loungers
Beach nearby
Parque Balneário Hotel Santos by Castelo Itaipava is the perfect retreat in Gonzaga, offering an outdoor pool with sun loungers and a scenic view. Enjoy Origens-Mar restaurant on site or unwind at the poolside bar, with free WiFi available to all guests. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Gym
The current price is AU$140
includes taxes & fees
16 Mar - 17 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Deep-soaking bath
2 bathrooms
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room

Luxury Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

Sheraton Santos Hotel

  • Pool
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  • Free WiFi
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9.4 out of 10, Exceptional, (904)
The price is AU$146
includes taxes & fees
23 Feb - 24 Feb
Sheraton Santos Hotel
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About the area

Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003

What's nearby

  • Gonzaga Beach - 1 min walk
  • Boqueirao Beach - 3 min walk
  • Jose Menino Beach - 10 min walk
  • Santos Harbor - 5 min drive
  • Ponta da Praia Beach - 11 min drive

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Pandeló Café - ‬2 min walk
  • ‪Fast Grill - ‬3 min walk
  • ‪Barão Chopperia - ‬1 min walk
  • ‪Cadillac City Cafe - ‬3 min walk
  • ‪Brunella Confeitaria - ‬2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Upscale hotel near Gonzaga Beach
Consider a stay at Parque Balneário Hotel Santos by Castelo Itaipava and take advantage of a poolside bar, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at Origens-Mar, the on-site restaurant. Free WiFi in public areas is available to all guests, along with car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Valet parking (surcharge), a 24-hour front desk and a banquet hall
  • Smoke-free property, a lift and a front desk safe
  • Concierge services, luggage storage and laundry services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as safes and minibars.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Frequently asked questions

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on 16 Mar 2025 start from AU$127.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parque Balneário Hotel Santos by Castelo Itaipava pet-friendly?

No, pets are not allowed at this property.

How much is parking at Parque Balneário Hotel Santos by Castelo Itaipava?

Valet parking is available for BRL 35.00 per day.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Checkout is at noon.

Where is Parque Balneário Hotel Santos by Castelo Itaipava located?

Located in Gonzaga, this hotel is steps away from Gonzaga Beach, Flag Square and Shopping Parque Balneário. Beach Edge Gardens and Boqueirao Beach are also within 5 minutes. Bernardino de Campos Station is 13 minutes by foot and Ana Costa Station is 16 minutes.

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Terezinha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the hotel I was thought it was good Check in was super slow looking as if the computer system is really obsolete Slow and few lifts for the amount of guests Bad taste decoration Bathroom very slippery and dangerous especially to old people Terrible internet connection We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel I would never stay there again and never recommend to anyone. For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises Really disappointing!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew, Toronto

Liked: Cleanliness, property conditions & facilities
Great place, elevators are not good though
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Stayed 1 night in Nov 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

8/10 Good

Paulo, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a big balcony. Clean and comfortable. Just wished the bar would stay opened later. It was closed at 10pm. The room service was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast. The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Stayed 1 night in Oct 2024

10/10 Excellent

megillo

Stayed 2 nights in Sep 2024

6/10 Okay

Thiago

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly room
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

Rosilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Athena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, from the location to the amenities insides! The breakfast every morning was abundant and delicious and the staff even catered to us when our kids woke up a little late. The kids space inside was so fun along with the rooftop pool, with beautiful views! The location right across from the beach was perfect and having the mall attached (also with fun kids spaces) was just the right touch for our family. My only complaint is that the hotel staff expected birth certificates for our kids, which we obviously don’t carry with us. Also, the bathroom was a little musty due to no functioning fan, not sure if it was just our room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Jul 2024

10/10 Excellent

Ragda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mauro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fantastic Location
Hotel is very good. Excellent location, next to a shopping mall. Best restaurants in town are in walking distance. Rooms are very comfortable, but a light renovation would be nice. Limited amenities in rooms. Overall a great experience. Will probably return.
Stayed 1 night in Jul 2024

2/10 Terrible

John, PLANTATION

No air conditioner to warm the room. Poor and old furniture that needs an overall improvement. Not good breakfast. Really bad hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Juliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach and other convenient places like restaurants, shopping centres and main streets.
Stayed 1 night in May 2024

6/10 Okay

Ivete

Liked: Amenities
The property has one of the best positions in the city and has wonderful views, however it needs updating and better, more thorough maintenance. It would still be my choice for future trips, as it’s in a very beautiful and safe area.
Stayed 13 nights in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tayze

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente breakfast with a superb view of the beach! Highly recommended, great staff!
Stayed 2 nights in Feb 2024

6/10 Okay

Ralph

Good Enough Hotel by the beach
This is a good enough hotel by the beach.
Stayed 3 nights in Feb 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Dalva, Stuart

Travelled with family
Liked: Cleanliness, staff & service
Location is excellent
Stayed 3 nights in Sep 2023

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0