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"A lovely resort!"

"Perfect service, lovely people, amazing food "

"Loved the hotel"

"I cannot say enough good things. The staff really made our stay. So friendly and welcoming. Especially Wai Yan (sp?) who made delicious happy hour drinks at the poolside bar. I feel like I made a new friend as we had several great discussions! The pool is beautiful and very quiet (we were there in low season - Feb) the breakfast was also incredible and so was room service. There was construction going on for a couple of hours every day which was very noisy at the pool. I wish I had known that...

"This is a good 5 star choice located on the Hyatt Regency beach strip. Really it is a competitor with the Hyatt but with much classier rooms - especially if you book the Impressive Suites and above. Some rooms have their own pool $$$. The service is terrific and, importantly, the aircon is adjustable. The family pool is not quite big enough in our view. And the hotel is on a very narrow block - unlike the sprawling Hyatt a few doors up. The service is impeccable and a great restaurant. Good for...

"It was beautiful and well manicured."

"We were disappointed with the first room we were allocated as it was on the top level and a long walk from Reception and the pool. We were re located to a ground floor room after reporting this. The new room had a better location but was inferior. The room was less comfortable. No couch or other seating other than a desk chair. The one lamp was broken and room was very dark - too dark to read in bed. The fridge was not working well and was replaced when this was mentioned. The bathroom did not...

"We always stay at rhe holiday inn Sanur. Fantastic location, staff, breakfast, hotel services, and hotel condition"