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Chateau Palace Hotel

3.0 star property
Family-friendly hotel with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Chateau Palace Hotel

Aerial view
Exclusive Suite | Exterior
Exclusive Suite
Free daily buffet breakfast
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

LCD TV
Separate bedroom
Rainfall showerhead
Jetted bath
Separate bath and shower
Minibar
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

Highlights

Separate sitting area
LCD TV
Separate bedroom
Private bathroom
Jetted bath
Rainfall showerhead
Separate bath and shower
Minibar
  • 25 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

LCD TV
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Wardrobe
Daily housekeeping
Mobile key entry
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Annex Building

Minibar, free WiFi, bed sheets

Superior Room, Annex Building

Highlights

LCD TV
Private bathroom
Minibar
Cable channels
Pet friendly
Daily housekeeping
Located in an annex building
Mobile key entry
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

LCD TV
Private bathroom
Minibar
Cable channels
Wardrobe
Daily housekeeping
Mobile key entry
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
Mobile key entry
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room, Annex Building

Family Room, Annex Building

Family Room, Annex Building

Highlights

LCD TV
Private bathroom
Minibar
Cable channels
Pet friendly
Daily housekeeping
Located in an annex building
Mobile key entry
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Alameda das Orquídeas 357, Sao Lourenco, MG, 37470-000

What's nearby

  • São Lourenço - 5 min drive
  • Sociedade Brasileira de Eubiose Museum - 5 min drive
  • Basilica of São Lourenço - 6 min drive
  • Sao Lourenco Cable Car - 6 min drive
  • Trem das Aguas Scenic Railway - 7 min drive

Getting around

  • Conceição do Rio Verde Station - 43 min drive

Restaurants

  • ‪Restaurante Casarão - ‬4 min drive
  • ‪da Vinci Cafeteria - Cafés Especiais - ‬5 min drive
  • ‪Padaria Alvarez - ‬4 min drive
  • ‪Unique Torrefação e Café - ‬15 min walk
  • ‪Doces Diniz - ‬5 min drive

About this property

Chateau Palace Hotel

Family-friendly hotel
Take advantage of a free breakfast buffet, a garden and a playground at Chateau Palace Hotel. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A 24-hour front desk, barbecues and tour/ticket information
Room features
All guest rooms at Chateau Palace Hotel have amenities, such as free WiFi, minibars and room service.
More conveniences in all rooms include:
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 60, per pet (varies based on length of stay), plus a deposit of BRL 60 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: BRL 60 per day
  • Pet fee: BRL 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Sao Lourenco Chateau Palace Hotel Hotel
Chateau Palace Hotel Sao Lourenco
Chateau Palace Sao Lourenco
Chateau Palace
Hotel Chateau Palace Hotel Sao Lourenco
Hotel Chateau Palace Hotel
Sao Lourenco Chateau Palace
VOA Chateau Palace Hotel
Chateau Palace Hotel Hotel
Chateau Palace Hotel Sao Lourenco
Chateau Palace Hotel Hotel Sao Lourenco

Frequently asked questions

Does Chateau Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Chateau Palace Hotel pet-friendly?

Yes, Chateau Palace Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a deposit of BRL 60 per day and a fee of BRL 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Chateau Palace Hotel?

Self-parking is free at this property.

What time is check-in at Chateau Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Chateau Palace Hotel?

Checkout is at noon.

Where is Chateau Palace Hotel located?

This family-friendly Sao Lourenco hotel is within 2 mi (3 km) of Kart Center and São Lourenço. Bom Jesus do Monte Chapel and Sociedade Brasileira de Eubiose Museum are also within 3 miles (5 km).

Chateau Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 46 reviews" "
Rating 8 - Good. 18 out of 46 reviews" "
Rating 6 - Okay. 8 out of 46 reviews" "
Rating 4 - Poor. 5 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Thiago Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Brenda

Stayed 1 night in Jun 2023

10/10 Excellent

CLEITILENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional!
Experiência incrível nesta estadia. Tudo perfeito, desde organização e limpeza, até o café da manhã. O maior destaque é a equipe de colaboradores do local que nos faz sentir parte da família do hotel, são extremamente solícitos e zelosos com o hóspede, sempre preocupados em deixar o mesmo bem a vontade. Excelente localização, o que proporciona uma vista maravilhosa. Local extremamente silencioso onde os pássaros dão show.
Stayed 6 nights in Jun 2023

10/10 Excellent

maury malta de oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

PAULO CESAR

Liked: Cleanliness, staff & service, room comfort
Otimo custo/beneficio
O hotel esta pecando principalmente pela manutencao.
Stayed 10 nights in Jun 2022

4/10 Poor

Messias

Disliked: Property conditions & facilities, room comfort
Deixou de desejar o chuveiro não aquecia , o chalé bem simples , o café da manhã não estava de acordo.
Stayed 1 night in May 2022

6/10 Okay

Ricardo Luis

Travelled with family
Liked: Cleanliness, room comfort
Piora no atendimento.
Stayed 2 nights in Apr 2022

4/10 Poor

Nedilma

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel fantasma
Não se engane com a beleza do hotel nas fotos do site. Parece aqueles hotéis abandonados do Scooby Doo. É uma pena, pois a área do jardim e a construção do hotel são muito bonitos, a vista é linda. Mas é tudo velho e mal cuidado, o lençol estava rasgado. A recepção só funciona até às 19:00. O café manhã é basicamente o pão, café e leite. Uma fruta, um bolo e presunto e queijo. Pelo valor da diária deveria ter mais variedade. As instalações do banheiro enferrujadas, o piso de madeira descascando. Geladeira velha e enferrujada com mal contato na tomada. Não houve serviço de limpeza.
Lençol estava rasgado
Stayed 2 nights in Mar 2022

8/10 Good

Vera Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prezados, Gostamos da excelente acomodação do Hotel. Maravilhoso!
Stayed 2 nights in Jan 2022

8/10 Good

Walter

Travelled with family
Liked: Staff & service
O hotel é muito bonito.Mas precisa de melhorias.
O hotel tem potencial mas precisa melhorar a limpeza, roupa de cama velha demais, softs de aspecto duvidoso quanto à higienizaçao, ventiladores de teto imundos de poeira, café da manhã sofrível.. A primeira vez que me hospedei no chalé em 2019 eu amei...tudo perfeito.Paguei uma fortuna no reveillon de 2021 e foi só decepção. Sem capacho para limpar os pés na entrada do chalé, as tomadas velhas e frouxas.Todo o quarto muito empoeirado...sem nem um cheiro de desinferante...cheiro ruim saindo do ralo do banheiro. Foi minha última estadia nesse hotel...
Stayed 3 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel antigo, quartos em carpete, café da manhã péssimo, chegamos uma noite e não tinha água para comprar e consumir, o senhor da recepção pegou uma jarra para a gente na cozinha para dividirmos para 3 quartos! Hotel tem tudo para ser bom mas talvez esteja mal administrado!
Stayed 2 nights in Dec 2021

2/10 Terrible

LAÉRCIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
péssimo - infelizmente nos surpreendemos
ola amigos, infelizmente gostaria de dizer que fiquei decepcionado com o local, está acabado, largado, parece que voltei à época medieval após uma guerra viiking. No quarto solicitado deveria ter uma cama de casal (ok) e duas de solteiro, mas tinha uma cama de solteiro em baixo da cama de casal e um sofá que virava um timo de cama no chão, sem contar que só existia um cobertor no quarto para 3 pessoas. O frigobar sujo e enferrujado com as partes internas quebradas, impróprio para uso. As luzes queimadas, As testeiras dos chalés caindo porque estão podres, os pássaros acabaram por fazerem ninhos dentro do forro e o barulho é ensurdecedor, as mesas de ferro espalhadas estão na sua maioria, quebradas e com pontas são um perigo para crianças e adultos, buracos e esgotos a céu aberto onde pessoas podem cair, as paredes da piscina parecem que não vê uma VAP há pelo menos 10 anos, as trepadeiras que sobrem as paredes das muretas invadem as arvores e tapam a visão do local, matos para cortar que estão encobrindo a visão da paisagem, não existe no local acesso a deficientes, perguntei no watsapp se havia churrasqueira e informaram que sim, chegando no local tinha uma CUIA toda estourada e enferrujada, a piscina não teve manutenção, os telefones dos quartos não funcionam, A MESA DE BILHAR está estourada por baixo devido ao mau cuidado.... a mesa de pebolim está estourada e quebrada..... A área gourmet da piscina que já foi um bar, está totalmente largada, com fogoes quebrados e coisas
Stayed 3 nights in Dec 2021

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Orivaldo Aparecido do Amaral

Travelled with family and small children
Liked: Cleanliness, staff & service
Do entendimento e presteza da Maria Eduarda e do Welington, muito educados, Faltando uma melhor manutenção na área externa.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bem ruim, não voltaria sem reformas
Ficamos na cabana 4 que não estava em condições de hospedar ninguém, estava com o vaso sanitário quebrado, a ducha higiênica quebrada, o peitoril da varanda quebrado, tinha traças pelo quarto, e o frigobar não funcionava e estava com um cheiro bem ruim! O hotel em si está bem descuidado, parece abandonado! Os funcionários sempre muito solícitos e atenciosos, mas não deveriam ter colocado esse quarto disponível! Rasguei 321 reais num quarto abandonado e com traças literalmente jogado as traças!!
Stayed 2 nights in Dec 2021

2/10 Terrible

Camila Briani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrível! Quarto em péssimas condições tanto em higiene(muitas traças), quanto em relação ao conforto…roupas de cama rotas, cobertor surrado, de dimensões mínimas, travesseiros em ponto de descarte, cama adicional com sinais de invasão por cupins, gradil de madeira da sacada quebrado, oferecendo perigo, principalmente para crianças, há nítida percepção de descaso! Experiência péssima, não recomendaria em nenhuma hipótese.
Stayed 1 night in Dec 2021

6/10 Okay

Evelyn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Ruim
Não gosstei do chalé..muito barulho no chalé de cima que estava alugado pra outro casal. A Internet não funcionou nenhum dia e eles não se esforçaram em resolver.
Stayed 2 nights in Nov 2021

10/10 Excellent

Paulo Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Gostei muito da recepção, funcionários muito educados e receptivos. O hotel em si, é bom, está precisando de alguns reparos, mas nada que prejudique a estada. Muito bom.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Precisa melhorar vários pontos
Chuveiro e cama precisam melhorar. Café da manha no primeiro dia bem tumultuado, faltava prato, xicara, e alimentos. Café frio.
Stayed 2 nights in Nov 2021

6/10 Okay

CLAUDIONOR

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Bom custo benefício
Foi uma estadia de apenas uma noite e cumpriu o papel. Atendimento excelente! Fácil acesso ao hotel, a limpeza do quarto deixa a desejar. Instalações necessitam de maior cuidado e manutenção. Mesmo com 4 pessoas na reserva haviam apenas 1 cama de casal e 1 de solteiro. Não deu tempo de pedir outra, então não desabona o hotel, pois eu havia visto isso na reserva. Falta melhorar isso no app, e faltou talvez a sensibilidade de perceber isso e fornecer mais um colchão. O mesmo ocorreu com toalhas de banho, 3 toalhas para 4 pessoas. O café foi fantástico e só havia minha família no hotel, um verdadeiro banquete na mesa. Obrigado!
Stayed 1 night in Nov 2021

6/10 Okay

MARIA

Disliked: Cleanliness
Razoável.
Stayed 3 nights in Oct 2021

10/10 Excellent

Maristela Lima de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização, lindo e agradável, tranquilo e próximo do centro
Stayed 2 nights in Oct 2021

10/10 Excellent

Tatiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bonito e a estadia foi super agradável
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021