10/10 Excellent
Roger
9 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stays at Hotel Unique in São Paulo have been nothing short of exceptional. From the moment I booked months before my trip for the Grand Prix, the concierge team went above and beyond, personalizing every aspect of my visit. Even a year ago, during my previous stay, the level of opulence and service was similarly unmatched.
Arriving early before check-in, I was immediately taken care of, with the staff ensuring my comfort until my room was ready. They meticulously handled everything, from scheduling my spa appointments to arranging museum tickets and seamless car service. Every encounter with the hotel team was a reminder of their commitment to impeccable service—whether it was the flawless room cleaning, the attention to detail in room service, or the thoughtful gestures like greeting me in the lobby with offerings of water, coffee, or champagne.
Hotel Unique itself is a masterpiece, blending art and architecture in a way that feels like an installation you get to live in. Every visit leaves me in awe, and I truly fear no other hotel could match this level of excellence. I didn’t like when i had to leave because i know how much I’m going to miss it 😩😢😭
Roger
Stayed 4 nights in Nov 2024