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Mercure Sao Paulo Pamplona Hotel

4.0 star property
Hotel with a fitness centre, a quick walk to Paulista Avenue
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sao Paulo Pamplona Hotel

Interior
Outdoor pool, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Superior Room, 1 Double Bed
Reception hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$150
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 3 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Day bed
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Day bed
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Day bed
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Day bed
Hairdryer
Rainfall showerhead
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Day bed
Hairdryer
  • 42.0 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

Novotel SP Jardins

Pool
Pet-friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (907)
The price is AU$107
includes taxes & fees
20 Dec - 21 Dec
Novotel SP Jardins
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About the area

Map
Rua Pamplona 1315 - Jardins, São Paulo, SP, 1405002

What's nearby

  • Oscar Freire Street - 8 min walk - 0.7 km
  • Paulista Avenue - 9 min walk - 0.8 km
  • São Paulo Museum of Art - 13 min walk - 1.1 km
  • Hospital Sírio-Libanês - 20 min walk - 1.7 km
  • Ibirapuera Park - 3 min drive - 1.8 km

Getting around

  • Fradique Coutinho Station - 5 min drive
  • Trianon-Masp Station - 9 min walk
  • São Paulo (CGH-Congonhas) - 26 min drive

Restaurants

  • ‪Colibri Padaria Artesanal - ‬3 min walk
  • ‪Veridiana - ‬2 min walk
  • ‪Tatini - ‬2 min walk
  • ‪Kamzu Cookie Shop - ‬3 min walk
  • ‪Piaf Bar e Bistrot - ‬3 min walk

About this property

Mercure Sao Paulo Pamplona Hotel

Upscale hotel near Oscar Freire Street
Located close to Paulista Avenue and São Paulo Museum of Art, Mercure Sao Paulo Pamplona Hotel provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Le Jadys Pamplona, offers breakfast, lunch and dinner. In addition to a gym and conference space, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A water dispenser, a 24-hour front desk and coworking spaces
  • A living plant wall, tour/ticket information and a porter/bellboy
Room features
All 64 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 47 per person
  • A restaurant

Restaurants on site

  • Le Jadys Pamplona

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 23 2024 to December 31 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from 23 October 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 105.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 47 per person
  • Covered self-parking fee: BRL 30 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 105.0 per night
  • Service fee: BRL 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Pamplona Sao Paulo
Mercure Pamplona
Mercure Pamplona Hotel
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel
Mercure Sao Paulo Pamplona Brazil
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel Hotel
Mercure Sao Paulo Pamplona Hotel São Paulo
Mercure Sao Paulo Pamplona Hotel Hotel São Paulo

Frequently asked questions

Does Mercure Sao Paulo Pamplona Hotel have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from September 23 2024 until December 31 2024 (dates subject to change). The property will be renovating the swimming pool from October 23 2024 until December 31 2024 (completion date subject to change).

How much does it cost to stay at Mercure Sao Paulo Pamplona Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Sao Paulo Pamplona Hotel on 2 Dec 2024 start from AU$149.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Sao Paulo Pamplona Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Sao Paulo Pamplona Hotel?

Self-parking is available for BRL 30 per day.

What time is check-in at Mercure Sao Paulo Pamplona Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Sao Paulo Pamplona Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Sao Paulo Pamplona Hotel located?

Located in Jardins, this hotel is within a 10-minute walk of Oscar Freire Street, Paulista Avenue and Shopping Cidade São Paulo. São Paulo Museum of Art and Nove de Julho Hospital are also within 1 mi (2 km). Trianon-Masp Station is 9 minutes by foot and Brigadeiro Station is 18 minutes.

Mercure Sao Paulo Pamplona Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 650 reviews" "
Rating 8 - Good. 232 out of 650 reviews" "
Rating 6 - Okay. 102 out of 650 reviews" "
Rating 4 - Poor. 27 out of 650 reviews" "
Rating 2 - Terrible. 30 out of 650 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
My stay overall was solid. There was some miscommunication a couple times with the front desk involving multiple workers depending on the time you caught them. Checking in one of the rooms had a few things not prepared.
Stayed 6 nights in Jul 2024

10/10 Excellent

James Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was in an excellent location. close to the metro and shopping. Very clean. Staff very helpful. Would definitely stay again or recommend anyone to stay there
Stayed 9 nights in Apr 2024

6/10 Okay

Noah

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 11 nights in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel in nice area.
Very friendly staff, comfortable room with a very comfortable bed, the bathroom was fine but could benefit from renovation. Breakfast was basic but very nice - enough variety of hot and cold food. Good location in safe area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beyond compare
The desk manager was very kind and super helpful - many thanks to Vittoria! The room was perfect and location ideal. A very xute pool and delicious buffet that includes jot food. All the staff was excellent in fact.
Stayed 1 night in Dec 2023

10/10 Excellent

Giovani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, okay breakfast
I was quite happy with my stay at Mercure Pamplona. The room is very spacious and comfortable, the location is excellent - near attractions, metro and good restaurants - and teh condition of the facilities is great. I would only say that hot food options for breakfast are not the best. But this may be a case of preference only. I would be more than happy to stay there again nonetheless.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dani

Stayed 3 nights in Apr 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

6/10 Okay

Larry

Disliked: Cleanliness
Stayed 4 nights in Sep 2021

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near food and shopping. Check in fast with very pleasant staff. Room was huge, clean and comfortable
Stayed 5 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Adilson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with Tamirys specifically. She spent over an hour cumulatively speaking with me about the city and spoke English very well.
Stayed 7 nights in Jan 2020

10/10 Excellent

João

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfecft
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice people but don’t speak English well. Make the communication very difficult.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Jesus, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, convenient location.
Big room, convenient location.
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This is a VERY rundown property. it looks awful . The rooms are dark and outdated.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at great value
The hotel is an ideal base for Ave Paulista. Clean, great service and the breakfast buffet was top class with lots of variety.
Stayed 1 night in Mar 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly top quality accommodation
Close to the main shopping street for tourists and a hidden gem.
Stayed 1 night in Mar 2019

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
Rua Pamplona 1315 - Jardins, São Paulo, SP