See all properties

Grand Park Otaru

4.0 star property
Mountain ski retreat with 2 restaurants and bar/lounge

Photo gallery for Grand Park Otaru

View from room
Lobby
Exterior
TV
Presidential Suite Room, Non Smoking
Grand Park Otaru offers an upscale retreat in the heart of the city, with shopping on site and two restaurants serving Japanese cuisine. Enjoy a drink at the bar or hit the slopes with ski shuttle and storage services. With free in-room WiFi, luggage storage, multilingual staff, and conference space available to guests.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • Breakfast available
  • 24/7 front desk
The current price is AU$150
includes taxes & fees
25 Feb - 26 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 50 of 50 rooms

View all photos for Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 44 sq m
  • Sleeps 5
  • 3 Single Futons

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 4 Single Futons

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Shower/bath combination
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Ocean View Superior Double Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Superior Double Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Deluxe twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room With Mountain View（Triple Occupancy)）

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room With Mountain View（Triple Occupancy)）

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Mountain View Superior Room

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

In-room safe, desk, laptop workspace, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Deluxe Double Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Room

In-room safe, desk, laptop workspace, free WiFi

Connecting Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Presidential Suite

In-room safe, desk, laptop workspace, free WiFi

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Suite

Interior

Japanese Style Suite

  • Sleeps 4
  • 5 Single Futons

View all photos for Ocean View Deluxe twin Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Superior twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior twin Room Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite

In-room safe, desk, laptop workspace, free WiFi

Bay Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Deluxe Double Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Superior twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior twin Room Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay twin Suite

Combined shower/bathtub, free toiletries, hair dryer, slippers

Bay twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room

Dining

Japanese Style Room

  • Sleeps 3
  • 4 Single Futons

View all photos for Bay queen Suite

Combined shower/bathtub, free toiletries, hair dryer, slippers

Bay queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Superior Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Deluxe twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Superior Twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean View Deluxe Room

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Mountain View Deluxe Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Ocean View（Triple Occupancy）

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room With Ocean View（Triple Occupancy）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Mountain View Deluxe twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Ocean View Superior Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Superior Room

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Mountain View Deluxe Room

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Ocean View Deluxe Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Superior Twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,003 reviews
The price is AU$127
includes taxes & fees
20 Mar - 21 Mar
Hotel Torifito Otaru Canal
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008

What's nearby

  • Sakaimachi Street - 19 min walk
  • Otaru Music Box Museum - 3 min drive
  • Shin Nihonkai Ferry - 3 min drive
  • Otaru Canal - 4 min drive
  • Asarigawa Hot Spring - 7 min drive

Getting around

  • Otaru-Chikkō Station - 7 min walk
  • Inazumi-koen Station - 21 min drive
  • New Chitose Airport (CTS) - 76 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪回転寿司魚一心小樽店 - ‬1 min walk
  • ‪美園 ウイングベイ小樽店 - ‬3 min walk
  • ‪テラスブラッセリー - ‬1 min walk
  • ‪モスバーガー - ‬3 min walk

About this property

Grand Park Otaru

Upscale hotel near Otaru Canal
At Grand Park Otaru, you can look forward to shopping on-site, dry cleaning/laundry services and a bar. With amenities such as a ski shuttle and ski storage, this hotel is a great place to hit the slopes. Enjoy Japanese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A front desk safe, wedding services and a lift
  • A vending machine, a porter/bellboy and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 296 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, coffee grinders and electric kettles

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Covered parking on site (JPY 1,650 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cocoro

Things to do

  • Shopping
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A scheduled power, water, and hot water outage will take place on March 12, 2025 from midnight to 5 AM. All facilities that use power, including lifts will not be available during this time.
The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 1694 for children
  • Covered self-parking fee: JPY 1650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Frequently asked questions

Is Grand Park Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Park Otaru?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Park Otaru on 25 Feb 2025 start from AU$150.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Park Otaru?

Self-parking is available for JPY 1650 per day. Limited spots are available.

What time is check-in at Grand Park Otaru?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Park Otaru?

Checkout is at 10:00 AM.

Where is Grand Park Otaru located?

Conveniently located near the ski slopes, this Otaru hotel is situated in a shopping district within 2 miles (3 km) of Sakaimachi Street, Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Kita-no-homare Brewery Shusen-kan Museum are also within 2 miles (3 km). Otaru-Chikkō Station is 7 minutes by foot and Minami-Otaru Station is 22 minutes.

Grand Park Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Property conditions & facilities
We were happy with our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

du

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its such a great place to stay with the price!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place will definitely stay again when in Hokkaido
Stayed 5 nights in Jan 2025

6/10 Okay

Felicity

Travelled with group
Liked: Staff & service, amenities
The hotel is old and not well maintained. Dirt found everywhere... on the phone wire. Stains on bed sheet, sofa as well as carpet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location. Shopping mall attached with a ton of stores and places to eat.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel at a reasonable price, near the train station and connected to a large mall
Stayed 2 nights in Jan 2025

10/10 Excellent

Karin, Seattle

Stayed 2 nights in Jan 2025

10/10 Excellent

Andric

Stayed 2 nights in Jan 2025

10/10 Excellent

jacquelyn

Stayed 5 nights in Dec 2024

10/10 Excellent

Ganesh Haran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite old hotel but the view from hotel very nice. Connected to malls. Aeon
Stayed 2 nights in Dec 2024

10/10 Excellent

Annie Jie Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and tidy. The staff is friendly and helpful. The view from our window is gorgeous.
Stayed 2 nights in Dec 2024

6/10 Okay

Jen Sen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Japanese Style Suite room looks like a bedroom and a living room but it is just separated by a wooden sliding door and the top is not divided so the rooms are not sound proofed from each other
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
オーシャンビューだったのでお部屋からの眺めはとても良く、ショッピングモールに繋がっていたのもたいへん良かったです。残念だったのは、小樽の観光場所から遠く施設自体にかなり年季を感じました。
Stayed 1 night in Nov 2024

10/10 Excellent

Constanze

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

HUI

Stayed 3 nights in Oct 2024

10/10 Excellent

stanley, edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view and link with shopping centre
Stayed 2 nights in Oct 2024

10/10 Excellent

Grisha

Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, opulent foyer and dining area. Large western size room, harbour view. Breakfast was amazing, seafood, salad items, huge room overlooking marina. Highly recommend!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Grand Oark Otaru
The ocean view from our room was very nice. There is a shopping mall next to the hotel but not much food variety. It was a 10mins walk from Otaruchikku station but Sakamachi food street was 20mins walk from hotel. Otaru Canal was 30mins walk from hotel.
Stayed 4 nights in Oct 2024

8/10 Good

RIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of room and service
Stayed 2 nights in Oct 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located within shopping mall so access is easy from train station if weather bad. However not near Otaru sights if you don't want to walk 30 Min. Ocean view from rooms is spectacular.
Stayed 2 nights in Sep 2024

4/10 Poor

KOBAYASHI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge four star rooms overlooking beautiful bay and marina with bonus sunset view. Connects directly to train station through a local shopping center that will have everything you want and need including non-tourist super market and restaurants frequented by locals. That is because Otaru Minami is actually a commuter suburb of Sapporo! Easy one stop train ride to the touristy area of Otaru if you want. The Teppenacki and afternoon tea at the hotel aee world class top notch (locals good for special occasions) and priced accordingly. Staff are the friendliest we have met in all of Japan.
Stayed 2 nights in Aug 2024

10/10 Excellent

issei

Stayed 1 night in Sep 2024