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Hotel Relief Sapporo Susukino

3.0 star property
Hotel with a 24-hour front desk, a short walk to Nakajima Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Relief Sapporo Susukino

Front of property
Free WiFi, bed sheets
Library
Lobby
Daily buffet breakfast (JPY 500 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi-double Room, Smoking (Same price for 1-2 guests)

Free WiFi, bed sheets

Semi-double Room, Smoking (Same price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Non Smoking (Same Price for 1-2 guests)

Free WiFi, bed sheets

Semi-double Room, Non Smoking (Same Price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Smoking (For 1 Person)

Free WiFi, bed sheets

Semi-double Room, Smoking (For 1 Person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Twin Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

Free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (2 semi-double beds)

Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (2 semi-double beds)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 28.0 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Double Room, Smoking

Free WiFi, bed sheets

Double Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Free WiFi, bed sheets

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Triple Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Triple Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Triple Room, Smoking

Free WiFi, bed sheets

Triple Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Semi double Room, Non Smoking (For 1 Person)

Free WiFi, bed sheets

Semi double Room, Non Smoking (For 1 Person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Double Room, Non Smoking

Free WiFi, bed sheets

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Triple Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (2 semi-double beds) (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (2 semi-double beds) (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking

Free WiFi, bed sheets

Deluxe Double Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Deluxe Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Deluxe Double Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Semi-double Room, Non Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Free WiFi, bed sheets

Semi-double Room, Non Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11.0 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Free WiFi, bed sheets

Semi-double Room, Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-Double Room, Smoking (No Room Cleaning Service) (Same price for 1-2 guests)

Free WiFi, bed sheets

Semi-Double Room, Smoking (No Room Cleaning Service) (Same price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-Double Room, Non Smoking (No Room Cleaning Service) (Same Price for 1-2 guests)

Free WiFi, bed sheets

Semi-Double Room, Non Smoking (No Room Cleaning Service) (Same Price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Double Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double Room Smoking

Free WiFi, bed sheets

Semi Double Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non smoking

Free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Standard Semi-Double Room for Single Use Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room Non-Smoking

Free WiFi, bed sheets

Semi Double Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Room-Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room Non smoking

Free WiFi, bed sheets

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Room Selected At Check-in-Non-Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room Smoking

Free WiFi, bed sheets

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

Free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Semi-Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

APA Hotel Sapporo Odori Ekimae Minami

Spa
Free WiFi
Restaurant
Breakfast available
7.6 out of 10, Good, (1025)
The price is AU$81
includes taxes & fees
2 Dec - 3 Dec
APA Hotel Sapporo Odori Ekimae Minami
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About the area

Map
3-1-4 Nishi, Minami 8jo, Chuo-ku, Sapporo, Hokkaido, 064-0808

What's nearby

  • Nakajima Park - 4 min walk - 0.4 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Nijo Market - 12 min walk - 1.1 km
  • Sapporo TV Tower - 16 min walk - 1.4 km
  • Odori Park - 2 min drive - 2.2 km

Getting around

  • Naebo Station - 4 min drive
  • Nakajima-koen Station - 4 min walk
  • New Chitose Airport (CTS) - 59 min drive

Restaurants

  • ‪麺や椒 - ‬2 min walk
  • ‪薄野蕎麦縁 - ‬3 min walk
  • ‪花カフェ - ‬2 min walk
  • ‪ラウンジ椿 - ‬3 min walk
  • ‪茶寮瀧乃屋 - ‬1 min walk

About this property

Hotel Relief Sapporo Susukino

Hotel near Nakajima Park
Close to Tanukikoji Shopping Street and Sapporo TV Tower, Hotel Relief Sapporo Susukino provides a coffee shop/cafe, a library and dry cleaning/laundry services. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a water dispenser
  • Luggage storage, a lift and a 24-hour front desk
  • Coffee/tea in reception and a vending machine
Room features
All 155 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: JPY 500 for adults and JPY 500 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 6 2024 to December 31 2025 (dates subject to change):
  • Hot tub
The property is closed between 17 April and 18 April.
The property will be renovating from 6 March 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 500 for adults and from JPY 500 for children
  • Uncovered self-parking fee: JPY 1100 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel RELIEF Sapporo Susukino
Hotel RELIEF Susukino
RELIEF Sapporo Susukino
RELIEF Susukino
Relief Sapporo Susukino
HOTEL RELIEF Sapporo Susukino Hotel
HOTEL RELIEF Sapporo Susukino Sapporo
HOTEL RELIEF Sapporo Susukino Hotel Sapporo

Frequently asked questions

Is Hotel Relief Sapporo Susukino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Relief Sapporo Susukino?

Self-parking is available for JPY 1100 per night. Limited spots are available.

What time is check-in at Hotel Relief Sapporo Susukino?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Relief Sapporo Susukino?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Relief Sapporo Susukino located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Nakajima Park and Tanukikoji Shopping Street. Sapporo TV Tower and Odori Park are also within 1 mile (2 km). Nakajima-koen Station is only a 4-minute walk and Hosui-Susukino Station is 7 minutes.

Hotel Relief Sapporo Susukino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 387 out of 922 reviews" "
Rating 8 - Good. 405 out of 922 reviews" "
Rating 6 - Okay. 94 out of 922 reviews" "
Rating 4 - Poor. 24 out of 922 reviews" "
Rating 2 - Terrible. 12 out of 922 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great additional services offered for free
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reccomend this hotel. Great customer service and amenities, including the hot spring onsen and the enriched and yummy breakfast. You can get freely a cozy pijamas and personal items (toothbrushes, shower caps, etc.) It is very convenient and I felt more than welcomed there. I will book again this hotel if I will visit again Sapporo. Arigato gozaimasu!
Stayed 5 nights in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short trip! Clean, great amenities, convenient location - enjoyed my stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Nilar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about Susukino Relief, room, staff, breakfast and onsen!!!!
Stayed 1 night in Jan 2022

10/10 Excellent

Greta, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely room. Lots of amenities provided. Staff were friendly.
Stayed 1 night in Feb 2020

8/10 Good

Amelia

Travelled with group
Liked: Staff & service
Room is not clean, we stayed 4 nights.
Stayed 1 night in Jan 2020

6/10 Okay

Amelia

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
The hotel was very conveniently located, a short walk from Nakajima Kouen subway station, and although the room was small it was perfectly acceptable for our trip. The in-hotel hot spa was a great way to relax in the evenings after wandering around in -6°C (21°F) snowy weather outside. There's only one hot spa, however, so they alternate between men and women's use so, as a man, I typically had to go at midnight. The main issue for us was that the bed was extremely hard, as were the pillows. While this wasn't an issue for me, by the end of our stay my wife had developed a bad back from sleeping on it.
Stayed 5 nights in Dec 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Sapporo
Western breakfast was delicious. Parking is 1000 yen and 3 blocks away.
Stayed 1 night in Dec 2019

8/10 Good

Ejean Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
7 days stay for leisure tourism and relaxation
It's annoying that have this rule that you have to put the don't disturb sign so they don't open your door at 10:30am, if you miss it they will open your room and wait for you to confirm if you want it cleaned, and if you do, you need to be out of the room by 12pm or they dont clean it. Room was too small, but plus side is there is a public bath in the hotel which is a unique feature, you just seem to smell like chlorine after you get out though even if you wash again. Hotel also had bike rentals probably the best thing about them, since you could bike around Sapporo.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Oct 2019

8/10 Good

Charlotte

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectation
Convenient location, Close to everything needed for a trip looking for fun and good food, Bath room on 1st floor very clean, Nice staff, helpful all the time Close to coach service to Chitose airport
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room and excellent staff who were multilingual, friendly and very efficient. The room was clean and well equipped with a comfy bed and deep soak bath / shower. Uniquely (in my experience) it also had a complimentary room mobile phone which you could take out with you and use to access the internet and also phonecalls, totally free. A brilliant touch which we used gratefully. The hotel also had a bath / spa room on the first floor, which while I never used it, looked excellent. Males and females use this at different times, thereby making it less embarrassing for those of a shy disposition. Due to Typhoon Tapah, we missed our original booking by 2 days and only managed to advise them of our delay on check-in day itself. The hotel moved our booking without any fuss and without any extra charge, which I thought was a very classy touch. The location is good, close to numerous restaurants and shops and it is also close to railway and underground stations too. The beautiful Nakajima-Koen park is a short walk away as well, which is a beautiful place for relaxing and a picnic. Overall I was thoroughly impressed with this hotel. Excellent hotel and excellent value for money. Highly recommended!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, easy to find, in a quite area
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok, just the reception attitude. I checked in at 1.30pm but the official check in time is 3pm. The reception made no effort to check if any room was available. They offered to keep my luggage and asked that I return after 3pm. It was fine with me since I was on my way to return the rental car, but a couple beside me waited at the lounge for 3pm check in. I know as a frequent traveller that it is really difficult to time your arrival and it would be great if the hotel can allow early check in if they have cleaned rooms.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment is good.
Stayed 1 night in Jun 2019

10/10 Excellent

Yee Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely hotel, lovely staff, lovely location, can’t fault it
Stayed 3 nights in Apr 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Excellent location for eating, transport and sightseeing. Breakfast excellent. Staff very good. Rooms small, but this is the norm in Japan
Stayed 2 nights in Apr 2019

10/10 Excellent

GinaLoh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are patient and helpful. Room refrigerator not cold enough to freeze ice-cream and hopefully the welcome drinks can be on 24 hrs service
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Free Onsen, Free Coupons for at Very Fancy Cafe. Loved the Lounge Interior Design .Loved the check out system. Location was good. Loved the river filled with Kois outside.
Stayed 2 nights in Mar 2019

10/10 Excellent

StevenChin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and Value for Money
Stayed 4 nights in Jan 2019