4/10 Poor
Brian W., Seattle. USA
28 Dec 2023
Disliked: Cleanliness
Good location but sorely lacking
My mother stayed in the cottage and it was very disappointing. We had to call to have them come and re-clean the floors which had food under the table and dust around the sides of the room. The internet never worked despite the manager coming out to reset it. My mother had to tether her cellphone phone data to her iPad to have connection. The manager explained because it worked for her during her quick visit, we were connecting incorrectly. The closet was elevated by 8 inches rendering it useless to my elderly mom. The water never got hot - only warm; the property is part of a three property compound which parking is super limited. The kitchen chairs were incredibly wobbly and were about to fall apart. Yes the manager screwed them tighter for us but they were still not sturdy.
The neighborhood is charming and the exterior is gorgeous. Yes the manager was responding but she eventually stopped responding because she felt the manatees were clearly stated. If I would recommend this property to someone, I’d recommend someone that could climb into the closet, the wooden slip on the shower, someone that would be OK with Rorie chairs and someone that had a small car to park. very disappointed in this stay.
Brian W.
Stayed 7 nights in Dec 2023