6/10 Okay
Jane B.
14 Oct 2024
Disliked: Cleanliness
Mixed experience
Owner allowed us into the house early.
House and pool area lovely.
Cleaning was not up to scratch but bedrooms, bathrooms and kitchen spotless.
Disappointed only plastic glasses supplied.
Enquired if any damaged had been caused to the house by Helene and was told no damage. A screen panel was damaged and an aluminium strut hanging down.
Further damage was caused by Milton.
We kept owner up to date but not once did he enquire about are wellbeing.
After 3 days of no power we decided to leave.
Appreciate it was our decision to both stay and leave.
Bedding and linen left in laundry room as requested.
Dish washer needed to be run.
Everything else left clean and tidy.
We appreciate hurricanes happen and we would have stayed for the full week had power returned and none of this was the fault of the owner. We could have continued to use the pool had we had a pool net to fish out the leaves but the when we thought that one was situated in the corner of the pool area it turned out it was just a pole with no net attached.
We had been told outside furniture had been place in garage, not the case, we had to bring it indoors.
We did our best to look after the property during the hurricane, we kept the owner up to date, we received no thanks or enquiry about our well being. Very disappointing.
Jane B.
Stayed 7 nights in Oct 2024