Holiday Homes in Saucelle

"Lovely location near village square. Whole hotel authentic and full of character. Our room was spacious and comfortable. Breakfast was good. "

"Great place to stay when visiting the area. Breakfast very basic. "

"Sadly having booked and paid for this hotel to end the day motorcycling up the Duoro Valley we had an email from you late the night before confirming that the booking could not be honoured and to ring your reservation services line. Which we did twice hoping for an offer of alternative accommodation. Rather than wait on the line your employee (Jimena) confirmed he would ring us back with alternatives. He never did - nor did anybody else. We rang first thing in the morning having had nothing but a duplicate of the original email overnight (circa 0230 Porto time). Clearly no meaningful support could be expected so we requested a full refund and booked an alternative hotel ourselves. Overall not a very customer centric and sympathetic response. To add to the disruption this was my husbands birthday too! We welcome your response. "

"Lovely house right in the historical centre of the town. Had a great stay. "

"This is a bed and breakfast, an amazing property in the ruins of a castle. We loved everything about it. The views, the decor, beds very comfortable and the breakfast was also very good. Would love to return. Tania the host was very nice."

"Very clean well run hotel. Good breakfast. Sadly no food available until restaurant opens at 20:00. Spa gym and pool."