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"Excellent, friendly hotel in a stunning location. Lovely rooms and facilities and friendly, attentive staff. Excellent breakfast every morning and delicious food in the restaurant. Would definitely visit again. "

"Comfortable rooms and a very helpful staff. "

"Great Castle Hotel with nice courtyard and amazing breakfast buffet. Helpful staff. We stayed in a nice large suite with 2 stories, one for each bedroom and bathroom and kids absolutely loved it Not too many dining options late in the evening so need to drive out of Mondsee for that but otherwise decent restaurants just minutes away."

"Self-check-in via the machine. No English speaking staff. Great modern super convenient interior. Very clean. No cafes etc., the motel is located between the villages, hence its a quiet area, fresh air. You can get a coffee / snack at the nearest gas station only. "

"Spa Bereich sehr gut. Frühstück sehr gut. Abendessen teils-teils gut. Bedienung gut. jedoch Personen abhängig."

"I booked 1 room in Hotel Sonnenhof on 16th February, via Hotels.com, for a stay commencing on 28th May. Hotel sent me a message on 27th May that I was not in Hotel Sonnenhof in Timelkam, but at an apartment in Lenzing, 4.5km further away. No pre-warning was given, no rationale for the change in location, no option to cancel or reduction in rate was offered. I was very upset when I received the message on 27th May (the day before I was due to stay at the hotel). It was really inconvenient to be in a different location from my friend, and required that I drive back and forth from Timelkam to Lenzing multiple times. As I was only informed the day before the stay was due to start, I had no option to cancel and rebook elsewhere as nothing else was available. In addition, the apartment was in a poor location, not of a good quality, and the kitchen crockery was incomplete. The hotel reception was very slow to respond to communication, and only available in the mornings. Do not stay here - very poor service."

"Great hotel. Fantastic breakfast."

"Everything was 10/10. Reception staff and restaurant staff at breakfast all amazing. "

"The staff was exceptionally helpful, the rooms were clean and comfortable, and parking was easy. 10/10 would stay here again."