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"Fantastic hotel right in the middle of Penrith, which is a lovely town. Hotel has parking, which is really useful as it was hard to come by in the town itself when I was there. Special thank you to Petra at reception and the housekeeping team. I had accidentally left a piece of jewellery in my room at checkout. The piece of jewellery in question is very valuable, especially for sentimental reasons. The housekeeping colleague had taken it down to reception for safe keeping, but Petra had gone the extra mile to personally call me to let me know and she had even gone to the post office to post it back to my home address. I can’t tell you how grateful I am for your care and grace. This shows the class of the hotel and its staff, and that you are in incredibly safe and caring hands when you are there. Thank you Petra and thank you George Hotel for a lovely stay. "

"Rooms are good size clean , the staff at the Smiths are so welcoming, friendly as well as hard working, making sure our stay was 1st class.parking we had no trouble finding a space , as for the air conditioning it was explain it was not working, and we was provided with a fan ,we all had a wonderful stay at the smiths we will come again"

"The only thing I would point out is the Massive Pot Hole at the carpark entrance, it was covered by a puddle so I never saw it. Needs fixing "

"Easy quick stay"

"Excellent hotel in every respect and so convenient for Carlisle city centre at a great price. "

"Staff were exceptional, food was great and the room was spacious and comfortable. Will definitely stay here again when I’m in the area "

"Lovely people in a clean and comfortable property. I would happily return."

"Room was clean, bathroom on the small side, but doable. Pub downstairs, provides good food and drinks and was quiet after 10 PM."

"Everything was very clean and the property is beautiful. It’s nice to see a place maintain the original design. The carpet in the room was looking a little tired but not too bad. "