2/10 Terrible
matthew
19 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate this property <0, I would do so. First and foremost, check-in was a nightmare. Apparently when you PREPAY a large amount of money beforeyou ever set foot on the property, the management have some obtuse policy which allows them the discretionary ability to disallow said payment and force an individual to PAY AGAIN IN FULL prior to being granted lodging. Which is a bit of an unnecessary struggle at 1am when your flight arrives late and other extenuating circumstances beyond your control cause your late arrival These people made an already bad situation decidedly worse.
Did I mention that I'm Trans? I believe that my appearance played more than a minor role in their juxtaposition. Regardless, after a FIVE HOUR check-in process I finally obtained a bleak room already occupied by a nomadic band of aggressive cockroaches that reeked of cigarettes and cocoa butter lotion. (The room, not the cockroaches.) I stayed far enough away that I could not properly say how the cockroaches smelled. Safe to say they were horrific in any iteration.
After struggling thru a heroic two day stay which required a Herculean effort to manage my way thru, I left. Abandoning the remaining time left on my reservation and I would've reserved comment on this property had they not STOLEN My SECURITY DEPOSIT on the grounds of SMOKING IN THE ROOM!!
I make good money and am not seeking recompense thru this review, if that were my last few dollars, would be furious. STAY AWAY AT ALL COSTS!!!
matthew
Stayed 3 nights in Jan 2025