4/10 Poor
Felicia H.
12 Nov 2024
Disliked: Cleanliness
Misleading pics & reviews
Pics are lovely. Sent text asking for early arrival $-untimely response. Attic, turned makeshift 2nd floor w/2 bdrms, no access to bathroom-had to go to main floor, & had 1 inaccessible closet.
Washer-good, dryer not vented to outside. Learned after use, when it caused extreme heat. Called Mo to tell him dryer needs to be vented outside! He tells my sister he’ll use glue! She said, no, use tape! He fixed it. Everything else was aesthetics & cleanliness & uncaring maintenance of property.
Furniture-different than pics, all furniture was overly worn & had holes. Fixtures falling apart. Leak in basement bathroom-he had a bucket catching water. Shower stall not properly draining-water all over floor
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Kitchen-dirty & caked on food in silverware & pots & pans. We spent time cleaning & were annoyed. Refrigerator had broken shelves in both fridge & freezer
Dining rm chairs - had rips, uncomfortable. Balcony & deck furniture-dirty! Jacuzzi - he turned it on for us-went to lift the lid - the lid had rust & was shredded. The fire pit & bbq pit - nope, not cleaning that. Sauna-wasn’t connected-moved that for space. Basement bdrm-mold in windows, 10 ant traps behind bed thrown around. No house curtains! Master bdrm was ok.
Had to shop for basics. Sent Mo pics/receipts-no reimbursement. Mo said we wanted a free stay, he has good reviews-some defense. VRBO did nada. But Amex did-they kept it 100%..w/that entire stay refund. Now I’ve learned to ask-how old r pics & if anything changed,
Felicia H.
Stayed 7 nights in Jul 2024