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Hotel JAL City Sendai

3.0 star property
Hotel with a restaurant, a short walk to Sendai Anpanman Children's Museum & Mall

Choose dates to view prices

Photo gallery for Hotel JAL City Sendai

Exterior
Daily buffet breakfast (JPY 1800 per person)
Premium bedding, down duvets, minibar, in-room safe
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
The current price is AU$115
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Semi-double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Semi-double Room, Non Smoking

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Extra bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room with Extra bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013

What's nearby

  • Sendai Anpanman Children's Museum & Mall - 7 min walk - 0.7 km
  • Tokyo Electron Hall Miyagi - 16 min walk - 1.4 km
  • Rakuten Mobile Park Miyagi - 2 min drive - 2.1 km
  • Tohoku Gakuin University Tsuchitoi Campus - 3 min drive - 2.4 km
  • Sendai International Center - 3 min drive - 2.7 km

Getting around

  • Sendai Station - 4 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai (SDJ) - 34 min drive

Restaurants

  • ‪牛たん炭焼利久西口本店 - ‬2 min walk
  • ‪ホシヤマ珈琲店 アエル店 - ‬2 min walk
  • ‪Jolie - ‬1 min walk
  • ‪Afternoon Tea TEAROOM - ‬2 min walk
  • Jラウンジ

About this property

Hotel JAL City Sendai

Hotel near Sendai Anpanman Children's Museum & Mall
You can look forward to dry cleaning/laundry services, a bar and a restaurant at Hotel JAL City Sendai. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • 5 meeting rooms, a vending machine and a front desk safe
  • A lift and a banquet hall
Room features
All 238 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and toilets with electronic bidets
  • Electric kettles, daily housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 1,800 for adults and JPY 1,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Frequently asked questions

Is Hotel JAL City Sendai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Sendai?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel JAL City Sendai on 1 Sept 2025 start from AU$115.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel JAL City Sendai?

Self-parking is available for JPY 1500.00 per day.

What time is check-in at Hotel JAL City Sendai?

Check-in start time: 2 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Hotel JAL City Sendai?

Checkout is at 11 AM.

Where is Hotel JAL City Sendai located?

Located in Downtown Sendai, this hotel is within a 10-minute walk of AER Observation Terrace and Sendai Anpanman Children's Museum & Mall. Sendai City Tourist Information Center and Aoba-dori Avenue are also within 5 minutes. Sendai Station is only a 4-minute walk and Hirose-dori Station is 6 minutes.

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Hotel JAL City Sendai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 221 out of 551 reviews
Rating 8 - Good. 236 out of 551 reviews
Rating 6 - Okay. 64 out of 551 reviews
Rating 4 - Poor. 20 out of 551 reviews
Rating 2 - Terrible. 10 out of 551 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025

10/10 Excellent

Obara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Wing Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, Clean room, will definitely come back
Stayed 1 night in Apr 2024

8/10 Good

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024

6/10 Okay

Akira Kikuchi

location from Sendai Station.
Stayed 2 nights in Jul 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024

6/10 Okay

Miyuki

No complains however, comparing with latest new hotels the facility is a bit dated.
Stayed 1 night in Jun 2024

8/10 Good

LIEN

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024

6/10 Okay

Akira Kikuchi

Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024

4/10 Poor

NORIKO

Disliked: Staff & service
スタッフ態度悪い
Stayed 1 night in Aug 2025

8/10 Good

Mamiko

モーニングを利用しました。 狭いスペースで混んでいましたが、フロアスタッフの皆さんが笑顔で手際よく動いていて、気持ちよく食事ができました。
Stayed 1 night in Aug 2025

8/10 Good

Eiko

Liked: Staff & service
駅から近く大変便利でした。
Stayed 1 night in Jul 2025

6/10 Okay

YOSHIKAZU

Liked: Cleanliness, staff & service
手入れは行き届いているが施設の古さが気になった 洗濯機や電子レンジ、大浴場がある他のJALホテルと比べて残念
Stayed 1 night in Jul 2025

8/10 Good

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
房間比較狹窄
Stayed 7 nights in Jul 2025

8/10 Good

AKIRA

Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

MASAYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応は迅速でとても良い。 レストランのスタッフ対応も大変よく 朝食もディナーも美味しく頂きました。
Stayed 1 night in Jun 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities
とにかくゆっくり出来る
Stayed 1 night in Jun 2025

6/10 Okay

Hato

Disliked: Staff & service, amenities
駅チカなのは良いです。ビジネス用途で泊まるならば必要十分でしょう。
Stayed 1 night in Jun 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
キレイでした。
Stayed 1 night in Jun 2025

10/10 Excellent

Marta M

Stayed 3 nights in May 2025

10/10 Excellent

Akihiko

Stayed 1 night in May 2025

10/10 Excellent

Rajaram Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025

10/10 Excellent

KEIJI

Stayed 1 night in May 2025