Sendero de la Virgen Tours and Activities

Very convenient staff was very nice would love to come back again

Parking was a little confusing. The valet guy was Kool but he didn't guide me to the correct parking area, but I figured it out. Other than that, it was good. Oh and the room I stayed in didn't have a big enough table or desk to sit and eat it at, or any of that. Besides those small things, it was great 👍

Fire alarm on the 11th floor during our stay. A maid, acting very flustered and caught offguard, led a group of us down several flights of stairs, that supposedly would lead to an exit, and we ended up with the stairwell blocked on the 3rd floor. We went out the first available door, and it led us to an empty warehouse with all the exits locked. Had this been a real emergency, we would have been in danger. I went to talk to the front desk about this, because apparently the alarm was ONLY going off on the 11th floor, and he responded with a shrug. My poor friend, who needs a walker to move around, was in a great deal of pain for the rest of her trip because she had to take the stairs. Oh, and gamble some where else, because the casino wasnt paying anything. However, Cafe Hollywood inside the hotel was great! Amazing chocolate shakes and their Mojito was fantastic!!