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Empress Hotel Sepang

3.5 star property
Suburban hotel with 24-hour front desk and outdoor pool

Photo gallery for Empress Hotel Sepang

Breakfast, lunch, dinner served; international cuisine
Lobby
Exterior
Outdoor pool
Deluxe Room

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite Room

Suite Room

Suite Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

In-room safe, free WiFi

Executive Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 6
  • 2 King Beds

View all photos for Superior

Superior

Superior

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, free WiFi

Family Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Map
Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang, Selangor, 43900

What's nearby

  • Bukit Lanjut - 3 min drive - 2.3 km
  • Xiamen University Malaysia - 8 min drive - 6.1 km
  • Sepang International Circuit - 12 min drive - 9.4 km
  • Mitsui Outlet Park Klia Sepang - 12 min drive - 11.7 km
  • KLIA Jungle Boardwalk - 20 min drive - 17.4 km

Getting around

  • Kuala Lumpur Salak Tinggi Station - 12 min drive
  • Kuala Lumpur International Airport (KUL) - 19 min drive

Restaurants

  • ‪Restoran Cita Rasa Kampung - ‬7 min walk
  • ‪Restoran Adik Abang - ‬9 min walk
  • ‪Pelita Cafe - ‬4 min walk
  • ‪Restoran Nafih - ‬11 min walk
  • ‪KFC - ‬3 min walk

About this property

Empress Hotel Sepang

Hotel located in Bandar Baru Salak Tinggi
At Empress Hotel Sepang, you can look forward to dry cleaning/laundry services, conference space and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A computer station, free newspapers and a 24-hour front desk
Room features
All 324 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5 AM to 10 AM for a fee: MYR 40 per person
  • A restaurant

Restaurants on site

  • Angsana Coffee House

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Conference space

Accessibility

  • Lift

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from 1 June 2022 to 31 May 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Empress Hotel Sepang
Empress Sepang
Empress Sepang Hotel
Hotel Empress
Hotel Empress Sepang
Hotel Sepang
Sepang Empress Hotel
Sepang Hotel
Empress Hotel Sepang Hotel
Empress Hotel Sepang Sepang
Empress Hotel Sepang Hotel Sepang

Frequently asked questions

Does Empress Hotel Sepang have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Empress Hotel Sepang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empress Hotel Sepang?

Self-parking is free at this property.

What time is check-in at Empress Hotel Sepang?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Empress Hotel Sepang?

Checkout is at noon.

Does Empress Hotel Sepang provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Empress Hotel Sepang located?

Located in Bandar Baru Salak Tinggi, this hotel is 1.3 mi (2.1 km) from Bukit Lanjut and within 6 miles (10 km) of Xiamen University Malaysia and KLIA Quarters Recreation Park. Sepang International Circuit and Sultan Abdul Samad Mosque are also within 9 miles (15 km).

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Empress Hotel Sepang Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 207 reviews
Rating 8 - Good. 84 out of 207 reviews
Rating 6 - Okay. 64 out of 207 reviews
Rating 4 - Poor. 26 out of 207 reviews
Rating 2 - Terrible. 14 out of 207 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good.location.
Stayed 2 nights in Mar 2020

6/10 Okay

Sharon, Australia

After speaking with Expedia about a late check out, we arrived to be told we had to pay for another day after it had been pre arranged when the booking had been made through Expedia. Next time I will book it myself
Stayed 1 night in Mar 2020

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible horible place

This place is awful - it was dirty and awful. Nothing like the photos.we paid extra for breakfast which was disgusting. The staff were OK but the place was terrible. 0 stars- I want a refund!
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

nely

Carpet was too old and dirty, bed linen not clean. One of us got itchy and swollen on eye
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
最初に通された9階はフロアーも部屋もカビ臭かった。お願いしたらすぐに部屋を変えてくれたのはとても良かった。 部屋のシャワーがお湯が出ないのが困った。他の部屋は出る部屋もあった。 夜は寒くて目が覚めた。 ホテルスタッフはみんな気さくで、こちらの言っていることを親切に聞いてくれてとても良かった。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service

Nothing special

Cold Water
Stayed 9 nights in Dec 2019

4/10 Poor

SHIGERU

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋の空調調整がなく寒い。
Stayed 7 nights in Dec 2019

6/10 Okay

yasutaka

一人旅行ならいいと思いますが、カップルには向いてません
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
The property is close to SIC which is very convenient, the hotel restaurant prices were very expensive so we ate at local restaurants
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is dated. Hot Water is hit and miss. The bathroom had a couple of issues.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The breakfast was all cold need to have things warm only went once
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Aug 2019

8/10 Good

SUHADA, Taiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kedudukan di tengah2 shophouses yg ada byk fasiliti sprt dobi, convenience store, bank dsb..ada kolam renang juga..breakfast pon memuaskan
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Lawrence Tan

Disliked: Cleanliness, property conditions & facilities, room comfort
Booking Quick bed but give twin bed. So many birds at front lobby . Dirty . Stafff not well train for serve guest only manager ok.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 8 nights in May 2019

4/10 Poor

Neil

Disliked: Staff & service, property conditions & facilities, room comfort

Old Malaysian country hotel

Stayed 1 night in May 2019

10/10 Excellent

Haji Najib, Baik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terbaik di Salak Tinggi

Akan menginap lagi kalau ada kesempatan ke Sepang.., 1.Kawasan persekitaran Hotel yang strategik,berdekatan kedai2 keperluan harian dan kedai2 makan... 2.Bilik yang luas dan selesa... 3.Swimming Pool yang amat Privacy di tingkat 12... 4.Harga berpatutan..
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is perfectly good for a night catering to a layover, although their website needs to contain way more information relating to their airport shuttle service for arrivals. It worked fine the other way. Also, we booked a room for five, and then had to pay extra to place an additional mattress in the room. Again, this was not clearly explained at booking.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
施設は古いものの、スタッフの方々はとても親切でした。またルームサービスや朝食も美味しかったです。 スリッパがあったら嬉しかったです。 Although building is a little bit old,staffs are very kind.I was really satisfied with their hospitality. Room service and breakfast was delicious and reasonable. I wanted slipper in my room.
Stayed 1 night in Apr 2019