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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Hotel in Shaftesbury with sauna and 24-hour front desk

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
British cuisine
Lobby
Property grounds
Fireplace
Experience the city's vibrant energy at Best Western Shaftesbury The Royal Chase Hotel. Unwind in the sauna, take a dip in the indoor pool, or stroll through the garden. Connect with free WiFi and enjoy dinner at Byzant restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The current price is AU$134
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Bathrobes
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

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The price is AU$178
includes taxes & fees
17 Feb - 18 Feb
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About the area

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB

What's nearby

  • Gold Hill Museum - 16 min walk
  • Shaftesbury Abbey Museum and Garden - 18 min walk
  • Larmer Tree Gardens - 10 min drive
  • Center Parcs Longleat Forest - 24 min drive
  • Longleat Safari and Adventure Park - 31 min drive

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪Gillingham Railway Station - ‬9 min drive
  • ‪Orchard Park Garden Centre - ‬8 min drive
  • ‪San Tonino Restaurant - ‬12 min walk
  • ‪The Half Moon - ‬1 min walk
  • ‪Amy's Fish & Chips - ‬16 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in the city centre
Consider a stay at Best Western Shaftesbury The Royal Chase Hotel and take advantage of a terrace, a garden and a library. For some rest and relaxation, visit the sauna. The on-site British cuisine restaurant, Byzant, serves dinner. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), smoke-free property and a computer station
  • A 24-hour front desk, luggage storage and 6 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Best Western Shaftesbury The Royal Chase Hotel boast comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

Does Best Western Shaftesbury The Royal Chase Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Best Western Shaftesbury The Royal Chase Hotel?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Shaftesbury The Royal Chase Hotel on 23 Feb 2025 start from AU$133.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Shaftesbury The Royal Chase Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Shaftesbury The Royal Chase Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Shaftesbury The Royal Chase Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Shaftesbury The Royal Chase Hotel?

Checkout is at 11 AM.

Where is Best Western Shaftesbury The Royal Chase Hotel located?

Located in the heart of Shaftesbury, this hotel is within 1 mile (2 km) of Cranborne Chase and the West Wiltshire Downs, Gold Hill Museum and Shaftesbury Abbey Museum and Garden. Melbury Vale Winery and Fontmell and Melbury Downs are also within 2 miles (3 km).

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 150 out of 443 reviews
Rating 8 - Good. 182 out of 443 reviews
Rating 6 - Okay. 70 out of 443 reviews
Rating 4 - Poor. 29 out of 443 reviews
Rating 2 - Terrible. 12 out of 443 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bar and restaurant let this place down. The bar is spartan, like a school 1950s canteen, and had a filthy main glass table with ripped 2 year old "Good housekeeping" magazines laying on top....there's a misnomer. My room was spotlessly clean and bed very comfortable. Ate in the restaurant on my first night as it was bitterly cold and freezing outside, so didn't fancy going out. There was no heating on in the restaurant, when i asked why I was told it was on a timer. Ridiculous!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant atmosphere
Stayed 2 nights in Jan 2025

8/10 Good

Tracey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Nice place and nice rooms but the room needed a proper clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Amenities
Comfort, nice staff and surroundings.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality
Stayed 1 night in Jan 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service
The reception staff were lovely. The man who welcomed us on arrival was particularly helpful and cheerful. The lady on reception was very helpful too…especially dealing with a slightly awkward situation with a man who thought he had left belongings in our room! The hotel itself is a bit ‘tired’ and could do with a bit of an upgrade. But, saying that, our room was clean and tidy and the king size bed was very comfortable in the ‘double room’ we booked. We used the swimming pool and sauna which was an added bonus. Again, the area was a bit ‘tired’ but we enjoyed it. We decided to use the shower in our room as the ones in the changing rooms smelt a bit. The food from the restaurant we had was particularly nice and so was the cooked breakfast. There was a really good choice. Overall, we enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

BERYL ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location perfect for visiting our Son & family for Christmas, which is10 minutes walk away.
Stayed 3 nights in Dec 2024

6/10 Okay

Joseph

Everything in the hotel took me back to my younger days and set us off a reminiscing about the 1990's. There are some nods to the 21st century but luckily they don't get in the way. The only downside is that the bathroom could have used some black mould remover in places. If you're looking for a class of 1997 reunion venue I would highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Pleasant staff. Room warm. Bed comfortable and clean. Furnishings very tired and dated.
Stayed 1 night in Dec 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a beautiful hotel but it just felt a little underwhelming.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no lift
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, with good parking and friendly staff. Breakfast is great and the benefit of the swimming pool was great.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Business traveller
Liked: Cleanliness, room comfort
The hotel was a little tired but clean, comfy bed and good shower so key point were catered for. Also a good selection and quality breakfast The hotel desperately needs some illumination outside, it looks closed from the main road and the inroad and carparks are not lit at all, it must loose trade because of this if it wasn't for the satnav I would of passed it several times before seeing it.
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Food revice very very slow. Smell from the drain unique. 'Exploding' hot tap unique
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
I found the Hotel to have very friendly, helpful staff and I thought the room was good value for money.
Stayed 1 night in Oct 2024

6/10 Okay

Darren

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Pool closed and not even informed about this.
Stayed 1 night in Oct 2024

6/10 Okay

Mr D Glenister

Travelled with family
Disliked: Room comfort
Great location
The hotel was in a great location for our needs. The downside was we stayed in room 24 and it smelt awful as we were only there for 2 nights we put up with it. My mother in laws room was fine. I did let reception know. Bar service was slow at time. Food was great especially the breakfast. All.the staff work hard and are friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

shelagh

Liked: Cleanliness, staff & service
Big rooms comfy bed tired bathroom . Friendly staff good location
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at The Royal Chase Hotel Shaftesbury which was ideal for meeting up with family and friends in the area. All the staff were very obliging and helpful and we made good use of the swimming pool. Many thanks again.
Stayed 3 nights in Sep 2024

4/10 Poor

Martha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.
Stayed 1 night in Sep 2024