Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Hotel in Shaftesbury with sauna and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Lobby
Property grounds
Fireplace
British cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The price is AU$118
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB

What's nearby

  • Gold Hill Museum - 16 min walk
  • Shaftesbury Abbey Museum and Garden - 18 min walk
  • Larmer Tree Gardens - 10 min drive
  • Wardour Castle - 16 min drive
  • Longleat Safari and Adventure Park - 31 min drive

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪Gillingham Railway Station - ‬9 min drive
  • ‪Orchard Park Garden Centre - ‬8 min drive
  • ‪San Tonino Restaurant - ‬12 min walk
  • ‪The Half Moon - ‬1 min walk
  • ‪Amy's Fish & Chips - ‬16 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in the city centre
Consider a stay at Best Western Shaftesbury The Royal Chase Hotel and take advantage of a terrace, a garden and a library. For some rest and relaxation, visit the sauna. The on-site British cuisine restaurant, Byzant, serves dinner. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a TV in reception and smoke-free property
  • A front desk safe, a computer station and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Best Western Shaftesbury The Royal Chase Hotel boast comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

Does Best Western Shaftesbury The Royal Chase Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Best Western Shaftesbury The Royal Chase Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Shaftesbury The Royal Chase Hotel on 5 Jan 2025 start from AU$117.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Shaftesbury The Royal Chase Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Shaftesbury The Royal Chase Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Shaftesbury The Royal Chase Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Shaftesbury The Royal Chase Hotel?

Checkout is at 11 AM.

Where is Best Western Shaftesbury The Royal Chase Hotel located?

Located in the heart of Shaftesbury, this hotel is within 1 mile (2 km) of Cranborne Chase and the West Wiltshire Downs, Gold Hill Museum and Shaftesbury Abbey Museum and Garden. Melbury Vale Winery and Fontmell and Melbury Downs are also within 2 miles (3 km).

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 426 reviews" "
Rating 8 - Good. 177 out of 426 reviews" "
Rating 6 - Okay. 66 out of 426 reviews" "
Rating 4 - Poor. 28 out of 426 reviews" "
Rating 2 - Terrible. 12 out of 426 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Pleasant staff. Room warm. Bed comfortable and clean. Furnishings very tired and dated.
Stayed 1 night in Dec 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a beautiful hotel but it just felt a little underwhelming.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no lift
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, with good parking and friendly staff. Breakfast is great and the benefit of the swimming pool was great.
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Food revice very very slow. Smell from the drain unique. 'Exploding' hot tap unique
Stayed 2 nights in Oct 2024

6/10 Okay

shelagh

Liked: Cleanliness, staff & service
Big rooms comfy bed tired bathroom . Friendly staff good location
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at The Royal Chase Hotel Shaftesbury which was ideal for meeting up with family and friends in the area. All the staff were very obliging and helpful and we made good use of the swimming pool. Many thanks again.
Stayed 3 nights in Sep 2024

4/10 Poor

Martha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine - comfortable beds (2 singles - 'comfort room'), everything worked, good-sized bathroom. Prefer if different coffee brand used, as Nescafe are unethical (political activities, anti-social finance, likely use of tax avoidance strategies, animal testing, animal rights abuses, a poor approach to climate change and more). My wife's particular concern with them is that they contribute to the unnecessary death and suffering of infants around the world by aggressively marketing baby foods in breach of international marketing standards. Restaurant used for evening meal - good quality and generous portions - and for breakfast. Full Breakfast was '1 of each' - would have quite liked >1 mushroom, egg, bacon etc (perhaps I should have been bold and asked), but it did also include all the continental options too so overall still decent value for full breakfast. Swimming pool was reasonable size and a nice addition (a jacuzzi would have been even better!), but not keen on the very small changing-room, with the urinal just round the corner from the very small square section with bench and shower The spray from the shower and water flow to plug was encroaching on the bench area. Also walls were grey concrete looking - seemed like they needed to have some paint or tiles on to vastly improve the look. Overall, though, recommend the hotel for a good value Sun to Mon stay-over as we explored Shaftesbury and wider area.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Quiet country hotel in Shaftesbury
Parking is easy although I recommend not parking near the trees/hedge as the car was covered in sap and debris in the morning. The lovely looking swimming pool which helped us choose this hotel was closed for maintenance every time we wanted to use it. Breakfasts were good. A little overpriced for the tired looking room.
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Basically hotel ok staff excellent. Shame no fridge or air con.
Stayed 3 nights in Aug 2024

8/10 Good

JAMIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Eleanor

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Considering i spent over 130 for a night for this hotel it was not what i expected. Seemed more like a care home than a hotel. Rooms didnt look like they did on the pictures and neither did the property. It needs updating badly. Beds were very worn and mattressing had springs coming through. The bathroom that looked quite new was dirty. Staff were welcoming and friendly though.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The get away
I go to this hotel every now and again threw out the year.just to get away for some me time. Every time I go there’s always smile's and friendly faces.
Stayed 3 nights in Jul 2024

8/10 Good

Zoe

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel is a little tired, but I've never stayed anywhere where the staff have been more accommodating! Everyone went above & beyond, Thankyou, The West family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Stayed 1 night in Jul 2024

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍 good
Stayed 1 night in Jul 2024

8/10 Good

Krunal

Business traveller, Travelled with partner
Nice and tidy hotel, friendly staff and quiet area with walk-in distance street restaurants and pubs.
Stayed 1 night in May 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024