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Crowne Plaza Hotel Shanghai by IHG

4.5 star property
Luxury hotel with health club and sauna

Photo gallery for Crowne Plaza Hotel Shanghai by IHG

Reception
Down duvets, minibar, in-room safe, desk
Indoor pool
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Room service
The current price is AU$141
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Work Life)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed (Work Life)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Work Life)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Work Life)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Technology)

Standard Room, 2 Single Beds (Technology)

Standard Room, 2 Single Beds (Technology)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Down duvet
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

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Exterior

Courtyard by Marriott Shanghai Xujiahui

  • Pool
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8.8 out of 10, Excellent, 448 reviews
The price is AU$123
includes taxes & fees
16 Mar - 17 Mar
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About the area

Map
400 Pan Yu Road, Shanghai, Shanghai, 200052

What's nearby

  • Xujiahui Shopping District - 16 min walk - 1.4 km
  • Jing'an Temple - 3 min drive - 2.6 km
  • Zhongshan Park - 4 min drive - 2.7 km
  • People's Square - 5 min drive - 5.2 km
  • Xintiandi Style Shoppping Centre - 6 min drive - 5.6 km

Getting around

  • Jiao Tong University Station - 2 min walk
  • Shanghai South Railway Station - 8 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪星巴克 - ‬2 min walk
  • ‪爱茜茜里意大利手工冰淇淋 - ‬2 min walk
  • ‪赛百味 - ‬2 min walk
  • ‪淡水老街 - ‬3 min walk
  • ‪大红椒 - ‬1 min walk

About this property

Crowne Plaza Hotel Shanghai by IHG

Luxury hotel near Xujiahui Shopping District
Located close to Zhongshan Park and Jing'an Temple, Crowne Plaza Hotel Shanghai by IHG provides shopping on-site, a coffee shop/cafe and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. The on-site Chinese cuisine restaurant, Yue Palace Chinese, offers lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-in, a lift and luggage storage
  • A porter/bellboy, a 24-hour front desk and concierge services
Room features
All 465 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), Dutch, English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Charlies Bar
  • Circles Cafe
  • Lobby Lounge
  • Yue Palace Chinese

Things to do

  • Arcade/game room
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 150 per person
  • Self-parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel Shanghai by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Hotel Shanghai by IHG?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Shanghai by IHG on 15 Mar 2025 start from AU$140.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Shanghai by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Hotel Shanghai by IHG?

Self-parking is available for CNY 20 per night.

What time is check-in at Crowne Plaza Hotel Shanghai by IHG?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Crowne Plaza Hotel Shanghai by IHG?

Checkout is at noon.

Where is Crowne Plaza Hotel Shanghai by IHG located?

Located in Xuhui, this luxury hotel is within 2 mi (3 km) of Xujiahui Shopping District, Jing'an Temple and Zhongshan Park. People's Square and Xintiandi Style Shoppping Centre are also within 6 mi (10 km). Jiao Tong University Station is only a 2-minute walk and Library Station is 19 minutes.

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Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 223 reviews
Rating 8 - Good. 89 out of 223 reviews
Rating 6 - Okay. 36 out of 223 reviews
Rating 4 - Poor. 12 out of 223 reviews
Rating 2 - Terrible. 2 out of 223 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kun

Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xuesen

Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024

8/10 Good

Yan

The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ran

The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

10/10 Excellent

Dawei

Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024

8/10 Good

acacia

Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

Graeme

Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

fang

Great location, great service
Stayed 1 night in Oct 2023

4/10 Poor

Emmie

Liked: Cleanliness, property conditions & facilities
Stayed at this hotel 8 nights. The cleaning was not good and the room felt old. Overpriced food and drinks at the hotel. Only good thing was the gym and the personal was helpful.
Stayed 7 nights in Aug 2024

10/10 Excellent

Henrich

All good
Stayed 4 nights in Oct 2024

8/10 Good

Leyi

Near my parents house
Stayed 14 nights in Oct 2023

8/10 Good

XIMENG

It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023

8/10 Good

Satoko

This Hotel is very nice! The room was spacious, fully stocked with supplies,and the employees were kind. It's recommended.
Stayed 5 nights in Oct 2023

6/10 Okay

YATMING

It is a hotel just good for short stay if one does not have need for quality dining. The breakfast offers a good variety but nothing particularly tempting.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Convenient Location
The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023

8/10 Good

Leyi

The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

10/10 Excellent

Yongjian

We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

LEYI

Amenity needs some upgrades
Stayed 2 nights in Jul 2022

6/10 Okay

Chris

Liked: Property conditions & facilities
my biggest issue is with the Wi-Fi. so poor. it is not possible t maintain any work on this
Stayed 12 nights in Jun 2023

8/10 Good

RYUNOSUKE

Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 5 nights in Nov 2024

6/10 Okay

PEGGY

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2024

8/10 Good

Verified traveller

So so
位置方便，距離虹橋機場僅半小時車程，無奈酒店頗具歷史，整潔度一般。
Stayed 3 nights in Nov 2024

6/10 Okay

Hirokazu

Stayed 3 nights in Nov 2024