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Royal Garden Hotel Shanghai

5.0 star property
Unwind in style, from spa treatments to refreshing dips in the pools. Enjoy delicious meals on-site and explore all that Shanghai has to offer.

Photo gallery for Royal Garden Hotel Shanghai

Lake
Garden view
Front of property - evening/night
Interior
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Garden Deluxe Twin

Garden Deluxe Twin

Garden Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Pillow-top bed
Bidet
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Duplex Suite

Garden Duplex Suite | Living area

Garden Duplex Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
2 bedrooms
Down duvet
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Garden Deluxe King

Garden Deluxe King

Garden Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Pillow-top bed
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Executive King

Garden Executive King

Garden Executive King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Pillow-top bed
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

SSAW Boutique Hotel Shanghai Bund

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, (1001)
The price is AU$195
includes taxes & fees
22 Mar - 23 Mar
SSAW Boutique Hotel Shanghai Bund
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About the area

Map
No. 1539 East Hua Xia Road, Chuansha, Shanghai, Shanghai, 201200

What's nearby

  • Huaxia Culture Park - 8 min walk
  • Chuansha Park - 3 min drive
  • Shanghai Disneyland© - 7 min drive
  • Shanghai Zhangjiang Hi-Tech Park - 8 min drive
  • Shanghai New International Expo Centre - 15 min drive

Getting around

  • East Huaxia Road Station - 7 min walk
  • Shanghai South Railway Station - 26 min drive
  • Pudong International Airport (PVG) - 18 min drive

Restaurants

  • ‪六团景园酒家 - ‬11 min walk
  • ‪食佳传奇火锅 - ‬12 min walk
  • ‪竹乡特色面餐馆 - ‬6 min walk
  • ‪水煮鱼 - ‬15 min walk
  • ‪四海游龙 - ‬12 min walk

About this property

Royal Garden Hotel Shanghai

Luxury hotel near Shanghai Disneyland©
Located close to Shanghai Zhangjiang Hi-Tech Park, Royal Garden Hotel Shanghai provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a Thai massage at Pattaya SPA, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge) and meeting rooms
  • A front desk safe, concierge services and ATM/banking services
Room features
All 227 rooms boast comforts such as pillow menus and air conditioning, as well as perks such as late-night room service and free WiFi.
More amenities include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Jetted bath, hydromassage showers and bidets
  • 50-inch LED TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 6:30 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Airport shuttle fee: CNY 30 per person
  • Airport shuttle fee per child: CNY 30 (from 2 to 12 years old)
  • Rollaway bed fee: CNY 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Royal Garden Shanghai
Royal Garden Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel
Royal Garden Hotel Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Royal Garden Hotel Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Royal Garden Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Garden Hotel Shanghai?

Self-parking and valet parking are free at this property.

What time is check-in at Royal Garden Hotel Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Royal Garden Hotel Shanghai?

Checkout is at noon.

Does Royal Garden Hotel Shanghai provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 6:30 AM-9:00 PM at scheduled times. A fee of CNY 30 per person applies.

Where is Royal Garden Hotel Shanghai located?

Located in Pudong, this luxury hotel is within 9 mi (15 km) of Shanghai Disneyland©, Shanghai Zhangjiang Hi-Tech Park and Shanghai Himalayas Museum. Shanghai New International Expo Centre and Century Park are also within 12 mi (20 km). East Huaxia Road Station is 7 minutes by foot and Chuansha Station is 29 minutes.

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Royal Garden Hotel Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 98 reviews
Rating 8 - Good. 34 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pimchanok

very beautiful hotel
The hotel is so amazing. It’s so beautiful like the ancient chinese palace and you can take the beautiful pic within the hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Tina, Chicago

Beautiful gardens and traditional Chinese style buildings worth the staying!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

TETSUJI

Stayed 1 night in Jan 2020

8/10 Good

ナカ, 大阪府枚方市

施設内が非常に綺麗で清潔感があり、満足できました。個人的な意見ですが、日本語対応してくれたらなお良かったです。
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

全体的に清潔感があり、気持ちよく宿泊が出来た。 立地は、ディズニーランドまでタクシーで50元くらいの近い距離。繁華街までは遠いが、地下鉄が目の前にあるので、便利だし安い。 日本語は難しいけど、英語と翻訳アプリで問題なし。 部屋は、メゾネットタイプでしたが、洗面台3個、シャワールーム2 バスタブ2 ベッド3 で最高でした。
Stayed 3 nights in Dec 2019

8/10 Good

Shimiho, Tokyo

中国的な建物や庭、敷地内の設備は申し分のない素晴らしさです。朝食も美味しかったしベッドの寝心地も最高です。 ただ、お風呂場のテレビにトラブルが起きました。リモコンが防水でないため、水に濡れて誤動作を起こして大音量のまま停止できない状態になりました。リモコン内部を拭いて、乾かすことで対処しましたが、防水か壁に埋め込むかしたほうが良いです。お風呂場の鍵も壊れてて閉まりませんでした。細かいですが一流ホテルならばチェックして欲しい点だと感じました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Shu, シンガポール

歴史的建造物を宿泊施設利用できて素晴らしかったです。ロケーションは観光中心地からは離れているので、タクシー利用が中心となります。またバーがエントランスの近くにあり、雰囲気が良くなかったのが残念です。
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

RECOMMENDED
ALL GOOD, AND NICE TO STAY, AFFORABLE PRICING
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Expedia say that has hotel shuttle to the airport and they do not have it we had wait many hours at the airport and when we call they say that it dose not have that service. And other disappointed thing is that the Hotel dose not had air condition working at the two rooms we had
Stayed 1 night in Nov 2019

10/10 Excellent

Vivek

Stayed 1 night in Nov 2019

6/10 Okay

song, 日本

中心部から遠いので、移動時間がかかる。
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Close to the train station. It is quite convenient to travel to the Pudong International Airport and Shanghai Disney from the hotel. The room is huge with lots of packing space. Spacious enough for families.
Stayed 2 nights in Oct 2019

8/10 Good

AKIKO

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
호텔 시설은 여태 묵었던 곳 중 제일 좋았지만 서비스는 역대 최악
호텔 시설은 정말 예쁘고 정원도 정말 예쁩니다 다만 서비스는 절대 기대하지 마세요 스파 서비스가 새벽2시까지 한다길래 12시에 갔더니 직원이 자느라 고객이 온줄도 모르고 자다 일어나서 그런지 굉장히 불친절했습니다 한국에서 마사지 받았을 때 너무 좋았는데 호텔 마사지는 좀 더 비싸길래 더 좋겠거니 생각했는데 공짜로 받았어도 기분나빴을 서비스를 내 돈주고 받으니까 기분이 더 나쁘네요 방에 데려다주기만 하고 나가버리길래 멀뚱멀뚱 기다리고 마사지도 시원하게 아픈게 아니라 힘으로만 마사지해서 꼬집는줄 알았습니다 동생은 간지럽기만 하고 하나도 안시원했다고 했구요 마사지 끝나고도 지 혼자 휙 나가버려서 뭔가 했습니다 디즈니랜드 픽업 신청을 했는데 분명 9시 반에 주차장에서 출발하니 9시쯤 디즈니랜드에서 출발하면 된다더니 9시 되기 전부터 전화해서 나오라고 닦달을 하는 바람에 불꽃놀이도 다 못보고 나왔습니다 체크아웃할 때도 이전 호텔은 서비스는 괜찮았냐, 차지는 얼마다, 혹시 택시가 필요하면 불러주겠다는 식으로 굉장히 친절했는데 이 호텔은 가격만 띡 불러주고 끝났는데요? 이런 식이네요 이전 호텔 서비스가 좋았어서 더 비교되는 것도 있는 것 같아요 결론은 호텔 시설은 최고지만 서비스는 절대 기대하면 안되는 호텔이구요 조식 포함이었는데 식당이 어딘지도 안알려줘서 먹지도 못했네요(아침에 바빠서 조식 먹을 시간이 없긴했지만 그래도 식당 위치와 이용 시간은 미리 알려줘야하는거 아닐까요ㅡㅡ) 중국어 못하면 직원이랑 의사소통이 거의 불가능하니 중국어 잘하는 분만 숙박하세요 호텔 주위에 아무것도 없는것도 불편했습니다
Stayed 2 nights in Oct 2019

6/10 Okay

CHIA-HUNG

Liked: Cleanliness
Disliked: Staff & service
1.預授扣款不對(收據不符)，發信未收到回覆說明 2.房間品質不一，換房 & check in等20幾分鐘
Stayed 2 nights in Sep 2019

8/10 Good

Todd

Stayed 1 night in Sep 2019

8/10 Good

mami

とても豪華な建物と設備、飲み物もフリードリンクで朝ごはんも充実していました！ 立地も地下鉄2号線の駅のすぐ近く(道路挟んだ向かい側)で、思ったよりも便利でした。 ただ、フロントスタッフは、対応等は問題なくしてくれましたが、少し冷たい感じはあり、朝ごはんの会場等やシステムも聞かないと教えてくれないなど親切とは言えないかな…。 中国語が出来ないと、ちょっと泊まるのは難しいホテルかもしれません。 建物は古代のお城のようで、他にはない美しさなので、1度は泊まりたいホテルでしたから、大満足です。
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Smart, clean, functional. Service was poor. I’m not sure if it was because I was foreign or because I was female, but the service was lax, slow and not remotely enthusiastic.
Stayed 3 nights in Aug 2019

8/10 Good

je hwan

Liked: Staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Hyeonju

다음상해여행도 이곳입니다.
가성비 갑인 호텔..주변 조용하고 호텔환경 아주 좋고 직원들 친절합니다. 공항에서도 가깝고 바로 앞에 2호선 있어서 동방명주로 이동 용이하고 디즈니랜드까지도 가깝슥니다.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

想像した以上の施設でした。この施設をつくったオーナーはどんな方なんだろうと思ってしまうほどの施設です。駅からの至近で（ただし敷地が広大でフロントまでは歩きますが...）とても便利。新しい建物ですが全て中国の歴史的建築様式を取り入れ、庭もとても綺麗にメンテナンスされており感激しました。集合的な街中のメガホテルではなく中型のビラが何棟か建っているいる感じでとても静かで心地がいい。ここで暮らしたい気分になりました。今度は両親を連れて家族で来たいと思います。きっと感動します。
Stayed 3 nights in Jun 2019

10/10 Excellent

i long

Stayed 2 nights in Jun 2019