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The Q Hotel

3.0 star property
Hotel in Shanklin with full-service spa and sauna

Photo gallery for The Q Hotel

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Restaurant
Deluxe Double Room
Bar (on property)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
Portable fan
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
12 Queens Road, Shanklin, England, PO37 6AN

What's nearby

  • Shanklin Theatre - 3 min walk - 0.3 km
  • Shanklin Old Village - 4 min walk - 0.4 km
  • Shanklin Chine - 4 min walk - 0.4 km
  • Shanklin Beach - 5 min walk - 0.4 km
  • Sandown Beach - 6 min drive - 3.7 km

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪Shanklin Chine - ‬8 min walk
  • ‪Laburnum Cottage Tea Rooms - ‬7 min walk
  • ‪Fishermans Cottage - ‬7 min walk
  • ‪The Copper Kettle - ‬7 min walk
  • ‪The Crab - ‬7 min walk

About this property

The Q Hotel

Hotel near the bay
Consider a stay at The Q Hotel and take advantage of a coffee shop/cafe, a garden and a fireplace in reception. Treat yourself to some rest and relaxation at The Q, the on-site spa. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and express check-in
  • Outdoor furniture, meeting rooms and wedding services
Room features
All guest rooms at The Q Hotel include comforts, such as premium bedding, in addition to
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and hairdryers
  • 41-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, portable fans and daily housekeeping

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 5 to 15 for adults and GBP 5 to 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Late check-in fee: GBP 10 for check-in between 9:00 PM and 7:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 October to 1 March:
  • Dining venue

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 to 15 for adults and GBP 5 to 7.50 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee: GBP 10 for check-in between 9:00 PM and 7:00 AM
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
The seasonal pool will be open from 01 May to 01 October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

Does The Q Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

Is The Q Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Q Hotel?

Self-parking is free at this property.

What time is check-in at The Q Hotel?

Check-in start time: 2:30 PM; check-in end time: 7:00 PM. Late check-in is available from 9:00 PM to 7:00 AM for a fee of GBP 10.

What time is check-out at The Q Hotel?

Checkout is at 10:00 AM.

Where is The Q Hotel located?

Situated near the beach, this spa hotel is within a 10-minute walk of Shanklin Theatre, Shanklin Beach, and Shanklin Chine. Shanklin Old Village and Rylstone Gardens are also within 10 minutes. Shanklin Station is 9 minutes by foot and Lake Station is 27 minutes.

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The Q Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 109 reviews
Rating 8 - Good. 37 out of 109 reviews
Rating 6 - Okay. 13 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy little boutique hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive ,the hotel and the whole atmosphere is very stylish, the only negative are the hot tub and pool not very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel! Everything looked brand new and the bed was very comfortable. I stayed for one night and it was perfect. Great location, lovely staff and great value.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was cleam staff friendly
Stayed 2 nights in May 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with tidy rooms.Very close to the beach front and also tge shops.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of team, well managed and nothing too much trouble. We paid for the upgraded room and it was very comfortable, quiet and a sea view, well worth it. Sometimes hot water in the shower was an issue but had a bath instead. Dining room and bar area very modern and a lovely place to eat breakfast and sit and chat.
Stayed 7 nights in May 2025

10/10 Excellent

Madhuja

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place. We were lucky to have the place to ourselves. Hot tub and sauna readily available. 5 min walk to Shanklin beach. Would like to have access to bar/ drinks/ light bites all day would be a bonus.
Stayed 2 nights in Apr 2025

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family run hotel that made me feel very welcome, very attentive and happy to have a chat. Room was a good size overlooking the front so I had a sea view, only a 2 minute walk from the Chine and 5 minutes from town. Would like to visit agin in the summer for the outside pool!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely super-king size bed, super friendly staff, clean modern boutique style hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

8/10 Good

roopna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area and clean an modern hotel staff are very helpful and welcoming ... only downfall was the restaurant was closed when it wasnt stated prior it will be. Otherwise breakfast was really nice... comfy and clean rooms but very surprised to see the bathroom sink out in the bedrooms and even that wasnt stated anywhere on the hotel page when booking and that was something i know i didnt like about the room. Otherwise its a beautiful hotel. The hot tub an sauna was really nice but take note the hot tub is outside on the deck but in a private area. Overall definitely recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Q!
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good pool and close to beach and the historic part of town
Stayed 3 nights in Aug 2024

10/10 Excellent

LEIGH

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely welcome, and owners very nice hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so good. I definitely recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wee break

A lovely hotel... comfortable rooms and a great breakfast... even managed a dip in the pool... very invigorating!
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in a great location only a short walk to beachfront and old town. Staff were very friendly and Shanklin is a good base to explore whole island.
Stayed 3 nights in May 2024

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
really good cuisine.
Stayed 1 night in May 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Currently being done up to a much improved standard by new owners. Very nice breakfast and close to beach.
Stayed 1 night in Jun 2024

6/10 Okay

Linton

Liked: Cleanliness
Ok hotel, room small (superior double) and short staffed. Liked the location as you can walk to the waterfront and Lift to the sea.
Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, will stay again

Lovely quirky hotel, rooms were clean although a bit dated, staff were friendly and service was excellent, restaurant and lounge areas well decorated and appealing, although didnt get to use pool and sauna looked very good, excellent food, room was certainly value for money and we would stay again
Stayed 1 night in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Small double room isn’t really big enough for two people in my opinion, Breakfast and staff lovely.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lars-Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, small hotel

Nice small hotel with a swimming pool, bar and reataurant. Friendly staff and excellent food served. Only drawback is their wi-fi coverage not extending to my room (#32) at the very rear and top floor of the hotel.
Stayed 3 nights in Jun 2024