8/10 Good
Alison
Travelled with family
7 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the hotel and they put on a wonderful New Years Celebration and show. I felt that daily activities weren't very well advertised, there was a list but not timing and location indicated. Found out on the last day that there was yoga daily on the beach? As an English speaking family, we were the minority here with most people speaking Russian, not sure if other hotels perhaps market more to English speaking countries. May not matter to some but hard to meet others with that barrier. Only one pool was heated so all of the waterslide pools were very cold so we didn't get to take advantage of that amenity much, which is why we booked this hotel in the first place. There was also no noticeable tour booking support for day trips etc, we ended up walking down the street to a local place and had good service there but felt it was odd to not have this service more in your face at the hotel. Overall, staff were kind and it was clean and had wonderful food. All of the a la carte restaurants were included.
Alison
Stayed 7 nights in Dec 2024