4/10 Poor
Susanna
22 Nov 2024
Disliked: Cleanliness
My sheets were dirty and stained . The breakfast was a joke . showed up and the hash browns were almost gone and weren’t replaced this is at 8am when breakfast should have been out until 10am . 1 of the waffle makers was broken and the 2nd waffle maker wasn’t working either . The waffles were coming out under cooked from the inside . The English muffin that was wrapped in plastic wrap was stale. There was no butter available . The coffee was running out and was cold . The gentleman that worked there was cleaning the tables and the buffet area knew exactly that the buffet trays were empty and didn’t replace with fresh warm food . The only thing he did leave was his horrible body odor. This has been the worst breakfast we’ve ever had at a hotel . I’m not one to leave comments like this but I feel you should know and that way you could work on bringing better service to your customers. Advertising you serve breakfast from 6am to 10am should be honored ! And another thing please think about hiring new front desk staff , half the time they’re not even at the desk
Susanna
Stayed 1 night in Nov 2024