Search Shell Island Cottage Accommodations

"My husband got sick while we were there and the staff were so great to help. "

"We were very disappointed with our stay. The first room we were given was in terrible condition — the toilet was leaking, there was hair in the bathroom, the tub was clogged, and the room felt empty, missing basic items like a lamp and luggage stand. It also had a bad smell. When we went downstairs the next morning to complain, the staff member was rude and unhelpful. She even tried to charge us extra and gave different answers about when the manager would be available (telling one guest 9 AM and us 1 PM). Several other customers were also complaining at the same time. We asked to be moved and were given a room facing the ocean. This room smelled much better, had more amenities, and was more comfortable overall. However, it still wasn’t complete — the closet rod was missing. After a 9-hour drive for a convention, this was not what we expected. The convention itself went well, but the hotel experience was frustrating from start to finish. We will not be staying here again."

"Great view"

"Good stay"

"The receptionist, I believe his name was Cornelle, was so welcoming and enthusiastic during our stay. He made our stay very special. "

"Everything was good in there, the locations the amenities and the food. The breakfast is amazing! Definitely we will be back there! "

"Bed was comfortable. Room was descent for the price. Friendly staff "

"The bill was wrong the young lady had put $700 on the MasterCard and which addressed her about it and she dismissed it and said it was a third party. So then I sat for a while and thought about it looked it over and decided to talk to another lady and she fixed it and took it off I had already paid for everything included all the property taxes. She was short with me the first Lady"

"💯"