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Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

5.0 star property
Luxury Shenzhen hotel in Luohu with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Front of property
Indoor pool
Suite, 2 Bedrooms, Business Lounge Access
Garden
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is AU$138
Price available on 3/11/2024
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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor, Living & Dining Areas)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed (High Floor, Living & Dining Areas)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Business Lounge Access

Suite, 2 Bedrooms, Business Lounge Access

Suite, 2 Bedrooms, Business Lounge Access

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
  • 192 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Single Beds, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
  • 64 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Junior Suite, 1 King Bed, Business Lounge Access

Junior Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, down duvets, in-room safe, desk

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed (Living and Dining Areas)

Junior Suite, 1 King Bed (Living and Dining Areas)

Junior Suite, 1 King Bed (Living and Dining Areas)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Shangri-La Shenzhen
Pool
Spa
Kids pool
Parking included
8.4 out of 10, Very good, (1003)
Shangri-La Shenzhen

About the area

Map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 8 min walk
  • The MixC Shopping Mall - 12 min walk
  • Huaqiangbei - 3 min drive
  • Luohu Port - 3 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 2 min drive
  • Guomao Station - 6 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 39 min drive

Restaurants

  • ‪艾斯贝索咖啡店 - ‬2 min walk
  • ‪居食屋和民 - ‬2 min walk
  • ‪自然吧 - ‬2 min walk
  • ‪大家乐餐厅 - ‬2 min walk
  • ‪雨吧(新园路店) - ‬2 min walk

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Luxury hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a massage or a body scrub at Yuan Spa, the on-site spa. The on-site Chinese cuisine restaurant, Fortune Court Chinese, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • A lift, 11 meeting rooms and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 312 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and baths or showers
  • 42-inch TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and on-request microwaves

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 170 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew House
  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Vienna Cafe

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 9,257 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 170 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel on 3 Nov 2024 start from AU$137.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel located?

Located in Luohu, this luxury hotel is 0.4 mi (0.7 km) from Dongmen Pedestrian Street and 1.5 mi (2.5 km) from Huaqiangbei. Shenzhen Convention and Exhibition Center and Coco Park Shopping Center are also within 6 mi (10 km). Guomao Station is 6 minutes by foot and Laojie Station is 9 minutes.

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 698 reviews" "
Rating 8 - Good. 270 out of 698 reviews" "
Rating 6 - Okay. 53 out of 698 reviews" "
Rating 4 - Poor. 14 out of 698 reviews" "
Rating 2 - Terrible. 12 out of 698 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Siu Ming Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and easy to find MTR station. The indoor swimming pool quite small but good for any season.
Stayed 2 nights in Jun 2024

8/10 Good

Chui Yee

Travelled with family
Liked: Cleanliness, staff & service
Great location, but quite an old hotel, could do with some renewal work, updates to facilities. Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch. Nothing special. 3.5/5 for cost-effectiveness.
Stayed 1 night in Apr 2024

10/10 Excellent

Kai Yen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team esp Eason, Thompson. Larry n the 2 ladies on duty were very helpful n friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and care to ensure flawless stay,
Stayed 3 nights in Mar 2024

8/10 Good

NORMAN, TROY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical of late 90s early 00s luxury hotel in China. A little dated design wise but comfortable and good value

10/10 Excellent

Abubaker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience and excellent service
Exceptionally clean and comfortable stay at the Crowne Plaza Hotel&suites Landmark Shenzhen. We would highly recommend this hotel to anyone visiting the area. Conveniently located close to Laojie and Guomao metro station as well as the famous Dongmen street Market. Staff are extremely helpful particularly Katherine Luo who was always happy to go the extra mile. Thanks you for a pleasant stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Boon Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of the hotel room. Easy walk to station and shops. The staffs are very friendly and helpful. Will stay here again on my next trip.
Stayed 4 nights in Dec 2023

10/10 Excellent

Yin

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2023

4/10 Poor

Fran

Travelled with family, Business traveller
During the night shift nobody speaks or understands English nor even the manager.
Stayed 1 night in Oct 2023

10/10 Excellent

Boon Leong

Stayed 1 night in Sep 2023

10/10 Excellent

George

Stayed 2 nights in Jun 2023

8/10 Good

May Chu Sabrina

Stayed 2 nights in May 2023

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like a king at Crown Plaza
The assistant manager Patrick was extremely helpful in helping us with our check in. We found out that it was his first week at his position and he showed enthusiasm in the hospitality industry.
Stayed 1 night in Apr 2023

8/10 Good

JAMIE

Business traveller
Liked: Staff & service
Disliked: Amenities
Great staff, terrible internet
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

KyawWinn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not have unhappiness my stay.Every thing is smooth.
Stayed 3 nights in Dec 2019

8/10 Good

Lap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for value!
Although it is an old hotel, but it is still in excellent condition.
Stayed 2 nights in Dec 2019

10/10 Excellent

suk yi Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Oscar Chi Bun

Stayed 1 night in Nov 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good hotel
Location was good. Many food choices around the hotel. The old street is nearby too.
Stayed 2 nights in Sep 2019

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Weird
All good, just they put me in a weird shape corner room for the cheapest room booked with Hotel.com. I have to pay 200 yuan extra to get an upgrade to regular room, otherwise all good
Stayed 1 night in Sep 2019

10/10 Excellent

Hsiao Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Him Man

Liked: Cleanliness, staff & service, room comfort
Good to Stay
The check-in service is good. The room is big but a little bit old style. It is convenient local shopping centre and subway.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
3018 Nanhu Road Luohu District, Shenzhen, Guangdong