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Raffles Shenzhen

4.5 star property
Luxury hotel connected to a shopping centre in Nanshan with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Raffles Shenzhen

Indoor pool
Exterior
Exterior
View from room
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym
The price is AU$521
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premier King City View

Premium bedding, down duvets, pillow-top beds, minibar

Premier King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Premier King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Metropolitan Studio Bay View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 72 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down duvets, pillow-top beds, minibar

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 261 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Park View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 72 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Raffles Suite

Premium bedding, down duvets, pillow-top beds, minibar

Raffles Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 159 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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9.4 out of 10, Exceptional, (486)
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About the area

Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Shenzhen Bay Port - 5 min drive
  • Shenzhen University - 6 min drive
  • MixC Shopping Mall - 6 min drive
  • Window of the World - 7 min drive
  • Shekou Ferry Terminal - 8 min drive

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 40 min drive

Restaurants

  • ‪顺德佬天心酒楼 - ‬4 min drive
  • ‪木屋烧烤 - ‬6 min drive
  • ‪康寿堂凉茶王南油店 - ‬4 min drive
  • ‪西餐咖啡 - ‬4 min drive
  • ‪深圳有园酒店 - ‬4 min drive

About this property

Raffles Shenzhen

Luxury hotel near Window of the World
Consider a stay at Raffles Shenzhen and take advantage of a free food/drink shopping service, a terrace and 2 coffee shops/cafes. Treat yourself to a facial, a body wrap or a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Express check-out, express check-in and massage treatment rooms
Room features
All 168 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • LED TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 466.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 298 for adults and from CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

Does Raffles Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Raffles Shenzhen?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Raffles Shenzhen on 8 Dec 2024 start from AU$521.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Raffles Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raffles Shenzhen?

Self-parking is free at this property.

What time is check-in at Raffles Shenzhen?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Raffles Shenzhen?

Checkout is at noon.

Where is Raffles Shenzhen located?

Located in Nanshan, this luxury hotel is within 1 mile (2 km) of Happy Coast and MixC Shopping Mall. Coastal City and Shenzhen Bay Sports Center are also within 2 miles (3 km). Shenzhen Bay Checkpoint Station is only a 2-minute walk and Dengliang East Station is 18 minutes.

Raffles Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehmet

Stayed 2 nights in Oct 2024

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024

10/10 Excellent

Siu Pang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

oc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Po foon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Siu Pang

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Guomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的体验
海景房非常棒，酒店非常舒适，干净整洁，刚进房间服务员还送来红酒，水果拼盘、蝴蝶酥小點心。非常暖心！可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Stayed 1 night in Dec 2019

10/10 Excellent

Hiu Man

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朋友生日，酒店除了預備蛋糕外，還有紅酒，和精心佈置，值得一讚！房間很大，可以望到整個深圳灣，很舒服！
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

wing shan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
receptionist attitude poor, English level below the standard for.all staff in this hotel.
Stayed 1 night in Jul 2019