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Renaissance Shenzhen Luohu Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Luohu with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Shenzhen Luohu Hotel

Reception
Presidential Suite, 1 King Bed (Club Lounge access)
Seasonal outdoor pool
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
The price is AU$153
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View (Club Lounge access)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, City View (Club Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (Club Lounge access)

Presidential Suite, 1 King Bed (Club Lounge access) | Living room

Presidential Suite, 1 King Bed (Club Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room

Executive Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Club Lounge access)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed (Club Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (700)
The price is AU$144
includes taxes & fees
1 Dec - 2 Dec
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
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About the area

Map
2002 Jiabin Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 9 min walk - 0.8 km
  • The MixC Shopping Mall - 19 min walk - 1.6 km
  • Huaqiangbei - 3 min drive - 3.4 km
  • Luohu Port - 3 min drive - 3.1 km
  • Huanggang Border Crossing - 8 min drive - 8.2 km

Getting around

  • Shenzhen Station - 3 min drive
  • Xiangxicun Station - 4 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 39 min drive

Restaurants

  • ‪花都会 - ‬4 min walk
  • ‪麦咖啡 - ‬6 min walk
  • ‪梵思咖啡 - ‬2 min walk
  • ‪东佳招待所 - ‬1 min walk
  • ‪广盾事务信息有限公司 - ‬1 min walk

About this property

Renaissance Shenzhen Luohu Hotel

Luxury hotel near Dongmen Pedestrian Street
Located close to Luohu Port and Huaqiangbei, Renaissance Shenzhen Luohu Hotel provides a shopping centre on-site, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, 7 meeting rooms and a front desk safe
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 397 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 129 for adults and CNY 98 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Food Studio
  • R Bar
  • The Sky Paradise
  • Togetsukyo Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 51 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 129 for adults and from CNY 98 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Panglin Hotel
Panglin Hotel Shenzhen
Panglin Shenzhen
The Panglin
The Panglin Hotel
Renaissance Shenzhen Luohu
Renaissance Shenzhen Luohu Hotel Hotel
Renaissance Shenzhen Luohu Hotel Shenzhen
Renaissance Shenzhen Luohu Hotel Hotel Shenzhen

Frequently asked questions

Does Renaissance Shenzhen Luohu Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Renaissance Shenzhen Luohu Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Shenzhen Luohu Hotel on 25 Nov 2024 start from AU$152.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Shenzhen Luohu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Shenzhen Luohu Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Renaissance Shenzhen Luohu Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Renaissance Shenzhen Luohu Hotel?

Checkout is at noon.

Does Renaissance Shenzhen Luohu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Renaissance Shenzhen Luohu Hotel located?

Located in Luohu, this luxury hotel is within 2 mi (3 km) of Dongmen Pedestrian Street, Luohu Port and Huaqiangbei. Shenzhen Convention and Exhibition Center and Huanggang Border Crossing are also within 6 mi (10 km). Xiangxicun Station is only a 4-minute walk and Wenjin Station is 11 minutes.

Renaissance Shenzhen Luohu Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 139 out of 467 reviews" "
Rating 8 - Good. 218 out of 467 reviews" "
Rating 6 - Okay. 65 out of 467 reviews" "
Rating 4 - Poor. 26 out of 467 reviews" "
Rating 2 - Terrible. 19 out of 467 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JATIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was moving like it was loose rest all was fine
Stayed 1 night in Oct 2024

8/10 Good

JATIN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The washroom toilet was moving and had done a write up on this but no response
Stayed 3 nights in Oct 2024

8/10 Good

Brandi

Travelled with partner
Liked: Staff & service, amenities
The property provided excellent service, but the rooms are old and not very clean. The property does not reflect the price charged. Upon checking the room first room had an overwhelming mold smell. We asked to be moved to another room on the 12th floor-it also smelled of mold. Then we went to a room on the 16th floor. There was no odor, but the room had a lot of black mold in the sink and shower that was still there after housekeeping came to clean. The next day we spoke to a manager, Joe, who was very helpful. We went to a larger room on the executive floor. It was just okay. Also mold in the room. I have been to Renaissance before and the rooms at Louho need major upgrading. The revolving restaurant was excellent, clean and the food was delicious. Again, excellent service, but I would not return unless there are updates.
Stayed 4 nights in Sep 2024

6/10 Okay

Fung Ting

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.
Stayed 1 night in Aug 2024

10/10 Excellent

KWAN SHING OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

KA WAI ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Yeok Chuan

Stayed 2 nights in Jul 2024

10/10 Excellent

Wai Kan Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務櫃檯服務員態度親切，願意聆聽客人的需要。
Stayed 1 night in Jul 2024

10/10 Excellent

Junyang

Stayed 1 night in Jul 2024

8/10 Good

CHING LAI LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hin Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

KWONHYUNG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Wing Fong Pion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wan-Thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staffs! I have concierge arrange my ride every morning so I do not need to wait for the taxi on the street.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jessie

Stayed 1 night in Apr 2024

8/10 Good

Shing Kee

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

KA WAI ANNIE

Stayed 1 night in Mar 2024

10/10 Excellent

lai king

Stayed 1 night in Mar 2024

10/10 Excellent

TOMOSHIGE

Stayed 3 nights in Mar 2024

8/10 Good

Shing Kee

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & helpful stay
Location is good, newly renovated, clean & comfortable. staff are most helpful. Will choose this hotel again when I next return to Shenzhen.
Stayed 1 night in Jan 2024

10/10 Excellent

Jong Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

WENTAO

Stayed 3 nights in Nov 2023

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities