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The Pavilion Hotel

4.5 star property
Luxury Shenzhen hotel connected to a shopping centre, a quick walk to Huaqiangbei

Photo gallery for The Pavilion Hotel

Building design
Interior
Lobby sitting area
Front of property - evening/night
Food court

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Executive Room

Deluxe Executive Room

Deluxe Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Huaqiang Road North, 4002, Shenzhen, Guangdong, 518028

What's nearby

  • Huaqiangbei - 5 min walk - 0.4 km
  • Shenzhen Convention and Exhibition Center - 4 min drive - 4.1 km
  • Dongmen Pedestrian Street - 5 min drive - 4.8 km
  • Huanggang Border Crossing - 5 min drive - 5.6 km
  • Luohu Port - 10 min drive - 5.6 km

Getting around

  • Huaxin Station - 1 min walk
  • Shenzhen Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive

Restaurants

  • ‪来自潮州牛肉店 - ‬7 min walk
  • ‪Hui Hotel天邑吧 - ‬4 min walk
  • ‪许留山 - ‬5 min walk
  • ‪旅行者西餐 - ‬5 min walk
  • ‪麦当劳 - ‬5 min walk

About this property

The Pavilion Hotel

Luxury family-friendly hotel near Huaqiangbei
Located close to Huanggang Border Crossing and Dongmen Pedestrian Street, The Pavilion Hotel provides a corner/local shop, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Meeting rooms, free newspapers and a front desk safe
Room features
All 291 individually furnished rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Select Comfort beds and down duvets
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with cable channels and DVD players
  • Fridges, daily housekeeping and desks

Languages

Chinese (Mandarin), English

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  • Parking included
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8.8 out of 10, Excellent, 1,004 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 138 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Pavilion
  • Loby Bar
  • Phoenix House
  • The Orchard

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 138 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

A car is not required for transport to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pavilion Hotel Shenzhen
Pavilion Shenzhen
The Pavilion Hotel Hotel
The Pavilion Hotel Shenzhen
The Pavilion Hotel Hotel Shenzhen

Frequently asked questions

Does The Pavilion Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Pavilion Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pavilion Hotel?

Self-parking is free at this property.

What time is check-in at The Pavilion Hotel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Pavilion Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Pavilion Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 380 per vehicle applies.

Where is The Pavilion Hotel located?

This family-friendly Shenzhen hotel is located in a regional park, 0.2 mi (0.3 km) from Huaqiangbei, and within 6 mi (10 km) of Huanggang Border Crossing and Dongmen Pedestrian Street. Splendid China Folk Village and Window of the World are also within 9 mi (15 km). Huaxin Station is only a 2-minute walk and Huaqiang North Station is 6 minutes.

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The Pavilion Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 297 reviews
Rating 8 - Good. 127 out of 297 reviews
Rating 6 - Okay. 46 out of 297 reviews
Rating 4 - Poor. 14 out of 297 reviews
Rating 2 - Terrible. 5 out of 297 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities
Could enjoy well while staying!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities
Nice clean room. Good location and nice staff
Stayed 5 nights in Jan 2025

10/10 Excellent

KEUNG-KWOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train, 4 stops and you are at dongmen market area. There is also lots of shopping near the hotel, especially if you like tech. The hotel was great except the bed was hard.
Stayed 2 nights in Feb 2025

10/10 Excellent

Franz Xaver Josef

Liked: Cleanliness, staff & service, amenities
Everything just perfect!!! I had a great time and really enjoyed my stay there. Next time I will come to Shenzhen I will stay in this hotel for sure. Thank yoou!!!
Stayed 5 nights in Feb 2025

8/10 Good

Chui ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Friendly and nice service
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 7 nights in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice property overall.
Stayed 1 night in Sep 2024

10/10 Excellent

YUBO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little bit more otherwise all good!
Stayed 3 nights in Jan 2025

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars accommodation.
Stayed 2 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and professionally handled property
Stayed 2 nights in Sep 2024

4/10 Poor

Kiu Wing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great. The hotel is clean but old. Worst thing is that other guests kept smoking. I lodged several complaints but according to the staff there wasn't much they could do.
Stayed 12 nights in Feb 2025

6/10 Okay

Chikaodi

I will rate this property average. Bed was as hard as rock.
Stayed 5 nights in Dec 2024

6/10 Okay

Lawrence

Liked: Staff & service
hotel is outdated. the shower in the room is a killer. water from the shower came out so weakly that could hardly washed away the soup on the body.
Stayed 2 nights in Feb 2025

4/10 Poor

SASAKI

Disliked: Staff & service
The location is convenient and easy to access to metro.
Stayed 1 night in Aug 2023

10/10 Excellent

KwokLeungKen

Liked: Cleanliness, staff & service, property conditions & facilities
clean and big room. MTR nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiaohong

Liked: Staff & service, amenities, property conditions & facilities
Nice location to subway system connecting to the airport and railway station. Good restaurants nearby. Staff are very friendly and helpful. Room is larger than general standard size.
Stayed 2 nights in Mar 2024

10/10 Excellent

YU ZHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pavilion Hotel is great if you're headed to the SHENZHEN Electronics Market or SEG Plaza for business. The rooms are small but really clean. Just ask for a non-smoking room when you check in. Plus, there's a subway station right outside, so getting around is super easy.
Stayed 2 nights in Apr 2024

4/10 Poor

Harrison

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The aircon does not work well at all! Hotel is very very run down and tacky. Needs to be completely re-modelled. The location is great which is the only redeeming feature.

6/10 Okay

Qianyu

Liked: Property conditions & facilities
ok
Stayed 1 night in May 2024

8/10 Good

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a good stay here. The hotel is quite old but still pleasant. I would stay here again. However, there are 2 things that need to improve: 1. wifi: the current free wifi requires a local phone number. I believe many foreigners who are just in Shenzhen for a brief time would not have a local SIM card. So, foreigners cannot access the wifi! There needs to be a suitable way to access the wifi without a phone number. 2. Hotel lobby has very limited seating area. Although there’s plenty of sofas in the cafe that is mostly empty during the day, the actual lobby seating area just has 2 small sofas and 1 larger sofa. This needs to be doubled, maybe tripled in capacity. The problem is that it’s often full, especially between 11-3pm. When you check out, but don’t fly out for a while, you want to be able to sit and relax for a while, and the current set up does not provide this. Despite these 2 points, still a pleasant stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

GUSTAVO

Stayed 1 night in Mar 2025

8/10 Good

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Siu Hing

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Wai Keung Raymond

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025