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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Photo gallery for Grand Mercure Ise-shima Resort & Spa

In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
Combined shower/bathtub, free toiletries, hair dryer, slippers
Spa
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AU$141
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 72 sq m
  • Mountain view
  • Sleeps 12
  • 2 Single Beds and 4 Single Futons

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 10
  • 4 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 8
  • 4 Single Futons

View all photos for Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 10
  • 2 Single Beds and 3 Single Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 8
  • 4 Single Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 3 Single Beds

Classic Room, 2 Single Beds, Sea View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 3 Single Beds

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  • Free WiFi
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8.6 out of 10, Excellent, (1003)
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About the area

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

What's nearby

  • Shima Spain Village - 19 min walk
  • Ago Bay - 10 min drive
  • Yokoyama Observatory - 11 min drive
  • Toba Aquarium - 19 min drive
  • Ise-Shima National Park - 19 min drive

Getting around

  • Ugata Station - 11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 148 min drive

Restaurants

  • ‪はま寿司 167号志摩店 - ‬8 min drive
  • ‪カフェ ミ カサ - ‬3 min drive
  • ‪らんぷ志摩店 - ‬9 min drive
  • ‪チィコチィコ - ‬3 min drive
  • ‪なかしん - ‬9 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Upscale hotel near Shima Spain Village
Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on-site and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An electric car charging station, a banquet hall and a vending machine
Room features
All 372 rooms include comforts such as free WiFi and safes.
More amenities include:
  • Changing tables and children's dinnerware
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 27 Feb 2025 start from AU$141.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Ise-shima Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Ise-shima Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Mercure Ise-shima Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Ise-shima Resort & Spa located?

Situated in Shima, this hotel is 1 mi (1.6 km) from Shima Spain Village, and within 6 mi (10 km) of Yokoyama Observatory and Ago Bay. Mikimoto Pearl Island and Toba Aquarium are also within 12 mi (20 km).

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Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 290 reviews
Rating 8 - Good. 119 out of 290 reviews
Rating 6 - Okay. 70 out of 290 reviews
Rating 4 - Poor. 17 out of 290 reviews
Rating 2 - Terrible. 12 out of 290 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chun Kin

such a great located in beautiful mountain and in front of a cross river bridge
Stayed 2 nights in Mar 2023

8/10 Good

Yuki

Nice view
Stayed 1 night in Feb 2025

10/10 Excellent

Tonnii

Great stay
Comfortable stay. There is free shuttle service from ugata station, you need to book it with the hotel via phone. There is a big hall for breakfast with plenty of choices for Japanese n Western menu.
Stayed 1 night in Dec 2022

6/10 Okay

Naho

Liked: Cleanliness
布団を1セット自分達でひくんですけど、その布団が入っていた感じが、詰め込んである感じで、 清潔感に欠けていたのがちょっと… それ以外は、夜も朝もビュッフェも良くて、 良かったです。
Stayed 1 night in Feb 2025

4/10 Poor

masato

アルコールの提供やラウンジの設備がとても良かったのですが…食事をする時に人が多過ぎて食べ物を取りに行くのも大変で、夕食も朝食も長蛇の列で直ぐに食べる事が出来なかったのが残念でした。エレベーターもなかなか来なくて乗る事が出来ず、ほとんど階段で登り降りをしました。上の方の階だったので大変でした。
Stayed 1 night in Feb 2025

10/10 Excellent

??

オールインクルーシブでこの値段は、大満足でした。 一つだけお願いは、温泉の際のタオルは、温泉に置いていただければ助かります。
Stayed 1 night in Feb 2025

10/10 Excellent

makoto

Stayed 1 night in Dec 2024

10/10 Excellent

??

周囲の施設は豊富とは言えないけどチェックインからアウトまでホテル内で完結出来るので^_^満足です
Stayed 1 night in Feb 2025

6/10 Okay

MASATO

家族で利用しましたが、料理も美味しく子供達も満足でしたが、料理名が小さく説明も見づらく人も多い為か取るのに時間がかかった。
Stayed 1 night in Jan 2025

8/10 Good

Kiyonari

Stayed 1 night in Jan 2025

6/10 Okay

??

Stayed 1 night in Jan 2025

8/10 Good

YUI

チェックインのとき、フロントでかなり待ち時間がありました。 お風呂の洗い場が満員で後ろで立って待ってる方がいてゆっくり洗うことができませんでした。 お正月なので仕方がないですが、改善していただいた方がいいと思います。 フリードリンクや朝食バイキングなどサービスはとても満足でした！
Stayed 1 night in Jan 2025

2/10 Terrible

Yukiko

Stayed 1 night in Jan 2025

8/10 Good

ATSUHIRO

ロケーションが最高。 人気ホテルで混雑は仕方ないが、コストパフォーマンスを考えれば、全く問題ない
Stayed 1 night in Jan 2025

10/10 Excellent

OSAMU

Stayed 1 night in Dec 2024

8/10 Good

HIRASIMA

大浴場から出たところの休憩スペースは雰囲気もよくドリンクもあってよかった
Stayed 1 night in Dec 2024

2/10 Terrible

SANAE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Miki

Stayed 1 night in Jan 2025

8/10 Good

Mai

Stayed 1 night in Dec 2024

4/10 Poor

KANAKO

Liked: Amenities, property conditions & facilities
食事会場に行く時にエレベーターが少なくて乗れない。 食事中に小さな子どもを連れていて、うるさかったのかスタッフがお盆を何回も引いてきた。 早く帰らせたいのかと感じて、非常に気分が悪かった。
Stayed 2 nights in Jan 2025

6/10 Okay

Reiko

Stayed 1 night in Dec 2024

6/10 Okay

yusuke

Stayed 1 night in Jan 2025

8/10 Good

??

古さは感じられますが、リニューアルされてラウンジが使えたり、温泉の雰囲気が落ち着いた感じになっていたところはよかったです。ビュッフェは混雑していて並んでいるうちに料理が冷めてしまったので、会場を２箇所に分ける、時間帯を分散させるなどの工夫があったら良いかなと思います。
Stayed 1 night in Dec 2024

8/10 Good

??

部屋が広く、眺めも最高でした。 食事も美味しく種類も豊富で、温泉もとても良かったです。 大晦日の花火もとてもきれいで楽しめました。
Stayed 2 nights in Dec 2024

10/10 Excellent

Yukihito

すごく良いホテルで大勢の人が宿泊にきているので、夕食の大人料金をお酒を飲まない人の事を考えて頂き料金変更を考えて頂きたいと思ってます。 部屋が乾燥していてすぐ喉が渇く感じでしたので、そこを改善していただければ人気度がさらに上がりみんな宿泊施設に選びたくなると思うます。 これから鳥羽方面に行く時に宿泊場所として選びたいと家族で考えてます。
Stayed 1 night in Dec 2024