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"We had a nice stay. The front desk staff was very kind. There is a kiosk for check-in and check-out, but desk staff as well. They also have a translation device that was a big help. The train station is directly across the road. We needed to store our luggage after we checked out for a few hours, and they kindly held it. The rooms are small by Western standards, but you just adjust. "

"the room is clean, and it's convenience for transportation."

"Helpful staff and comfortable and clean room."

"Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay."

"Clean hotel with comfortable rooms. Staff were very nice and the breakfast buffet was great. We used the laundry facilities - easy and fast. Only downside is there is no parking at the hotel. We found a lot across the street where we had to pay. "

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Great location close to station, restaurants, shopping street AND not least, Matsumoto castle. Room very compact. All inch of space functional. Great size bathroom, powerful shower n washing products. Offer free sample of soup or ice cream... bring it on! Slept like a log."

"Large clean room. Washer dryer in room. Close to Matsumoto castle. "

"Great place"