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"Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains."

"The indoor bath and sauna was relaxing and clean. The staff service was excellent. The room was nice. "

"Immaculately clean. Rooms very comfortable. Breakfast was simple and delicious. Kitchen Staff could not be more efficient and welcoming. "

"For the price and location extremely hard to beat."

"Awesome place but note the breakfast is Japanese style"

"Great staff and hotel. It was in a great location to restaurants and Matsumoto castle as well "

"Excellent experience "

"Amazing hotel and amazing staff. The bell desk was so helpful in shipping our skis. Kept on coming back to this hotel. "

"Staff were courteous. Bed and especially pillows were not comfortable. Pillow felt like I rested my head on a backpack full of books although I think they advertised that you could ask for different pillows. Window shade did not do a good job of blocking out light from train station. Room was clean. Overall I thought it was overpriced compared to what I paid for other hotels in Japan."