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Shintana Saya Residence

4.0 star property
Family-friendly hotel with winery and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shintana Saya Residence

Exterior
Sundeck
Royal Suite - Free Laundry + Airport Pick-Up
Staircase
Lobby sitting area
VIP Access

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room - Free Laundry + Airport Pick-Up

Premium bedding, pillow-top beds, free minibar, in-room safe

Premium Room - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up | Living area

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 135 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

Premium bedding, pillow-top beds, free minibar, in-room safe

Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Shinta Mani Angkor & Bensley Collection Pool Villas

Pool
Hot tub
Spa
Parking included
9.8 out of 10, Exceptional, (324)
Shinta Mani Angkor & Bensley Collection Pool Villas
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About the area

Map
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap

What's nearby

  • Angkor National Museum - 3 min drive
  • Old Market Area - 4 min drive
  • Pub Street - 5 min drive
  • Angkor Night Market - 5 min drive
  • Angkor Wat - 5 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬16 min walk
  • ‪Citadel - ‬3 min drive
  • ‪crystal angkor restaurant - ‬18 min walk
  • ‪Nearykhmer Restaurant - ‬4 min drive
  • ‪RedBuff - ‬3 min drive

About this property

Shintana Saya Residence

Upscale family-friendly hotel near Angkor Wat
You can look forward to an attached winery, a poolside bar and a free food/drink shopping service at Shintana Saya Residence. Adventurous travellers may like the cycling and horse riding at this hotel. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and an art gallery on-site.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free valet parking
  • Full breakfast (surcharge), bike hire and airport drop-off service (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Shintana Saya Residence offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, deep-soaking baths and bidets
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Japanese, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 7 kilometres
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Vineyard
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vineyard

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Handrails in stairways
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Shintana Saya Residence Hotel Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel Siem Reap

Frequently asked questions

Does Shintana Saya Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shintana Saya Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shintana Saya Residence?

Valet parking is free at this property.

What time is check-in at Shintana Saya Residence?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shintana Saya Residence?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Shintana Saya Residence provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 44 per vehicle applies.

Where is Shintana Saya Residence located?

This family-friendly Siem Reap hotel is located in the historical district, within a 15-minute walk of Wat Thmei and Charles de Gaulle Road. Angkor Wat is 2.9 mi (4.7 km) away.

Reviews

10

Exceptional

Rating 10 - Excellent. 299 out of 311 reviews" "
Rating 8 - Good. 11 out of 311 reviews" "
Rating 6 - Okay. 0 out of 311 reviews" "
Rating 4 - Poor. 1 out of 311 reviews" "
Rating 2 - Terrible. 0 out of 311 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to Siem Reap - this is ABSOLUTELY the place to stay! “Friendly and Accommodating” would be an understatement. Everything from the welcome on arrival, packing breakfast for us when we had an early AM excursion to all of the amenities in the room (complimentary fruit, wine, beer) this is a gem! The owner met us and ensured we had a great stay, with only 9 rooms it is very safe and they know your name from the beginning of your stay till the end! The food and drinks were top notch at the bar and the pool area was very serene and relaxing! The free airport pick-up with a cracked coconut water ready and chilled and free Tuk Tuks into the city center were also a very nice perk. We only stayed for 3 days but could have absolutely made it longer because of this AMAZING hotel experience. Thank you!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs very friendly and care every request of clients.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property -- like staying in a private villa. I was worried after I booked it that it might be too small to have services but the service was amazing. The staff are incredible, particularly Sy, and they arranged everything that we needed. They hotel has their own cars and tuk tuk drivers so you have dependable transportation. The hotel is on a quiet street away from the noisy part of the city and closer to the temple sites. It is very quiet compared to hotels in the city. The rooms and grounds are beautiful.
Stayed 3 nights in Oct 2024

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property with beautiful and the staff was amazing. They were always very helpful. I would highly recommend the property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sincerely hospitable staff that makes you feel welcomed and at home.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sicheata

I would recommend to stay at this place if you want to feel like home 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Aristotle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The epitome of a unique hotel: excellent in every possible respect, with the most courteous and kind staff and unique quality in every respect. This is the kind of hotel that makes you feel special without being overbearing. A unique and unforgettable stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury escape - amazing staff and service. Exceeded expectations.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff, service and facilities. The best place we have ever stayed. Would highly recommend a stay here
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
This place is incredible. The staff here are the most welcoming, caring and friendly people I've ever come across. The hotel itself is amazing. The rooms are huge! We were greeted at the airport with a free pick up, met at the entrance to the hotel every time we came back from being out for the day. We will absolutely be staying here again when we return to Siem Reap. Thank you for making our stay not only comfortable but also memorable.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply loved every aspect of the hotel, from the room design to the staff service it was a great experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
Shintana had incredibly customer service. The were attentive and friendly. The room was quite large and well appointed. The people were a highlight. They treated us royally.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Shintana Saya. All of the staff were fantastic and so helpful. They provided free tuktuk rides into town. The resort was very quiet and had a lovely pool and restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

AIMEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful, they picked us up from the airport, taxi was only 3 dollars to downtown,, they scheduled oir taxis for our tours, and had the taxis wait for until we were finished. The massages were amazing, food was great, we wish we can give 10 star's.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a small boutique hotel close to Angkor Wat. The rooms are large and the staff was great. The on sight restaurant is good for a meal to. The staff will arrange transportation to wherever you would like to go. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, very clean, excellent decor, friendly and helpful staff. Free breakfast was cooked to order, not a buffet very nice. Menu for dinner and lunch was excellent and well prepared.
Stayed 3 nights in Jun 2024

10/10 Excellent

Takahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are all friendly and kind. All fluent English speakers. Foods are excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Janani

Travelled with family
A home away from home
The best hotel we ever visited. Clean and spacious rooms. - it is like a home away from home - breakfast, laundry and even drinks taken care by the hotel Khmer hospitality at its best, their staff is extremely caring and helpful. Good choice of breakfast, which includes vegetarian choices. Would love to visit it again in future I would love to recommend Som and Lalin for their kindness. They are so good.
Stayed 4 nights in Jun 2024

8/10 Good

keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were kind.
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Recommended
It was a great experience. We had an amazing time and really above expectations. We booked it imagining we were going to have a good time, but we had a great time. All the staff (and I mean it) were extremely friendly in every single moment of our stay. Spacious room… massages included… relaxing atmosphere… tuktuk to the city availability… tour arranged to us. Everything to make our stay a memorable one. We totally recommend whenever you come to Siem Reap.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 4 night stay at this quiet property. We purposely chose this property because it only has 9 rooms ensuring a quiet and personalized stay. All the staff was very welcoming and always greeted us with treats whenever we returned from our temple visits. Breakfast was delicious and the waitress at breakfast was sweet and kind. They remembered our food allergies and preferences which is much appreciated. We booked our tuk tuk rides to the temples through the hotel. Although a bit pricier than arranging it ourselves, it was well worth the money. They provided cold water and cold towels every time we returned to our tuk tuk and the driver was great. Not too much around the hotel but the hotel provides free rides to the town center. AC worked well and laundry service was useful due to the heat and humidity. Highly recommend this boutique hotel if you want something quiet and personalized just like a 5 star hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Diep

Travelled with partner
Liked: Cleanliness, staff & service
Service, room, staff excellent 10/10 rating
Stayed 2 nights in Jun 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a gorgeous pool and very attentive staff. Very welcoming. Don’t let the road in front of the hotel bother you- once you’re on their property it’s fine
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the location is not optimal but the service and the amenities make up for it. We felt like we were in our home away from home with top notch services. Highly recommended and we will stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible.
I cannot rate this hotel more highly. We had an incredible four night stay here with my family. The staff went out of their way to help us have the most enjoyable time, including airport transfer, snacks, housekeeping, taking us for a tuk tuk at sunrise when we insisted we try even when they knew it was too cloudy(!)! and looking after our two young daughters when they were all templed out! Stay here whenever in Siem Reap, for an incredible stay.
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0