Smiling Hotel Reviews, Deals & Photos 2025

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Escape to a tranquil retreat near Palm Container Night Market. Enjoy relaxing pool time and explore local flavors with convenient shopping on site.

Where to?

Dates

February 2025

March 2025

2 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Gym
Spa
Room service
Parking included

Room options

All rooms

1 bed

Showing 3 of 3 rooms

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Fridge

32 sq m
City view
Sleeps 2
1 Large Single Bed

Deluxe Double or Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Fridge

39 sq m
City view
Sleeps 2
1 Double Bed

32-inch LCD TV with satellite channels, TV, fireplace

Executive Double or Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Fridge

64 sq m
City view
Sleeps 2
1 King Bed OR 1 Large Single Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

20 Feb - 21 Feb

About the area

National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855

What's nearby

Siem Reap Royal Residence - 3 min drive
Old Market Area - 3 min drive
Pub Street - 3 min drive
Angkor Night Market - 4 min drive
Angkor Wat - 9 min drive

Getting around

Siem Reap Angkor Intl. Airport (SAI) - 52 min drive

Restaurants

‪Pho Pho Restaurant - ‬15 min walk
‪Street 27 Restaurant - ‬3 min drive
‪Peace Cafe - ‬3 min drive
‪Ngy Ky Restaurant - ‬12 min walk
‪Phanha Khmer Restaurant - ‬2 min drive

About this property

Smiling Hotel

Upscale family-friendly hotel near Siem Reap Royal Residence

Located close to Palm Container Night Market and Pub Street, Smiling Hotel provides a poolside bar, a terrace and a shopping centre on-site. Treat yourself to a facial, a massage or a body wrap at Smiling Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.

Other perks at this hotel include:

2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
Free self-parking and valet parking
Limo/town car service, bike hire and express check-out
Express check-in, babysitting (surcharge) and a computer station

Room features

All 236 individually furnished rooms include comforts, such as fireplaces and premium bedding, as well as thoughtful touches, such as first-run films and pillow menus.

More amenities include:

Bathrooms with rainfall showers and designer toiletries
32-inch LCD TVs with premium channels and first-run films
Wardrobes/cupboards, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, Khmer, Thai, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 8:00 AM to 10:00 PM on request
Bus station shuttle (surcharge)
Limo/town car service
Free self parking on site
Free secured valet parking on site
Wheelchair-accessible parking available

Food and drink

2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Poolside Restaurant
Smiling Cafe

Things to do

2 outdoor pools
Bicycle rentals
Children's pool
Designer stores
Full-service spa
Gym
Library
Pro golf shop
Shopping centre
TV in common areas

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Highchair
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (3,531 square foot of space)
Meeting room

Outdoors

Barbecue grill
Garden
In a provincial park
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
In-room massages
Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible bathtub
Accessible bus station shuttle
Braille/raised signage
Height-adjustable showerhead
Lever door handles
Lift
Low-height electrical sockets in bathroom
Phone accessibility kit
Portable bathtub seat
Raised toilet seat
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking

Room amenities

Bedroom

Pillow menu
Premium bedding
Select Comfort mattress

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels
First-run films

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator

Air conditioning
Connecting rooms available
Desk
Fireplace
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: 50 per cent of room rate

Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.00 per day.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
Late check-out fee: 50 per cent of room rate (subject to availability)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 10:00 AM to 10:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is recommended for transport to and from this property

Free in-room WiFi has a 3-device limit

Children under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Guests under 10 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Smiling Hotel

Smiling Hotel Siem Reap

Smiling Siem Reap

Smiling Hotel And Spa

Smiling Hotel Spa

Smiling Hotel Hotel

Smiling Hotel Siem Reap

Smiling Hotel Hotel Siem Reap

Frequently asked questions

Does Smiling Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Smiling Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smiling Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Smiling Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Smiling Hotel?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Smiling Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-10:00 PM on request. A fee of USD 40 per vehicle applies.

Where is Smiling Hotel located?

This family-friendly Siem Reap hotel is located in the historical district, within 2 mi (3 km) of Palm Container Night Market and Siem Reap Royal Residence. Pub Street and Old Market Area are also within 3 mi (5 km).