Save

The Urban

4.0 star property
Upscale spa hotel, walk to Angkor Night Market
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Urban

Front of property
View from room
Signature Room, 2 Single Beds, Garden View
Restaurant
Minibar, individually decorated, individually furnished, desk
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Angkor Night Market St, Siem Reap, Siem Reap Province
  • Popular LocationAngkor Night Market1 min walk
  • Popular LocationOld Market Area3 min walk
  • Popular LocationPub Street5 min walk
  • AirportSiem Reap Angkor Intl. Airport (SAI)60 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Philip
Jan 2, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Room, 1 Double Bed, Garden View

Signature Room, 1 Double Bed, Garden View

Signature Room, 1 Double Bed, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Hairdryer
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed

Economy Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Rainfall showerhead
Hairdryer
Minibar
Champagne service
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Single Beds, Garden View

Signature Room, 2 Single Beds, Garden View

Signature Room, 2 Single Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Hairdryer
Minibar
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Garden View

Deluxe Room, 1 Queen Bed with Sofa bed, Garden View

Deluxe Room, 1 Queen Bed with Sofa bed, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Indoor pool
Angkor Land Urban Boutique
Pool
Parking included
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (130)
Angkor Land Urban Boutique

About the area

Siem Reap

Located in Siem Reap, The Urban is in the city centre and near theme parks. Angkor Wat is a notable landmark, and travellers looking to shop may want to visit Angkor Night Market and Pub Street. Cambodian Cultural Village and Khmer Ceramics & Fine Arts Centre are also worth visiting.
Visit our Siem Reap travel guideOpens in a new window

What's nearby

  • Angkor Night Market - 1 min walk
  • Old Market Area - 3 min walk
  • Pub Street - 5 min walk
  • Siem Reap Royal Residence - 19 min walk
  • Angkor National Museum - 2 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 61 min drive

Restaurants

  • ‪Temple Design Restaurant - ‬3 min walk
  • ‪Khmer Taste - ‬4 min walk
  • ‪Bell Restaurant & Bar - ‬1 min walk
  • ‪Nick Restaurant - ‬4 min walk
  • ‪The Spa Siem Reap - ‬2 min walk

About this property

The Urban

Upscale hotel near Angkor Wat
Near Angkor Night Market and Pub Street, The Urban provides an attached winery, a poolside bar and a free food/drink shopping service. Indulge in a hot stone massage, aromatherapy and reflexology at the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • Tour/ticket information, a 24-hour front desk and a computer station
  • Guest reviews give top marks for the helpful staff and location
Room features
All 52 individually furnished rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and minibars.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 14-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

Languages

English, Khmer, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Winery

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 14-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 7 per person
  • Airport shuttle fee: USD 33 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

The Urban
The Urban Hotel
The Urban Siem Reap
The Urban Hotel Siem Reap

Frequently asked questions

Does The Urban have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is The Urban pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Urban ?

Self-parking is free at this property.

What time is check-in at The Urban ?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Urban ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Urban provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 33 per vehicle applies.

Where is The Urban located?

Located in the heart of Siem Reap, this spa hotel is within a 5-minute walk of Angkor Night Market and Pub Street. Old Market Area and Artisans D'Angkor are also within 10 minutes.

The Urban Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 34 reviews" "
Rating 8 - Good. 4 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Great place to stay in Siem Reap.
Stayed 4 nights in Feb 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
We had a great time staying here. The Staff was extremely friendly and helped with anything needed. The food and property were great. the location is great as well, walking distance from a ton of stuff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Huanqing

Stayed 3 nights in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Nathan

Stayed 5 nights in Dec 2023

6/10 Okay

Edwin John

Travelled with partner
Disliked: Property conditions & facilities
Not bad but only 3 star
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel Empowering Younger People
I loved The Urban. It was clean, comfortable and super quiet. The service was wonderful with the staff approaching a few times to make sure everything was well. They explained that they are a community that trains younger people to have good work skills in order to empower them. This impressed me the most. I could tell they actually cared about their guests and their staff. They also offer an opportunity to plant a tree and the hotel follows environmentally friendly policies. I would definately recommend The Urban.
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Good Value.
Loved this place! The check in process was so unique and welcoming. Staff is great. The front of the resort is an outdoor dining area which is super cute. Breakfast was good. The location is super convenient. It’s walking distance to the night markets and pub street and some great street food. We also took a tuk tuk to Angkor Wat and the ride wasn’t long. The only weird thing, we had 2 twin beds and one bed was nice and soft and the other was hard as a rock. I slept on the soft bed so I was fine lol.
Stayed 2 nights in Jun 2023

8/10 Good

Edwin John

Travelled with partner
Liked: Cleanliness, staff & service
Great location, staff very helpful and hotel adequate. Would not recommend eating here food not so good. Overall ok for a few days. We didn’t like being bombarded with offers of tours when we arrived.
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael, Emmett

Liked: Staff & service, amenities, property conditions & facilities
The entire staff was cordial, kind and accommodating. They were knowledgeable of the city and local attractions. Always ready to help with directions, answer questions regarding language and Khmer cultural traditions. Service was graceful, and genuinely afforded. I will certainly return!
Stayed 7 nights in May 2023