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Hotel Bencoolen@Hong Kong Street

4.0 star property
Hotel with free parking, a short walk to Raffles Place
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Deluxe Room, 1 Queen Bed
Deluxe Garden Queen (New Wing) | Terrace/patio
Lobby
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is AU$313
includes taxes & fees
22 Jan - 23 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Highlights

Garden
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
2 bathrooms
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

Highlights

Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing)

Executive Premier King (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • Sleeps 2
  • 1 King Bed
Classic Room, 2 Single Beds

Mercure ICON Singapore City Centre

Pool
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very good, (438)
The price is AU$243
includes taxes & fees
4 Jan - 5 Jan 2025
Mercure ICON Singapore City Centre
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About the area

Map
47 Hongkong Street, Singapore, 059685

What's nearby

  • Raffles Place - 6 min walk - 0.6 km
  • Merlion - 14 min walk - 1.2 km
  • Marina Bay Sands Casino - 4 min drive - 2.6 km
  • Gardens by the Bay - 4 min drive - 2.8 km
  • Orchard Road - 4 min drive - 3.5 km

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore (XSP-Seletar) - 23 min drive

Restaurants

  • ‪Punch - ‬1 min walk
  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Foc by Nandu Jubany - ‬1 min walk
  • ‪Dawn - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Upscale hotel near Raffles Place
Close to Merlion and Marina Bay Sands Casino, Hotel Bencoolen@Hong Kong Street provides a terrace, a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A front desk safe, smoke-free property and concierge services
  • Coffee/tea in reception, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Bencoolen@Hong Kong Street include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Free toiletries and hairdryers
  • Electric kettles, daily housekeeping and phones

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

Does Hotel Bencoolen@Hong Kong Street have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bencoolen@Hong Kong Street ?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Bencoolen@Hong Kong Street on 22 Jan 2025 start from AU$312.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bencoolen@Hong Kong Street pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bencoolen@Hong Kong Street ?

Self-parking is free at this property.

What time is check-in at Hotel Bencoolen@Hong Kong Street ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Bencoolen@Hong Kong Street ?

Checkout is at noon.

Where is Hotel Bencoolen@Hong Kong Street located?

Located in Downtown Singapore, this hotel is within a 10-minute walk of Clarke Quay Central and Raffles Place. Merlion and Bugis Street Shopping District are also within 15 minutes. Clarke Quay Station is only a 4-minute walk and Raffles Place Station is 8 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 973 reviews" "
Rating 8 - Good. 396 out of 973 reviews" "
Rating 6 - Okay. 119 out of 973 reviews" "
Rating 4 - Poor. 34 out of 973 reviews" "
Rating 2 - Terrible. 18 out of 973 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. We had 3 nights there in December. Staff are kind and helpful - most of them spoke english too. Breakfast was great, especially the fresh fruit. Rooms are clean. Spa is great! Can't complain about anything. Would absolutely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yer

Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent, food is below average and the room is average.
Stayed 1 night in Nov 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel, conveniently situated, and reasonably priced. The staff were always helpful and friendly.
Stayed 3 nights in Nov 2024

6/10 Okay

Christoph

Travelled with partner
It's an OK place to stay for a night or two if you have no expectation. It was clean and it is pretty centraly located.
Stayed 2 nights in Oct 2024

6/10 Okay

Svetlana

Travelled with partner
Location was great. Friendly staff. The room was very small. There is a French door that leads to the balcony that looks inside the building. No daylight. It feels like windowless closet. Shower was good.
Stayed 3 nights in Oct 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfy, clean rooms & great beds. Right in Downtown which was nice. The pool/hottub? was not looking very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Shunjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also have breakfast in a convenient location
Stayed 3 nights in Oct 2024

6/10 Okay

Susan

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Doesnt look at all like the pictures. The room has a giant pillar in it which made it difficult to get into one side of the bed. Room didnt get made up to 330pm in afternoon. Breaksfasts were terrible. Paper plates and plastic utensils with no knife. No hand towels. Pool not bigger than a hottub and didnt look too clean day 2. Close to Hop on off and amenities outside.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
This hotel is quite dated. Things are falling apart. Once I got in to the bathroom, I noticed there are hair left on the little white tray where they placed the body lotion. It was very noticeable and disgusting. The bath towels provided have big holes and the edge of it are all frayed. I thought I was using rags for drying my body. The ceiling of the bathroom are filled with mold. Last but not least, the Wi-Fi was horrible. It kept logging me out. They don’t have a lot of outlets/ usb plugs to charge your electronics devices. I’m surprised the rating for this hotel is quite high. My stay was not so pleasant. I would not recommend this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Tin Sheegh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to public transportation, easy to get around.
Stayed 3 nights in Oct 2024

8/10 Good

HOWARD

Travelled with family
Liked: Cleanliness, staff & service
Concierge luggage storage consisted of leaving luggage next to front desk in foyer. Secure luggage storage unavailable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel in a great location
Stayed 1 night in Oct 2024

6/10 Okay

REINA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, but in the hallways the carpet is dirty and very old The breakfast wasn't edible, Eggs not fully scrambled, sausages tooo spicey ,bread dry and everything you had to use was throw away cutlery plates etc. And this in a world where we try to limit rubbish Not a nice coffee machine and not enough seating. Overall to expensive for what you get for it Very Dissap[ointed and will not recommend this hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Bruce

Travelled with partner
Boring and very basic breakfast, but a great location.
Stayed 9 nights in Sep 2024

8/10 Good

Yoshihiro, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Hsien Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter, EDMONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loft was perfect for our family of 3. coffee machine & tea available 24 hours. Breakfast area small but we found a spot every morning. Cleaning staff did a very good job. All front desk staff were pleasant and helpful. We recommend the Loft for additional space and natural light.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. Breakfast is average And the rooms. Rooms are cleaned everyday.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent location. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny-Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to MRT (2)
Room was small but modern. Hotel close to 2 MRT stations. Breakfast was a let down, not enough room for all the guests but beyond this all was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but there is NO POOL!
Hotel was nice at 1st glance but room was extremely small. Could not walk around bed when 2 people in room as no space. Bed is against the wall which is all windows. Room is only big enough for 1 person not 2. Does have an amazing bathtub room but no place for luggage. Shower has mold. Beautiful garden arra but it is a waiste of space. Great for a 1 or 2 night stay as in wonderful location close to public transportation. Breakfast is included but not good. We only ate it one of the 4 nights. Staff is amazing and very helpful. They let us store pur luggage as only place in room for it was in the shower kr in the wet closet where oversized amazing tub is. Very close to rail, bus stops and hawkers. There is no pool. What is said to be a pool is an old hot tub and does not even look to have a filter.
Stayed 4 nights in Aug 2024

General hotel information

Reasons to Book
Luxury Linens & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0