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JEN Singapore Tanglin by Shangri-La

4.0 star property
Hotel with a full-service spa, steps from Tanglin Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Check-in/check-out kiosk
Dining room
Executive lounge
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
The price is AU$241
includes taxes & fees
13 Dec - 14 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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Pool
Hot tub
Parking included
Free WiFi
9.0 out of 10, Wonderful, (1003)
The price is AU$342
includes taxes & fees
23 Nov - 24 Nov
JEN Singapore Orchardgateway by Shangri-La
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About the area

Map
1A Cuscaden Road, Singapore, 249716

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Singapore Botanic Gardens - 9 min walk - 0.8 km
  • ION Orchard - 12 min walk - 1.0 km
  • Orchard Road - 3 min drive - 2.1 km
  • Fort Canning Park - 5 min drive - 3.8 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore (XSP-Seletar) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel near Singapore Botanic Gardens
Located close to Tanglin Mall and Gleneagles Hospital, JEN Singapore Tanglin by Shangri-La provides a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a facial, a body treatment and reflexology at Spa at Traders Hotel, the on-site spa. The on-site restaurant, J65, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • Access to a nearby health club, express check-out and express check-in
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 565 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

Does JEN Singapore Tanglin by Shangri-La have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on 13 Dec 2024 start from AU$241.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Singapore Tanglin by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Singapore Tanglin by Shangri-La?

Self-parking is free at this property.

What time is check-in at JEN Singapore Tanglin by Shangri-La?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at JEN Singapore Tanglin by Shangri-La?

Checkout is at noon.

Where is JEN Singapore Tanglin by Shangri-La located?

Located in Orchard, this spa hotel is within a 10-minute walk of Tanglin Mall, Gleneagles Hospital and Forum The Shopping Mall. Far East Shopping Centre and Palais Renaissance are also within 10 minutes. Orchard Boulevard Station is only a 3-minute walk and Napier Station is 8 minutes.

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deven, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this same hotel 5 years ago and it was so good and convenient that we decided to stay here again. Please keep up the good work…
Stayed 5 nights in Nov 2024

10/10 Excellent

Nina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Berty, North Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was pretty slow. In-room dinning site written the latest order time is 23.00 pm, but the guest service staff said it's for 24 hours. Order wake-up call at 4 am, and the phone rang at 5.04 am. The rest was good, and the concierge was good and helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

Sheen Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Nadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very convenient as right next to MRT. Room size was great and clean and the pool area was lovely. I don’t rate the food quality or value for money at JEN food to go cafe. The corridors need some attention as the carpets are bumpy and a trip hazard for my 3 year old, and need some cleaning
Stayed 4 nights in Nov 2024

8/10 Good

Catherine

Travelled with group
Quiet area near MRT and Orchard Road.
Stayed 3 nights in Oct 2024

10/10 Excellent

carolina isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro station is a steps from the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

NAKORNKANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tze Aun Kelvin, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good quiet location slightly away from Orchard Road. Decent sized rooms and comfortable beds. MRT station right at the hotel entrance and also walkable to Orchard Road. Hotel overall is nice and modern with good amenities like an outdoor pool. Front desk was excellent and only comment was that the cleaning folks could have been a little quieter. They were talking very loudly in the hallways on our first day there.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Xuezheng

Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, most of the staff was lovely, check in was ok not great, didn't get an upgrade as per VIP benefit and didn't seem like they even tried. Pool was great and the happy hour was awesome. Location right next to station - which is amazing!
Stayed 3 nights in Oct 2024

8/10 Good

Pit Foong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

4/10 Poor

Ruben

Travelled with group
Disliked: Staff & service
Very bad attention on front desk, they dont help with the bags, you have to wait a long time to check in and they dont say hello when they receive you. The smell at the entrance was disgusting at the lobby, like this typical chinesse flavor, and many other things…
Stayed 3 nights in Oct 2024

8/10 Good

Edgardo, Rancho Cucamonga

Stayed 2 nights in Sep 2024

10/10 Excellent

Rhodora

Travelled with family
Liked: Cleanliness, staff & service
Beds and pillows are comfortable. Very convenient to Metro and 7 mins walk to Orchard Road. Tanglin Mall is connected to the hotel. You can access through the 2nd floor and ground floor. Staff are nice even the Housekeeping ladies. This hotel is outdated and needs total renovation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel, Ginowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed room good size perfect for shopping and garden walk.
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, great location right next to Tanglin mall.
Stayed 7 nights in Sep 2024

8/10 Good

Apronia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to an MRT station is definetly this hotel’s biggest attraction, the location close to the new Thompson East Coast Line allows guests easy access to the rest of the city as well the ION Orchard Shopping centre. The service is good and the cleaners do a great job when they come by, however at the beginning of our stay it would take until even 4-5pm before the cleaners would reach our room despite us spotting them three doors down the hall at 9 am. Breakfast is good and feels like you are getting your money’s worth, staff members like Ben, Amy and the Chef at the egg station are incredibly hospitable and always greet guests with a smile. This brings me to my only negative with our stay, we had booked a room without breakfast included accidentally and upon check in paid to have this included. The next morning we went for breakfast and they couldn’t verify this so we waited ten minutes for them to check. This was fine as systems take a moment to update, so we didn’t think much of it and staff apologised for the wait: however the next morning it happened again, and then again, and then again, and then again on the last day of our stay. On the last day they even tried to argue to say it was a deposit for the room and breakfast had not been paid for even though we had eaten breakfast there the past four days. Only upon another ten minute wait and me having to go get the manger at the front desk was the confusion resolved. Other than that no real qualms with the JEN.
Stayed 5 nights in Sep 2024

10/10 Excellent

Judy E, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, friendly and honest staff. Felt safe in the area. Easy access to MRT and buses. Visitors center across from hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Great property albeit a little bit out of the way for walking. MRT station right outside building so easy to start your sight seeing day and shopping mall with good eat options for breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating
Stayed 3 nights in Oct 2024

10/10 Excellent

thiam seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

PETER, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0