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Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

2.5 star property
Hotel with free breakfast, near 1000 Islands Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Free daily on-the-go breakfast
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Free daily on-the-go breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
The price is AU$138
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Jetted bath
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • 28 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn by Hilton Brockville

Pool
Pet-friendly
Parking included
Free WiFi
9.4 out of 10, Exceptional, (762)
The price is AU$131
includes taxes & fees
22 Dec - 23 Dec
Hampton Inn by Hilton Brockville
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About the area

Map
7815 Kent Blvd, Brockville, ON, K6V6N7

What's nearby

  • 1000 Islands Mall - 12 min walk - 1.1 km
  • Brockville Arts Centre - 3 min drive - 2.5 km
  • Brockville City Hall - 3 min drive - 2.6 km
  • Brockville Court House - 4 min drive - 2.6 km
  • Brockville Railroad Tunnel South Entrance - 4 min drive - 2.8 km

Getting around

  • Brockville Station - 2 min drive
  • Kingston, ON (YGK-Norman Rogers) - 70 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Richard's Coffeehouse - ‬3 min drive
  • ‪Jon's Restaurant - ‬3 min drive
  • ‪Kelseys Original Roadhouse - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Hotel near Saint Lawrence River
Located close to 1000 Islands Mall and Brockville Arts Centre, Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel provides free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • A 24-hour front desk, free newspapers and a computer station
  • A lift, a front desk safe and luggage storage
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 80 rooms include comforts such as air conditioning, as well as perks such as free WiFi and free newspapers.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 300.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville
Holiday Inn Express Hotel Suites Brockville
Holiday Inn Express Hotel Suites Brockville an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel on 22 Dec 2024 start from AU$138.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel located?

Situated in Brockville, this hotel is within 2 mi (3 km) of 1000 Islands Mall, Brockville Arts Centre and Brockville Court House. Brockville City Hall and Brockville Railroad Tunnel South Entrance are also within 2 mi (3 km). Brockville Station is 21 minutes by foot.

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1054 reviews" "
Rating 8 - Good. 361 out of 1054 reviews" "
Rating 6 - Okay. 86 out of 1054 reviews" "
Rating 4 - Poor. 54 out of 1054 reviews" "
Rating 2 - Terrible. 21 out of 1054 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

steven wade

Liked: Cleanliness, property conditions & facilities
This property needs technological upgrades such as USB charging capabilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cornelius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accommodating. The breakfast was substantial and all included.
Stayed 1 night in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service
Hotel was clean, service was good, staff were freindly and helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Collette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable considering our reason, we were there with family for a Celebration of Life for my brother. The staff were most accommodating. One thing I was nervous, I am a senior, the tub caused me some concern. The only grip bar was at the tap end, so getting in, not knowing the temperature was a shock. Would it be possible to put grip bars at either end & rubber mats for we seniors, please. Other than that we will stay at Holiday Inn on our next visit. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Casey

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I booked on Expedia, and they called me to tell me they over booked so I had to move from a suite to a regular room for the same price and couldn’t do anything because I booked through a 3rd party app. I was offered a king room in exchange for my king suite and was given a double queen room upon arrival. The room was very outdated and dirty. Staff was nice but not accommodating. For a holiday inn property it was pretty unacceptable, not to mention being penalized for booking through Expedia, which is normally my favorite app on the planet. All in all they really need to step there game up.
Stayed 2 nights in Sep 2024

4/10 Poor

Adam

Business traveller
Hotel was standard. My room was pretty good, except for the fact that the toilet paper roll was broken, which injured my finger as I attempted to catch the toilet paper roll as it fell from the holder. To make matters worse, after checking out and after I left the hotel, I was asked to come back since they said they couldn't process my credit card to check me out. I had to drive all the way back from my client's office to the hotel to pay for my check out using my debit card, regardless of me stating that there's an active charge on my credit card. Holiday Inn assured me that the charge would be refunded and that if there's any issues they will resolve it. 19 days after I checked out (Oct 29), I am now double charged as Holiday Inn never refunded the charge on my credit card. After calling Holiday Inn twice, the call finally ended with them saying that they confirmed with their technical team that the refund was submitted successfully and I have to talk to my bank to resolve. Will not be going back to this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Erin J

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel is well situated near highway 401 and many restaurant options. The breakfast at the hotel was great considering it is included in the rate!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, & while some items on the property looked their age, from the Posted Building Permit & chatting with staff they are being addressed in a major renovation. Breakfast was very good (with the exception of the very weak coffee) and the kitchen staff were outstanding. One issue regarding the location; if you have issues with traffic noise, (I don't) you may want to request a room on the North side not facing the 401. We'd stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nafiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located, has great staff, and great breakfast. The breakfast attendant was amazingly friendly. She visited tables and checked whether customers were happy with the breakfast and whether we needed anything. We even got "gelatin" free yogurt from the lady. I highly recommend this hotel to anyone visiting Brockville and nearby places such as Kingstone.
Stayed 1 night in Oct 2024

8/10 Good

Dianne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Hello, when we were put in a room next to the hwy noise, I called to ask for a change however, due to no cleaning staff on the holiday there was no other king size rooms available. We were offered a change of room the next day however, I was in training and did not have time to change my rooms. Noise was all night due to hwy traffic.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boring which is a good thing.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staff, breakfast was very good. Best continental breakfast I have had in all the hotels I have stayed
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, easy check in and out.
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay while in Brockville. Room was comfortable and clean. Continental breakfast was good. Only complaint was the pool was closed due to renovations.
Stayed 1 night in Sep 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely place
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had much higher expectations for our stay here. The issues were mostly minor; but with so many, it cumulated to a very negative hotel experience, especially when paying over $450 for two nights. Some of the issues we encountered included: -bugs in the washroom (both in the sink and toilet) -room was not ready at check in, so we were moved to a new room -room was along the 401, so it was very noisey to sleep. -filthy room (stains on carpeting, walls and furniture) -ice machine out of service -no wifi our first night -one elevator out of service and the one that was in service made some alarming noises -our keys were de-programmed after our first night, so we were unable to re-enter our room. When we went to the front desk, no questions were asked, which brings up some questions of hotel security if they just openly hand out keys to rooms -no towels at the hotel pool -hotel gym out of service -room was advertised and charged as a "suite" when amenities included a microwave and a mini fridge. Overall, we had a nice family trip, so we didn't let these things ruin our stay; but I will not be returning to holiday inn express hotels.
Stayed 2 nights in Oct 2024

2/10 Terrible

catherine

Liked: Staff & service
Disliked: Cleanliness
Room carpet very dirty
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beds were comfortable. All was clean but old worn carpets. Stains in tub. Below average given the price. Staff was awesome!
Stayed 1 night in Oct 2024

6/10 Okay

Alain

Liked: Cleanliness, staff & service
Good hotel for a one night stop, some carpet will need a kind of refresh at some point,
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Travelled with family
Great service.
Stayed 3 nights in Sep 2024

10/10 Excellent

James, Consecon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Concessions were made in lieu of major renovations needed. The staff were great!! Good variety in breakfast fare. Overall experience was positive.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and fairly updated. USB ports would be handy in the rooms as most hotels have them and we didn’t bring blocks for our phone chargers for that reason. Also no where to get drinks or snacks as the vending machine is broken and only had drinks. Other then that very nice hotel with great staff
Stayed 1 night in Sep 2024