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Sofitel Haikou

5.0 star property
Luxury hotel connected to a shopping centre in Haikou with a full-service spa

Photo gallery for Sofitel Haikou

Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
2 bars/lounges, lobby lounge
Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Interior
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Sea View

Luxury Room, 1 Queen Bed, Sea View

Luxury Room, 1 Queen Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room, 2 Single Beds, Bay View

Down duvets, minibar, in-room safe, desk

Luxury Twin Room, 2 Single Beds, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Down duvets, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 67 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room King Ocean View

Luxury Room King Ocean View | Bathroom

Luxury Room King Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

Luxury Room, 2 Single Beds, City View

Luxury Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100

What's nearby

  • People's Park - 5 min drive - 4.8 km
  • Haikou Arcade Street - 6 min drive - 4.8 km
  • Haikou Clock Tower - 6 min drive - 5.8 km
  • Hainan University - 8 min drive - 8.0 km
  • Holiday Beach - 16 min drive - 10.2 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive

Restaurants

  • ‪必胜客 - ‬8 min walk
  • ‪瑞华海鲜酒楼 - ‬7 min walk
  • ‪蜂唱ktv - ‬9 min walk
  • ‪观邸酒吧 - ‬2 min walk
  • ‪酷客 - ‬8 min walk

About this property

Sofitel Haikou

Luxury hotel near Haikou Arcade Street
You can look forward to a shopping centre on-site, a coffee shop/cafe and a garden at Sofitel Haikou. Treat yourself to a facial, a body treatment or a massage at the on-site spa. The on-site international cuisine restaurant, KWEE ZEEN, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Buffet breakfast (surcharge), luggage storage and a water dispenser
  • A banquet hall, a lift and free newspapers
  • A front desk safe, 6 meeting rooms and ATM/banking services
Room features
All 208 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Hydromassage showers, designer toiletries and toilets with electronic bidets
  • LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 to 168 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • GARDEN BAR TERRACE
  • KWEE ZEEN
  • LEMON 1900 BISTRO BAR

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,583 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 to 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Frequently asked questions

Does Sofitel Haikou have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 10:30 PM.

Is Sofitel Haikou pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sofitel Haikou?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sofitel Haikou?

Checkout is at noon.

Where is Sofitel Haikou located?

Located in Longhua, this luxury hotel is 2.9 mi (4.7 km) from Haikou Arcade Street and 9.2 mi (14.8 km) from Hainan International Convention and Exhibition Center.

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Sofitel Haikou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Cozy and clean, very nice!
Stayed 1 night in Jan 2023

10/10 Excellent

Joanne

Cozy and convenient
Stayed 1 night in Feb 2023

6/10 Okay

SIANG MING

Liked: Property conditions & facilities
This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tarik

Stayed 1 night in May 2024

10/10 Excellent

meng deng

Stayed 4 nights in Apr 2024

10/10 Excellent

Sai Chu

Stayed 3 nights in Oct 2023

10/10 Excellent

Mei Lei

Stayed 3 nights in Jun 2023

10/10 Excellent

Melody

Stayed 2 nights in Feb 2023

10/10 Excellent

JIONG

全新的豪华酒店
全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
Stayed 1 night in Jan 2022

10/10 Excellent

Yu

Stayed 2 nights in Dec 2021

10/10 Excellent

andre

Stayed 1 night in May 2021