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Catalonia Del Mar - Adults Only

4.0 star property
Adults-only hotel with fitness centre and sauna

Photo gallery for Catalonia Del Mar - Adults Only

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property - evening/night
Minibar, in-room safe, desk, blackout curtains
Lunch and dinner served, Mediterranean cuisine
You can look forward to a poolside bar, a corner/local shop and a terrace at Catalonia Del Mar - Adults Only. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment or a massage. The on-site Mediterranean cuisine restaurant, Gastrobar, offers lunch and dinner. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services and car hire on-site. Free in-room WiFi and a bar are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Room, Mountain View (Single Use)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Mountain View (Single Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 21 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Terrace (Single use)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Terrace (Single use)

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2015
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Terrace Swimming Pool

Minibar, in-room safe, desk, blackout curtains

Suite Terrace Swimming Pool

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2015
Blackout curtains
Separate bedroom
Hairdryer
  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Terrace, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Single Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Sea View (Honeymoon)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Sea View (Honeymoon)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room Single Use, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 24 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2015
Blackout curtains
Separate bedroom
Hairdryer
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Pool View

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View (Single Use)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Single Use)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 29 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Terrace, Pool View

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use, Terrace, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, Terrace, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Panoramic Double Room, Terrace, Sea View (Panoramic Honeymoon)

Minibar, in-room safe, desk, blackout curtains

Panoramic Double Room, Terrace, Sea View (Panoramic Honeymoon)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Single Use)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Single Use)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 47 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, Terrace

Minibar, in-room safe, desk, blackout curtains

Superior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Terrace Swimming Pool (Single Use)

Minibar, in-room safe, desk, blackout curtains

Suite Terrace Swimming Pool (Single Use)

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Terrace, Pool View

Minibar, in-room safe, desk, blackout curtains

Double Room, Terrace, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Mountain View

Single Room, Mountain View

Single Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Pool View

Minibar, in-room safe, desk, blackout curtains

Double Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Passeig del Moll, 15, Son Servera, Mallorca, 7550

What's nearby

  • Bona Beach - 4 min walk
  • Cala Millor Beach - 18 min walk
  • Pula Golf - 7 min drive
  • Safari Zoo - 9 min drive
  • Torre de Canyamel - 11 min drive

Getting around

  • Manacor Station - 25 min drive
  • Palma de Mallorca (PMI) - 62 min drive

Restaurants

  • ‪Panetosto - ‬4 min walk
  • ‪Bar Heladeria Rafaello - ‬17 min walk
  • ‪Bar @ Hotel Sur - ‬3 min walk
  • ‪Sa Caleta - ‬17 min walk
  • ‪Llaollao - ‬19 min walk

About this property

Catalonia Del Mar - Adults Only

Upscale hotel near Cala Millor Beach
Consider a stay at Catalonia Del Mar - Adults Only and take advantage of a poolside bar, a corner/local shop and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment or a massage. The on-site Mediterranean cuisine restaurant, Gastrobar, offers lunch and dinner. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services and car hire on-site. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • A TV in reception, concierge services and tour/ticket information
  • A lift, ATM/banking services and a gift shop
  • Barbecues, smoke-free property and a water dispenser
Room features
All 189 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and baths
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Catalan, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gastrobar
  • Restaurante Buffet

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 2 November and 4 April.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 22, per pet, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Food and water bowls are available

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Catalonia Cónsul Hotel Son Servera
Catalonia Cónsul Son Servera
Catalonia Mar Adults Hotel Son Servera
Catalonia Mar Adults Hotel
Catalonia Mar Adults Son Servera
Catalonia Mar Adults
Catalonia Son Servera
Catalonia Del Mar Adults Only
Catalonia Del Mar - Adults Only Hotel
Catalonia Del Mar - Adults Only Son Servera
Catalonia Del Mar - Adults Only Hotel Son Servera

Frequently asked questions

Does Catalonia Del Mar - Adults Only have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Catalonia Del Mar - Adults Only pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a deposit of EUR 200 per stay and a fee of EUR 22 per pet, per night. Service animals are exempt from fees.

How much is parking at Catalonia Del Mar - Adults Only?

There is free parking nearby.

What time is check-in at Catalonia Del Mar - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Catalonia Del Mar - Adults Only?

Checkout is at noon.

Where is Catalonia Del Mar - Adults Only located?

Situated by the sea, this hotel is within 1 mi (2 km) of Platja de na Marins and Cala Millor Beach. Bona Beach and Fantasy Park are also within 2 miles (3 km).

Catalonia Del Mar - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 175 reviews
Rating 8 - Good. 73 out of 175 reviews
Rating 6 - Okay. 25 out of 175 reviews
Rating 4 - Poor. 12 out of 175 reviews
Rating 2 - Terrible. 5 out of 175 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Maritoni, Santa Ana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We got the suite with the pool which is an excellent spacious room with a great view. Room was very clean and nice and better than seen in pictures posted on the site. The hotel itself is a little dated so not sure how the regular rooms look like. Staff is friendly and still a good location. There's a lot of parking in the area and a fairly good spot in Cala Bona and close to Cala Millor. Great dining options in the area too. Try Sa Punta and Mediterranea.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Good locations with a beautiful ocean view from our room & the service was excellent!
Stayed 3 nights in Oct 2024

6/10 Okay

Donal

Disliked: Amenities, property conditions & facilities
I found the hotel very dated and not well maintained. The gym was not what it seemed in the photos which was disappointing. There wasn’t any weights on the rack and wasn’t even a bin for dirty clothes or sanitary wipes for the equipment. I made a few attempts to use the pool but it was always crowded and is way too small for the amount of people in the hotel. The night entertainment, bar staff and hotel staff were great. The bed was comfortable but the room did smell bad when I first got in but I got used to it. Hotel staff will say I should have asked for another room but I was too exhausted and tired of moving so I stayed.
Stayed 4 nights in Aug 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, amenities
Ignore the pictures on the website. Completely misleading. They put pictures of incorrect rooms you think you are getting. Then when you arrive and try to get some help, you spend 2 hours trying to sort it and their receptionist said when we brought it to their attention “it’s not their problem”. Rude and obnoxious. We went for our anniversary and it was ruined due to the attitude they had. They did change our room after spending hours trying to sort, but again, it was nothing like it was made out to be. We go to Cala Bona all the time and this was the worst by far. Keep on looking as their are far better hotels with far nicer staff
Stayed 3 nights in Apr 2024

4/10 Poor

heather

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
Cold food restaurant felt like a school canteen long wait for food balcony doors broken key cards faulty everday had to get new ones not a four staff i would say its a 2 star all staff miserable and didnt want to help stay away from this hotel
Stayed 5 nights in Oct 2023

10/10 Excellent

ANSAR

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean , i had the sea view room and big terrace , it was really nice .
Stayed 3 nights in Jul 2023

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service
Staff were lovely,food good although a bit repetitive Pool was i felt small for the amount of people using it. And entertainment finished at 11pm which i and others felt was too early,12 would have been better It went dead once entertainment finished.
Stayed 14 nights in Aug 2022

8/10 Good

Stuart

Stayed 4 nights in Aug 2022

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Beautiful room and loved the service. Breakfast could be I,proved. Overall a lovely short break
Stayed 2 nights in Oct 2021

4/10 Poor

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend the hotel
Hotel is quite old. The wall paper was peeling off and the blue pillows were questionable . Pool was not what we expected and breakfast was average.
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great pool. Cleaning of room was not consistent and not great
Stayed 6 nights in Jun 2021

6/10 Okay

Christoph

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and always helpful. The hotel bathrooms needs updating and aircon wasn’t very good. The view from our balcony overlooking the harbour was stunning.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the fact that all the entertainment was in English . We come to Spain to enjoy Spanish culture ! Sorry but it was very disappointing ! All you care about is British clients ? ...this should change !
Stayed 13 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The view to the marina from SOME of the rooms is the ONLY positive about this hotel.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool suite was gorgeous! The staff was extremely helpful and we received a very warm welcome from Jordy, who was wonderful. We only wish we had researched the area better as it appears to cater to an older crowd. We are a couple in our 30s and by no means looking for a party scene. But this hotel and surrounding area was not what we had imagined. Our only possible issue with the hotel was that the pool in our suite was not ready when we arrived so we spent the day out.... when we had originally planned to spend the day in that private pool. The next day was cloudy and cold so the pool was not an option for us to consider. In the end, we didn’t get to enjoy the pool, which was the key selling point for us booking this room. Jordy had recommended Mesquida beach and visiting the Drach caves - both excellent recommendations. Thank you Jordy! The buffet style restaurant offers a good number of options. Overall, this is a very clean and well run hotel in a sleepier part of Mallorca.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
My wife and i stayed for a week. Initially booked a mountain view and the hotel gave us a free upgrade of the marina/sea view. Lovely view!! Big rooms with comfy beds and pillows. There were free coffee inside the room. The pool has a nice size. water was a bit cold tho.. We didn’t have a hard time finding a pool bed, even though people were reserving the beds. ( like in all hotels) The hotel obviously cannot control this, but it was nice that it was actually written on the door that saving bed is prohibited. The Entertainments were good as well. The food was so-so. Could be better- obviously focusing more to their English guests as the food were typically English.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
when we arrived there was no electricity and no food given to us upon request however some staff who was “Dani” had provided us with some sandwich.. I had complained and never got me another room aa things were not working fine.. Other staff dining staffs and bar boy was excellent and a great support!!!! others were also later on good
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Staff very friendly. Dining options very good. Will go back again.
Stayed 10 nights in Jul 2019

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

NM, Cala Bona, Mallorca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very disappointed with my recent stay. We paid extra for a terrace balcony and pool view, instead we got a view of a dirty roof and could not see the pool even in the distance. Also our WIFI did not work at all in our room, we tried on 3 different devices. Because of this we incurred a large data bill from my mobile provider. I complained to the hotel about the wifi and the view but they said there was no room available. I then emailed later asking for at least reimbursement for this extra data charge and I received a very rude email response staying that their wifi is perfect, despite my providing images and screenshots proving the issue. The bathroom look clean and new on the website images but the marble has yellow stains on it and the bath had marks and looked as though has not been thoroughly cleaned. I'm overally very disappointed with our room, the wifi and the customer serivce. I waited a week and a half for the team to email me back after chasing up twice, only to receive a rude email response. I woud highly recommend to stay somewhere else in Cala Bona and NOT this hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with the air conditioning unit making a noise all night, so upon request Roman on reception was exceptionally helpful and moved us into another room very promptly.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Jun 2019