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Casa Candela

3.5 star property
Hotel in Sopetrán with 10 restaurants and full-service spa

Photo gallery for Casa Candela

Outdoor pool
Deluxe Room
Couples treatment room(s)
Deluxe Villa | Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast included
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Tree House, 1 Bedroom, Non Smoking, Mountain View

Tree House, 1 Bedroom, Non Smoking, Mountain View

Tree House, 1 Bedroom, Non Smoking, Mountain View

Highlights

Individually furnished
Separate bedroom
Daily housekeeping
In-room safe
Laptop workspace
Located on the top floor
Wardrobe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Villa

Superior Villa

Superior Villa

Highlights

Individually furnished
Separate bedroom
2 bathrooms
Wardrobe
Daily housekeeping
Laptop workspace
In-room safe
  • Sleeps 2
  • 2 King Beds

View all photos for Superior Villa

Superior Villa

Superior Villa

Highlights

Individually furnished
Separate bedroom
Wardrobe
Daily housekeeping
Laptop workspace
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
Laptop workspace
Mobile key entry
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Private pool
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Laptop workspace
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Individually furnished
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Laptop workspace
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

Highlights

Individually furnished
Separate bedroom
2 bathrooms
Wardrobe
Daily housekeeping
Laptop workspace
In-room safe
  • Sleeps 4
  • 2 King Beds
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About the area

Map
Ruta 429180 Vereda Tafetanes, Sopetrán, Antioquia, 051070

What's nearby

  • El Gaitero Ecopark - 6 min drive - 4.7 km
  • Minor Basilica of Our Lady of the Assumption - 7 min drive - 3.9 km
  • San Jeronimo Park - 8 min drive - 6.8 km
  • San Jeronimo Church - 8 min drive - 6.8 km
  • Bridge of the West - 32 min drive - 23.4 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 93 min drive

Restaurants

  • ‪Rancho El Gustazo No. 2 - ‬18 min drive
  • ‪Monteverde No 1 - ‬18 min drive
  • ‪Route 62 - ‬14 min drive
  • ‪Cosechas - ‬13 min drive
  • ‪Santis Bar - ‬9 min drive

About this property

Casa Candela

Property highlights
At Casa Candela, you can look forward to free full breakfast, a free daily manager's reception and a terrace. Take some time to relax at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool
  • Free valet parking
  • Smoke-free property and a front desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces, as well as amenities such as safes.
Other conveniences in all rooms include:
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

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  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 9 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Electrical adapters
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests should be aware that 3 dogs reside at this property

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Property Registration Number 123

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Children 18 years old and younger are not permitted at this property

Property is also known as

Casa Candela Hotel
Casa Candela Sopetrán
Casa Candela Hotel Sopetrán

Frequently asked questions

Does Casa Candela have a pool?

Yes, this property has an outdoor pool.

Is Casa Candela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Candela?

Valet parking is free at this property.

What time is check-in at Casa Candela?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Casa Candela?

Checkout is at noon.

Where is Casa Candela located?

Situated in Sopetrán, this spa hotel is 2.3 mi (3.7 km) from Minor Basilica of Our Lady of the Assumption and within 6 miles (10 km) of El Gaitero Ecopark and San Jeronimo Park. San Jeronimo Church and Iglesia de Santa Bárbara are also within 12 miles (20 km).

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Casa Candela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 84 reviews
Rating 8 - Good. 11 out of 84 reviews
Rating 6 - Okay. 4 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great hotel for couples
Stayed 1 night in May 2025

10/10

Perfect getaway
Stayed 2 nights in Jan 2025

10/10

Love it all
Stayed 1 night in Mar 2025

10/10

The service was excellent.
Stayed 1 night in Dec 2024

10/10

It was a nice place really good I would love to come back again to this property
Stayed 2 nights in Oct 2024

10/10

Good place
Stayed 1 night in Sep 2024

4/10

Tre price manipulative yuo pay before checkout and the put food in the biil never order don't have tv no little friz in the room.is really hot there. Yuo want order anything is by text.no good over price and the say 5 star pls no good.
Stayed 2 nights in Mar 2025

10/10

Excellent service
Stayed 2 nights in Nov 2024

4/10

The restaurant food was excellent but overall service is horrible,
Stayed 2 nights in Jan 2025

10/10

This property is truly a gem. When you enter the property it feels like you are in an exclusive, well kept, top tier resort. The hotel staff catered to our needs and the food was excellent. I will definitely return in the future.
Stayed 2 nights in Nov 2024

10/10

Perfect place for a honey moon and relax with your love one. Staff members have the best customer service skills ever, room are always clean, amazing food.
Stayed 3 nights in May 2024

10/10

Casa Candela is a paradise in the middle of the jungle!
Stayed 1 night in May 2024

10/10

This was hands down the best place I have ever visit, it’s a hidden gem, amazing food, amazing staff and amazing vibes
Stayed 1 night in Jul 2023

10/10

Amazing place to disconnect. Beautiful surroundings and great food. We had a great experience, unfortunately our neighbors were so drunk and loud and we had to move to a different room. Overall we had an amazing time
Stayed 1 night in Mar 2024

2/10

The bathroom stopped working at night, and I had to move rooms in the middle of the night. They tried to put me in a room without the view I paid for, I had to argue with them and show proof that I booked a room with a view. They didn’t even apologize. No compensation. Wouldn’t recommend.
Stayed 1 night in Jan 2025

10/10

Fantastic staff
Stayed 1 night in Nov 2022

10/10

great
Stayed 1 night in Mar 2024

10/10

The music was great! If you want quiet, don't come here!
Stayed 3 nights in Aug 2022

10/10

Love it
Stayed 1 night in Jan 2023

8/10

The place in general is very nice but it doesn't seem to me that to access the jacuzzi or relaxation areas you have to pay for the spa, since in similar places there are no extra charges, when making a balance between price and what they offer there is no the accessibility of what is expected, and also the prices of the restaurant are very high being in Colombia, I don't think that someone native would be accessible
Stayed 1 night in Jun 2024

10/10

Greenery! Garden very well kept. The shower does NOT have a curtain or enclosure therefore allowing water to spill onto the toilet, the sink, and the floor.
Stayed 1 night in Apr 2023

4/10

Unique the place location.But we have an incident in the room that took few days to resolve.The toilet was overflode.
Stayed 2 nights in Oct 2022

4/10

This was my second time staying here. I did not have a great experience. A group of about 12 people arrived at night and partied all night with loud music. I complained at 3 and 4 am because I could hear it through my earplugs. The next morning reception told me those guests were kicked out for the noise. No, instead they were at the pool all day drinking, cursing at me, and making threats to me in Spanish. I didn’t feel safe and there was no police or security. I spent $1500 USD for two days including food and drinks. For the money, this was not the experience I paid for. There are better options in Santa Fe.
Stayed 2 nights in Jun 2024

4/10

The hotel is beautiful!, the service and the food are good but from 10am until 10pm they play ONLY Electronic music which I don´t like. Playing the same type of music for 12 hrs is unbearable even if you are on a nice place, that is why we left after the first night, even thought we paid for 2 nights. The pictures on the website make you believe that this is a good place for a romantic and relaxing stay, but it is NOT. The hotel should post on their website that their experience is designed only for Electronic music lovers who want to party the whole day!
Stayed 2 nights in Dec 2022

8/10

The place is a beauty but seems to me the staff is a bit disorganised. Coming back to the hotel after dinner the gate was closed and nobody was notified about opening for us or answering the phone calls. We waited outside 40 minutes while gangs of threatening looking bikers where passing. It clearly needs major communication between employees of different turns because that experience specifically was not nice at all. For the rest the place is beautiful but that’s it.