Soroti Holidays from AU$1,553

I think they have bed bugs. We stayed for 2 nights and my son and I woke up with red bites on our necks. We asked the employee at the reception but he said he didn’t know he worked nights and to go back and complain after 8:30 😩

The front desk staff as well as housekeeping are fantastic! They were very customer-focused, personable, & went above & beyond. My only negative is about access to food. In room dining is not offered on the weekends. Additionally, the restaurant menu is ridiculously limited. During our Dec stay, for example, we were told no hot beverages are available after 10am b/c those are only offered during breakfast. I was shocked, particularly given we stayed at a Westin.

The property itself is nice, however I did call to request housekeeping, clean sheets, towels, etc and never received neither. Could improve in that department, would really consider staying here again.

This property lived up to its marketing photos listed, I will say that the walls are a little thin our neighbor was playing there tv all night on loud but thankfully when we cut the air on it sounded out the tv a slight bit better, so we did get sleep thank god, and although the parking is across the street it was still very close and effective and my car was safe and tucked away in a garage through my nights, the water refilling station helped us out when we ran out of water, and I loved that the balcony we had still had a sense of privacy even though we were exposed to neighboring balconies, thanks for everything!

No paper cups in the room